Dotmaison Reviews

4.8 Rating 2,027 Reviews
96 %
of reviewers recommend Dotmaison
4.8
Based on 2,027 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Dotmaison Reviews

About Dotmaison:

Dotmaison.com is an online Interior Luxury Homeware Store filled with a unique selection of breathtaking luxury home accessories for every area of your home. We focus on high quality home fashion designer brands to create an emporium filled with inspiring products, our aim being to help you to bring style and innovation to your home. Our brands include Calvin Klein Home, Hugo Boss Home, Ted Baker Home, Missoni Home, Tommy Hilfiger Home, Orla Kiely, Kate Spade and many more. We are particularly renowned for our extensive selection of Luxury Bedding and Bed Linen where our brand list includes, amongst many others, Descamps, Yves Delorme, Alexandre Turpault, Nina Ricci and Olivier Desforges . In addition we have a passion for Scandanavian Design and through our careful selection of brands such as by Lassen, Kahler, Normann Copenhagen, Ferm Living and Stelton we aim to share the best of Scandanavian and Nordic design with you.

Shopping in style has never been easier than here at Dotmaison. Established in December 2007, Dotmaison offers a great range of world famous brands as well as new up and fresh, emerging designers, each with the finesse and flair that it takes to be great. All our products have been specially selected by the Dotmaison team with two things in mind, innovative design and outstanding quality.

Dotmaison draws on the expert experience of contributors and journalists from Elle Decoration, You Interiors, Vogue and Sunday Times Magazine, allowing us to offer professional analysis and trend advice from all corners of the interiors world. We share our thoughts with you in our online magazine attempting to encourage and inspire you to great things for your home.

At Dotmaison, we truly adore all things design, even if it's not something we can sell. Dotmaison aims to be the premier provider of inspirational home furnishing products worldwide and to offer a reliable and friendly customer experience both online and through our pre and post sales telephone services. We are a family owned and managed business, we understand the importance of customer service and we will work tirelessly to provide the service which our customers deserve.

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Boss double bed set is good quality. My son is very happy.
Helpful Report
Posted 3 years ago
We are glad that your son is happy with his Hugo Boss bedding Alina! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.
Posted 3 years ago
Very happy with the service
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Posted 3 years ago
Wedny, we are happy to hear that you are pleased with our service. We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.
Posted 3 years ago
Great product
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Posted 3 years ago
We are glad to hear that you love your product Sandra! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.
Posted 3 years ago
Good!
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Posted 3 years ago
Lovely quality, only problem sizing not a standard British king-size, so a little bigger than hoped.
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Posted 3 years ago
Fab service and fast delivery even in the current situation
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Posted 4 years ago
Prompt delivery although one of the towels had a yellow stain on it good quality product
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Posted 4 years ago
Happy with the delivery and product
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Posted 4 years ago
Took longer to receive than expected!
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Posted 4 years ago
Very quick delivery. Pleased with product. Excellent product.
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Posted 4 years ago
Efficient service and great range of products
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Posted 4 years ago
I’m still waiting for the parcel,can’t comment
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Posted 4 years ago
First time buying in this store, all was great, very fast delivery, packaging was very good for the items and all my questions were answered very fast too, and the post service was great too. will buy again from you in the future. thanks alex
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Posted 4 years ago
Parcel arrived on time & in good condition. Only comment is that 2 very small items arrived in a large box, a padded envelope or jiffy bag would have been more appropriate.
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Posted 4 years ago
First time using dot.maison .. very happy, easy to use website, product quality excellent and is what you see online. The dot.maison team exceptionally quick to respond to any query and professional. Delivery timeline prompt and inline with service promise. The only reason I didn’t score excellent is that a product I ordered on a weekend day was from a third party who didn’t work at weekend , and therefore my order was not confirmed so I was unsure if it was ordered or not. But when I called dot.maison they confirmed it was ordered and would arrive in time. It would be helpful on third party products if it mentioned this on the web site . But overall can not fault dot.maison and will use again
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Posted 4 years ago
Customer services great. If you have any problem they will take the time to deal with it even during difficult times like this one! Happy customer
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Posted 4 years ago
Good shopping experience
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Posted 4 years ago
We are happy to hear that you had a good shopping experience with us Mary! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.
Posted 3 years ago
Very good poorly in bed so cannot write much
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Posted 4 years ago
Thank you for your review Mrs. Baggott, the team at Dotmaison wish you a speedy recovery! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.
Posted 3 years ago
It was good
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Posted 4 years ago
Thank you for the lovely review Sabbah! We look forward to your next purchase. Many Thanks, Dotmaison Customer Team.
Posted 3 years ago
My large order of many items was processed, delivered and received in good time. Two items from the order have had to be returned and refunded however because the colours of them were not correctly portrayed on the website (both items were much lighter in real life than what they appeared on the website - which meant they were not suitable). A little miffed that I have to pay for the postage of the items to be returned when it was not my fault the colours were not correctly portrayed.
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Posted 4 years ago
Dotmaison is rated 4.8 based on 2,027 reviews