Doorfit Reviews - Read 523 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone

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Phone:

0121 523 4171

Email:

info@doorfit.co.uk

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Doorfit 5 star review on 25th February 2021

Doorfit 5 star review on 8th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“fast delivery of a quality product”

Posted 1 week ago

“Very quick delivery, spot on”

Posted 1 week ago

“Excellent level of service combined with quick delivery”

Posted 1 week ago

“Very good web site easy to find the correct type hinges i required at the good price and quick delivery what more could ask.”

Posted 1 week ago

“I have still not received the goods!”

Posted 2 weeks ago

Hello, The goods will be despatched to you tomorrow in line with our previous conversation. Thanks for your patience Robert

Posted 2 weeks ago

“it works well as it should do”

Posted 2 weeks ago

“Very happy to confirm excellent service and speedy delivery from Doorfit.”

Posted 2 weeks ago

“Excellent service, although one of our items was missing on first delivery. As soon as I queried I had a sincere apology and the missing item the very next day. Once received all items were of high quality abd I will definitely use again.”

Posted 3 weeks ago

“Perfect replacement . Came prompt . Great service”

Posted 4 weeks ago

“Easy to fit and very good value”

Posted 4 weeks ago

“Very quick and helpful re questions about the product I was buying.”

Posted 1 month ago

“Carpenter recommended hinge, therefore I ordered and he fitted. Hinge arrived quickly and looks good on door.”

Posted 1 month ago

“Arrived in good time and was what I needed to repair a damaged hinge.”

Posted 1 month ago

“Order was correctly packaged and arrived in 2 days. Efficient service.”

Posted 1 month ago

“Ordered door handles that were supposedly in stock. Received a phone call the next day to say they were not in stock and would arrive later in the week so thought I would wait. Only to then receive another phone call at the end of the week to say that the delivery was further delayed so I asked for a refund. By this point, the money had been taken from my account. While I appreciate that this is beyond their control, what is in their control, was a prompt refund for a product that they never actually had in stock. Over a week and a half I have still yet to receive my refund. I was assured at the beginning of the week that it would take a few days. It is now Friday and still no refund.”

Posted 1 month ago

Dear Clare, Many apologies, we have been experiencing problems getting hold of some products recently. Your credit has been processed and will be in your account shortly. Yours sincerely Robert

Posted 1 month ago

“Product is great but had to e-mail a month after order to prompt them to send it and they charged £16.67 carriage.”

Posted 1 month ago

Apologies again for this delay, the goods were returned to us twice due to problems with Jersey customs and our courier company. The high carriage charge relates to the channel island location. Yours sincerely Robert

Posted 1 month ago

“Fast service product good easy fitting helpful advice”

Posted 1 month ago

“Quality products and service, very very pleased”

Posted 1 month ago

“Ordered and delivered within 3 days can't ask anymore”

Posted 1 month ago

“Product was extremely poor quality. Had to pay to return it myself and still waiting on a refund”

Posted 1 month ago

Sorry that you were unhappy with the item you ordered. We can confirm the goods were received yesterday and your credit has been processed today. Yours sincerely Robert

Posted 1 month ago

Doorfit is rated 4.67 based on 523 reviews