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Dunster House Ltd Reviews

4.2 Rating 396 Reviews
80 %
of reviewers recommend Dunster House Ltd
4.2
Based on 396 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.7 out of 5
Read Dunster House Ltd Reviews
Dunster House Ltd 5 star review on 23rd June 2025
Dee
Dunster House Ltd 5 star review on 23rd June 2025
Dee
Dunster House Ltd 5 star review on 23rd June 2025
Dee
Dunster House Ltd 5 star review on 23rd June 2025
Pat Trainer
Dunster House Ltd 5 star review on 23rd June 2025
Pat Trainer
Dunster House Ltd 5 star review on 28th April 2025
Ged Mcilroy
Dunster House Ltd 5 star review on 28th April 2025
Ged Mcilroy
265
Anonymous
Anonymous  // 01/01/2019
Excellent product (log shed), delivery on time, driver and mate very pleasant. Pity after sales did not match, emails and phone calls not responded to.
Helpful Report
Posted 5 months ago
Assured by salesman that erection was within the scope of enthusiastic DIY person - it is not. Needs at least two persons to build. Quality is good.
Helpful Report
Posted 11 months ago
Sales service V.G. Cabin materials V.G. Build V. G. (Takes longer than you think) So far 10/10 After sales attitude and flexility leaves a lot to be desired. Asked could we have some extra boards for an internal wall, a very abrupt NO. Sent an email to complain and was told there made in kits so one off’s can’t be done. I will bet there system is near fully automated. They just don’t want to do it. So be wary.
Helpful Report
Posted 3 years ago
She’d is very good but the door Way is far too low
Helpful Report
Posted 3 years ago
The service I received was exemplary. Right up to when I asked for a collated total receipt, I was asked to write an email asking for what I had just requested over the phone,, I did this and 4-5 weeks later am still waiting for a reply
Helpful Report
Posted 4 years ago
Good afternoon N Clareboets, Thank you for leaving a 5 star review. It's great to hear that you are pleased with the service provided by Dunster House. We are sorry to hear that you are waiting to be contacted and we have passed on your message to the relevant department. We hope you can soon be able to enjoy your product for many years to come. Kind regards Dunster House Team
Posted 4 years ago
Dunster House Ltd is rated 4.2 based on 396 reviews