Hi Matthew Logan,
Thank you for your feedback! I'm glad to hear that the overall experience has been great for you. Your iPhone 15 from AT&T USA has been successfully unlocked.
Our process does include multiple payments for the Eligibility Check and the Standard Unlock to ensure that your device meets all the criteria for unlocking. You've already completed these payments, totaling $78.99.
If your iPhone required a Premium Service due to specific criteria, this would have been disclosed at the checkout page prior to purchase. Since your unlock status is "Unlock Complete," you're all set!
Feel free to restart your phone and connect it to WiFi to complete the unlock process.
If you have any further questions or need assistance, please let us know.
Best regards,
Charlotte
Posted 1 year ago
Hi Matthew
Sorry but I don't quite understand your review. Do you mean that your phone data if faster with the eSim? That's down to the carrier you are using on the eSim.
Regarding your unlock, both eSim and physical sim are unlocked at the same time.
Charlotte
Dear Cello,Thank you so much for taking the time to rate Direct Unlocks with a fantastic 5 stars! We truly appreciate your kind words and support.
Thanks for your help in spreading the word about our services. We are thrilled to know that our team was able to assist you effectively. Your satisfaction is our ultimate goal, and your positive feedback motivates us to continue providing top-notch services.
Once again, we want to express our gratitude for your excellent rating and for choosing Direct Unlocks. Your support means the world to us!
Hello Zakia,
Thank you for reaching out to us regarding your order placed on May 19, 2024. I'm sorry to hear that you're experiencing issues with unlocking your iPhone 8 from the BT UK network.
According to our records, your order status is "Unlock Complete." Please ensure you've followed the instructions in your email to finalize the process. For iPhones, you generally need to connect your device to WiFi and then turn the phone off and on again to complete the unlock.
If you have already done this and are still encountering issues, could you please check if you're receiving any specific error messages or if there are any other noticeable problems with your device?
We are committed to ensuring your phone is successfully unlocked, so your feedback is invaluable in assisting us to resolve any issues.
Kind regards,
Charlotte
“I promise I thought the process wasn’t going to work bc of payment issues luckily they had PayPal and I was able to make my payment and now my phone is unlocked to any carrier so yes the process is real trust”
Hi Keondre,
Thank you for sharing your experience with us! We're thrilled to hear that your phone is now unlocked and that PayPal provided a smooth payment option for you. Your feedback helps reassure others that our process is legitimate and effective.
If you have any other questions or need further assistance, feel free to reach out!
Best,
Charlotte
Hola David, gracias por compartir tu reseña. ¡Nos alegra saber que encontró el servicio rápido y fácil! Has realizado los pagos necesarios tanto para la verificación de elegibilidad ($28,99) como para el desbloqueo estándar ($36,00). ¡Tu iPhone X de Telcel México se desbloquea exitosamente! Si tiene alguna otra inquietud o necesita ayuda, no dude en hacérnoslo saber. Estamos aquí para ayudarlo a garantizar que tenga una experiencia perfecta con su teléfono desbloqueado. Mejor, charlotte
Hola Dinangelo Alfaro, ¡Gracias por tus comentarios! Me alegra saber que tuvo una buena experiencia con nuestro servicio. Si tiene más comentarios o necesita más ayuda, no dude en hacérnoslo saber. ¡Disfruta de tu iPhone 11 recién desbloqueado! Saludos cordiales, Carlota
Hi Elisa,
Thank you for your feedback. I can understand your concern regarding the multiple payments. To give a bit of clarity, the initial payment you made of $28.99 was for the Standard Unlock service. All costs, including the unlocking payment, are outlined on the checkout page prior to purchase to ensure transparency.
As per our process:
- **Eligibility Check First**: Ensures your phone can be unlocked.
- **Unlocking Payment**: Finalizes the unlock.
Your iPhone 11 have successfully completed the unlock process. If there are any issues or further assistance needed, please feel free to reach out.
Best regards,
Charlotte
Hi John,
Thank you for your feedback, and I hope you're doing well! Great news—your iPhone 8 Plus is successfully unlocked and ready to use with any network, including Safaricom Kenya. 🎉
To clarify, you have made two payments:
1. $28.99 for the Eligibility Check.
2. $36 for the Standard Unlock.
These payments are designed to ensure that your device is unlockable and then proceed with the actual unlocking process. All costs and steps are clearly outlined on the checkout page prior to purchase.
If you encounter any issues or have further questions, please don’t hesitate to reach out. We'd love to ensure you get the best experience possible.
Best regards,
Charlotte
Hi Kristy,
Thank you for sharing your feedback with us. We're glad to hear that your order status for unlocking your iPhone 14 Pro Max from Verizon USA is "Unlock Complete"!
If you have any questions or need further assistance with your unlocked iPhone, feel free to reach out. We make sure all the costs are outlined on the checkout page prior to purchase to avoid any confusion. You can now enjoy your unlocked device!
Best regards,
Charlotte
Bonjour Behilil Slimane, Merci d'avoir partagé votre expérience avec nous. J'ai le plaisir de vous informer que votre iPhone 11 a été déverrouillé avec succès depuis le réseau Orange France, le statut de votre commande étant « Déverrouillage terminé ! » Vous avez effectué deux paiements totalisant 59,49 € (26,49 € pour le contrôle d'éligibilité et 33,00 € pour le déverrouillage standard). Tous les coûts nécessaires ont été clairement indiqués sur la page de paiement avant votre achat, garantissant ainsi la transparence. Si vous avez d'autres questions ou avez besoin d'aide concernant l'appareil déverrouillé, n'hésitez pas à nous contacter. Nous sommes là pour vous aider à rendre votre expérience aussi fluide que possible ! Cordialement, Charlotte
“I Initially called my mobile provider who informed me they will not be unlocking my phone.
I then did a search online. Found the website direct unlock and they appeared to be the most professional interface of a website. In fact I did not find another website who matched the price. I proceeded and was informed of the steps instantly and the prices. I provided my IMeI number and they informed me my device was eligible and I then proceeded to the unlock. It was more or less instant. I received email confirmation instantly. A plus was that I could use Apple Pay making the process a lot quicker. I was pleased with the service and grateful overall as my mobile provider said it was not possible.”
Hi Syed Shahriwan,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that you found our website professional, appreciated the detailed information we provided, and were satisfied with the prompt service. It's great to know that we could assist in unlocking your iPhone 14 Pro when your mobile provider couldn't.
If you have any other questions or need further assistance, please feel free to reach out. Enjoy your unlocked phone!
Best regards,
Charlotte
Hi Nicole,
Thank you for your feedback and for using DirectUnlocks! It's great to hear that you found our service satisfactory. Your iPhone 13 Pro Max from Verizon USA is now unlocked and ready for use with any compatible network. 🎉
If you have any other phones you'd like to unlock or need further assistance, feel free to reach out. We're here to help!
Best wishes,
Charlotte
Hi Ismael Velasco,
Thank you for your review and for using our services! I'm glad to confirm that your order status is "Unlock Complete" for your iPhone 11 Pro Max locked to AT&T USA. 🎉
I understand there might have been a bit of confusion regarding the multiple payments required for the unlocking process. To clarify: the payments you've made include $28.99 for the Eligibility Check, and $50 for the Standard Unlock. All costs and steps are clearly outlined on the checkout page prior to purchase. 🛒
Should you face any issues with the unlock, please make sure to follow the instructions sent via email, which often involve connecting the phone to WiFi and turning it off and then on again. If there's anything specific you'd like assistance with, feel free to let me know!
Wishing you the best with your unlocked iPhone!
Best regards,
Charlotte
Hello E Priestley,
Thank you for your feedback! I'm glad to hear you found the service fast and the communication effective.
Regarding the unlocking process for your Samsung Galaxy S9, you mentioned that your phone status is "Unlock Complete," and you've received the code "64048179." If your phone doesn't prompt for an unlocking code when you insert a non-Vodafone SIM card, you will need to opt for a Remote USB Unlock, which requires an additional fee.
Please note, as outlined in our refund policy:
> "An Android device is only able to be unlocked via a code if the device asks for an unlock code when an incompatible sim card is placed in the device. As stated on the order summary page prior to purchase, if your handset doesn't ask for an unlock code prior to payment, then we will not be able to unlock the device but still incur submission costs and you will instead have to use a Remote USB unlock at additional cost."
I encourage you to consider the Remote USB Unlock service to complete your unlocking process. If you have any questions or need further assistance, please let me know!
Best,
Charlotte
Hello Antonio,
Thank you for reaching out.
I see that your order status is "Unlock Complete," which means your iPhone 13 should already be unlocked from Telcel Mexico. If you are having any issues, please make sure to follow the instructions in our email notification to complete the unlock process. For iPhones, this typically involves connecting the phone to WiFi and then turning the phone off and on.
If you are still experiencing trouble, please ensure:
- The phone is in good working order.
- The SIM card you are using is from a compatible network.
- The phone is not blacklisted or blocked due to being reported lost, stolen, or abused.
Feel free to reach out if you have any further questions or need assistance completing the unlock process.
Best regards,
Charlotte
Hi Alexandria Martinez,
Thank you for your feedback! We're happy to hear that you found the process quick and simple.
If there's anything more we can assist you with or if you have any additional questions, feel free to let us know. Enjoy your unlocked iPhone 12!
Best regards,
Charlotte
Hola Brayan Ulises, gracias por comunicarte. Veo que el estado de tu pedido es "Reportado como no desbloqueado, esperando comentarios del cliente". Nosotros apreciamos su paciencia. Ya completó la verificación de elegibilidad ($28,99) y el pago de desbloqueo estándar ($44). Asegúrate de seguir las instrucciones proporcionadas para usar el código de desbloqueo "BjTQrrJHCvTdm2uT" para tu Reno7 con AT&T México. Si hay algún problema, vuelva a verificar si su teléfono solicita un código de desbloqueo cuando inserta una tarjeta SIM incompatible. Todos los costos necesarios se detallaron al finalizar la compra, por lo que no debería haber pagos adicionales a menos que sea necesaria una actualización al Servicio Premium, lo cual no hemos indicado en su caso. Si encuentra alguna dificultad, no dude en hacérnoslo saber. Nos comprometemos a ayudarle a completar el proceso de desbloqueo con éxito. Saludos cordiales, Carlota
Hi Jeremy,
Thanks for your feedback! I'm pleased to inform you that your "Unlock Complete" status means your iPhone 15 Pro is successfully unlocked from Verizon USA. 🎉
I understand you may have concerns about the multiple payments. As a reminder, the $28.99 you paid was for the Standard Unlock. All costs, including the Eligibility check and the Unlocking Payment, are clearly outlined on our checkout page before purchase.
If you have any other questions or need further assistance, please let us know. We're here to help!
Best regards,
Charlotte
Hola Erik, ¡gracias por tus comentarios! Nos alegra saber que encontró nuestro servicio eficiente y claro. Tu Motorola Moto G50 5G de AT&T México ha sido desbloqueado exitosamente y tus códigos son "20015745". Si encuentra algún problema, especialmente si su teléfono no solicita el código de desbloqueo, es posible que necesite un desbloqueo USB remoto. Esto es necesario en determinadas circunstancias, como se describió anteriormente. Si tiene más preguntas o necesita ayuda, no dude en comunicarse. ¡Disfruta de tu dispositivo desbloqueado! Saludos cordiales, Carlota
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