Doorfit Reviews

Name: Doorfit
Rating: 4.71

4.7 Rating 973 Reviews

94 %

of reviewers recommend Doorfit

Company Reviews

Metrics

Info

4.7

Based on 973 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

0121 523 4171

Email:

info@doorfit.co.uk

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Doorfit 5 star review on 30th January 2022

Valentin Cioana

Doorfit 5 star review on 25th February 2021

Doorfit 5 star review on 8th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service from Doorfit, placed my order online and received it within two days!”

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Posted 10 years ago

“Excellent Customer service was even telephoned to double check my address and the lock arrived the next day. Will recommend to others and will use the company again. Thank you”

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Posted 10 years ago

“Delivered correct parts and I will use this company again. KJT”

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Posted 10 years ago

“Very pleased with item”

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Posted 10 years ago

“Value for money and fast delivery Very easy to order,”

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Posted 10 years ago

“Paul has been very helpful so far but I am now waiting for you to send me the correct part. I have returned the original part you sent me. So we will see how good you are at dealing with more complex situations ,the test of good customer relations! Peter Cox.”

Helpful Report

Posted 10 years ago

Dear Peter, Thank you for the review. I can confirm that the replacement product was shipped to you on Friday the 9th October. Sorry for any inconvenience caused. Yours sincerely Robert Neil Joint Managing Director

Posted 10 years ago

“Placed 2 orders in a matter of days. Excellent service from the ironmongery department spoke to 2 different people there both very helpful - parts arrived within a couple of days. Lady who 1st answers the 'phone before being put through was a bit frosty though.”

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Posted 10 years ago

“Very pleased with the quality of service and the product. Thank you”

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Posted 10 years ago

“Item as advertised. Good value for money. Very quick delivery.”

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Posted 10 years ago

“I purchased some Virage EBC40 window handles and are excellent. I also purchased Mila 030889 Espagnolette window locks, but after ordering them you told me they were no longer available, but you could provide alternatives. The alternatives are of good quality and I am happy with them, but the original Mila 030889 is 750mm long and your alternative is 800mm long - in my case this didn't matter but if my window was narrower it may have been significant. Delivery was in the forecast time frame. I would use Doorfit gain if I need more window parts.”

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Posted 10 years ago

“Quick efficient service”

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Posted 10 years ago

“First class service and all fitted perfectly.”

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Posted 10 years ago

“Effortless ordering, good communications and prompt service.”

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Posted 10 years ago

“Fantastic service. Arrived quicker than expected. Would highly recommend to anyone”

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Posted 10 years ago

“The quality of the product was good and I was particularly pleased with the speed of delivery of the order.”

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Posted 10 years ago

“Good to deal with. There was a mistake on the order and it was sorted out for next day. Very prompt”

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Posted 10 years ago

“Quick and efficient service. Delivery was fast and enabled me to complete job ontime.”

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Posted 10 years ago

“Very quick delivery, which was also well packed. Emails informed me of progress at each stage. Faultless. great company to do business with.”

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Posted 10 years ago

“Prompt delivery and well packaged but was extremely disappointed with the product. The vent cover was flimsy, did not open/close with ease and kinked when screwing to wall. Unfortunately, a waste of my money”

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Posted 10 years ago

Dear Tracey, Thanks for your positive comments about our service. Sorry to hear that you were disappointed with the vent you purchased. Having investigated I'm afraid we cannot offer an alternative but would be willing to credit it if you would like to return the item. Robert Neil Joint Managing Director

Posted 10 years ago

“Everything worked as one would expect - which in itself is "good"! But listing / finding products by e.g. measurements or technical specs could be easier. Actually found your site, and the slightly rare product I needed, by a Google search - would not have managed that if I had tried to do it with the on-site search.”

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Posted 10 years ago

Doorfit is rated 4.7 based on 973 reviews