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Dunster House Ltd Reviews

4.0 Rating 306 Reviews

74 %

of reviewers recommend Dunster House Ltd

Company Reviews

4.0

Based on 306 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

Dunster House Ltd 5 star review on 3rd February 2024

David Cullen-Smith

Dunster House Ltd 5 star review on 3rd February 2024

David Cullen-Smith

Dunster House Ltd 5 star review on 31st October 2023

Dunster House Ltd 5 star review on 31st October 2023

Dunster House Ltd 5 star review on 31st October 2023

Dunster House Ltd 5 star review on 4th October 2023

Dunster House Ltd 5 star review on 16th September 2023

Shirley Nottingham

207

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Looks very nice now it’s nearly finished Instructions , was not very clear, plus 70% Of my instructions was for other sheds not very explanatory , did most of it of trial and error, and of my own initiative struggled a bit If you’re not good at DIY You need to get someone to fit it , it’s a bit tricky plus the amount of wood that comes with it !! Had a few damaged pieces, and splits in some boards , I’m on about the food and floor board The walls and base are mint , it looks good , not painted yet with weather 🤠👍”

Posted 2 weeks ago

“Dunster house are a brilliant company delivering on time, delivery men very helpful especially on the day they came it was none stop rain. I've still not erected the the pagoda due to my garden still flooded. I would highly recommend Dunster house they have been very good 👍”

Posted 1 month ago

“Absolutely brilliant gazebo easy to follow building instructions. Great product top quality very pleased”

Posted 1 month ago

“From ordering through to delivery and then installation the service received was absolutely first class. The actual pergola is very sturdy and chunky and the self installation was relatively straight forward although at times 3 people would have been better. The timber sections were all cut with an amazing level of accuracy which helped make the installation straightforward.”

Posted 1 month ago

“Very professional, easy to order and good quality doors.”

Posted 1 month ago

“Very easy from start to finish. From ordering online to delivery and putting it up. Very good high quality. We are really happy with it”

Posted 2 months ago

“Professional service, thank you.”

Posted 2 months ago

“Very good price for solid log cabin style, rather than flimsy cladding. Really solid doors too, that don't twist, and very nice window mechanism, not just basic hinges. Relatively easy and fun to put up. My wife and I did the whole assembly, including the pirlins, which are quite heavy but manageable with a bit of common sense, lifting one end gradually into place, then the other. Some timbers were a bit twisted or curved, but do what the instructions say and put them lower down and put a convex curve on top of a concave curve. They soon pull each other into place, with a bit of weight on top. Very pleased with the finished job.”

Dunster House Ltd 5 star review on 3rd February 2024

Dunster House Ltd 5 star review on 3rd February 2024

Posted 2 months ago

“My cabins look fabulous now they are built Can’t wait to move my stuff into them”

Posted 2 months ago

“Dunster House was recommended to us and I can see why! Polite, knowledgable staff who made deciding, ordering and delivery of our insulated garden room easy and without stress. Highly recommended!”

Posted 4 months ago

“Great log cabin excellent quality would highly recommend.”

Dunster House Ltd 5 star review on 31st October 2023

Dunster House Ltd 5 star review on 31st October 2023

Dunster House Ltd 5 star review on 31st October 2023

Posted 5 months ago

“Love my summer house, although not quite finished painting the inside. It's pretty perfect.”

Dunster House Ltd 5 star review on 4th October 2023

Posted 6 months ago

“We used the windows for internal sound proofing for our media room. As a novice with a little help from a friend we succeded in fitting without a problem and they do the job... No noise from the road now. The customer service was excellent, and the quality of the product good.”

Posted 6 months ago

“what a great Log cabin good price , a person with DIY skills can easily build this”

Dunster House Ltd 5 star review on 16th September 2023

Dunster House Ltd 5 star review on 16th September 2023

Posted 7 months ago

“Terminator Log cabin, bought and self built - could do with slightly better instructions, as some things are on video only - but not as clear (for us amateurs !) Also part labels would be great on the parts, as the instructions are on an A4 sheet Saying all of that, love the build now its done and looks fab”

Posted 7 months ago

“Excellent company to deal with.”

Dunster House Ltd 5 star review on 4th September 2023

Posted 7 months ago

“Excellent product and customer service”

Dunster House Ltd 5 star review on 4th September 2023

Dunster House Ltd 5 star review on 4th September 2023

Posted 7 months ago

“This is the 2nd time I’ve used Dunster Hiuse for a window order, brilliant service from order to delivery. Defo recommend”

Posted 7 months ago

“Love my pergola. Looks perfect and is much needed for the British weather.”

Dunster House Ltd 5 star review on 29th August 2023

Posted 7 months ago

“From the ordering process to delivery everything went really well, great help and advice from the staff, delivery guys were really helpful, very pleased with the final build, very clear instructions and the quality of the final product was really great”

Dunster House Ltd 5 star review on 21st August 2023

Dunster House Ltd 5 star review on 21st August 2023

Dunster House Ltd 5 star review on 21st August 2023

Dunster House Ltd 5 star review on 21st August 2023

Posted 7 months ago

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Dunster House Ltd is rated 4.0 based on 306 reviews