Doorfit Reviews

Name: Doorfit
Rating: 4.70

4.7 Rating 835 Reviews

95 %

of reviewers recommend Doorfit

Company Reviews

Metrics

Info

4.7

Based on 835 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0121 523 4171

Email:

info@doorfit.co.uk

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Doorfit 5 star review on 30th January 2022

Valentin Cioana

Doorfit 5 star review on 25th February 2021

Doorfit 5 star review on 8th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The item did not appear to be exactly as advertised as was lacking the expected branding, but it was otherwise very similar and did the job.”

Helpful Report

Posted 2 weeks ago

Hi, Thanks for your review. We have looked into this and it seems the new stock is branded IH instead of Gridlock. I can confirm it's the same product but we didn't know the manufacturer had changed the branding. We hope that reassures you. Kind regards Robert

Posted 1 week ago

“I ordered what I thought was an original Berkley garage door handle.marked as such.what I got was a very poor imitation. Which I could of got a lot cheaper.very dissatisfied.”

Helpful Report

Posted 2 weeks ago

Dear Stephen, Unfortunately this Berkley handle is longer in production and we now sell and alternative. We will update the photograph on our website to make this clearer in future. Please get in touch with the sales team on info@doorfit.co.uk if you would like to return the item. Sorry that you have had a poor experience on this occasion, it was a genuine oversight on our part. Kind regards Robert

Posted 2 weeks ago

“Fantastic description Great product Fair price”

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Posted 2 weeks ago

“Very good thank you”

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Posted 2 weeks ago

“Very good service and quick delivery”

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Posted 3 weeks ago

“Product was what I wanted, easy to buy online and arrived within advertised time. Did exactly as advertised.”

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Posted 4 weeks ago

“sent wrong part but followed up quickly , very good service”

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Posted 4 weeks ago

“A first class company. The person that packed the brass sliding vent did an excellent job and has to be congratulated. Many packages arrive from some companies in poor condition. I would recommend Doorfit.”

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Posted 1 month ago

“We are more than pleased with our Hörmann Sectional Garage Doors from Doorfit. From our first enquiry to the installation of the doors, the service provided has been nothing less than excellent. Special thanks must go to James Wright who dealt with all the questions we had in a very professional manner. There was no attempt at pressurised selling and he also organised an appointment at Hörmann’s UK Head Office so that we could see our preferred door before making our final choice. Thanks are also due to Cole Humphries who coordinated the delivery and to David Stephens for the installation of the doors. David also advised us of the safety features and maintenance of the doors.”

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Posted 2 months ago

“From start to finish the whole process was seamless, no hard sell just very helpful sales team, great price and just love our new garage door, could not be happier, thank you to all at Doorfit!”

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Posted 2 months ago

“Good to be able to find a like for like replacement.”

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Posted 2 months ago

“Excellent service, will definitely use this company again”

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Posted 2 months ago

“very good transaction thank you”

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Posted 3 months ago

“Hinges were great , but postage cost more than the actual hinges”

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Posted 3 months ago

Dear Philip, Thank you for the review. Unfortunately the carriage costs to the Scottish Highlands are quite expensive. Believe it or not, we had to pay £31.62 + VAT to DHL for shipping to your location but only charged you £25.00! I can appreciate the frustration on your part, but I wanted to reply and explain the situation from our side. Kind regards Robert

Posted 3 months ago

“Speedy service, very good product.”

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Posted 3 months ago

“We were very satisfied with the service we received from Doorfit. Our order item arrived when expected and was packed well.”

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Posted 3 months ago

“Arrived promptly,fair price and not damaged,all good”

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Posted 4 months ago

“Delivery was a little longer than was advised, but products were all as described and competitively priced. Would certainly recommend as a reliable supplier.”

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Posted 4 months ago

“Very fast delivery. Excellent packaging. Many thanks.”

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Posted 4 months ago

“Replacement door hinges ordered. Package was brilliant and arrived quickly. Product worked a treat.”

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Posted 4 months ago

Doorfit is rated 4.7 based on 835 reviews