“We had a Samsung S10 that needed unlocking to replace another that had stopped working. There were complications getting the codes from Vodafone as the phone was purchased through a reseller and not from Vodafone direct. Direct Unlocks sent an update to explain the situation, and to inform they’d requested codes from Samsung which would cause a delay. They delivered within the agreed time and everything’s working well. Overall I’m happy with the service and would recommend the company to anyone looking to get a phone unlocked online.”
Ciao Dino, grazie per averci contattato. Vedo dallo stato del tuo ordine, "Sblocco completato", che il processo di sblocco per il tuo iPhone 12 Pro Max è stato completato. Se riscontri difficoltà nell'utilizzo della tua linea libanese, potrebbero essere necessari alcuni semplici passaggi da seguire per risolvere il problema: 1. Assicurati di avere una carta SIM attiva della rete desiderata inserita nel tuo telefono. 2. Collega il tuo iPhone al Wi-Fi. 3. Riavvia il tuo iPhone spegnendolo e riaccendendolo. Questo può aiutare il tuo iPhone a registrare lo sblocco e consentirgli di connettersi alla nuova rete. Se questi passaggi non aiutano, rispondi direttamente all'e-mail di conferma che hai ricevuto riguardo al completamento dello sblocco e il nostro team tecnico ti assisterà ulteriormente per assicurarti un'esperienza positiva con il nostro servizio. Il nostro obiettivo è garantire la tua soddisfazione con il processo di sblocco e siamo qui per fornire tutto il supporto necessario.
“Very quick and efficient service would recommend them again. Been messed around with other companies. This one done what I requested and in a timely manner. Thank you”
“They unlocked my phone which had not been used in at least 2 years. It took a while but a few weeks later, I received a notification saying that it was unlocked. Good service, highly recommend!”
“Unlocked my EE iphone in a matter of minutes! Its so hard to find a company on line that you can trust as there are so many fraudsters out there. Direct Unlocks is NOT one of them and this is the second time I have used them. Its impossible to sell unlocked phones these days and Direct unlock saves you having to find someone on the high street to do it - its all done from the comfort of your armchair! Now I can sell my iphone with confidence!”
“Muy responsables, siempre estan pendiente a todas las solicitudes y te van poniendo al día con respecto al estado del desbloqueo, solo hay que tener un poco de paciencia”
“This service helped me out so much after buying a phone from a friend and found out it was locked and needed it urgently.
Very fast & easy to use & not expensive like some sites!
Use this service and beware of sites that are scams.”
“Very easy service to use. I’ve just realised my phone was blocked when I got to the other country. Found this online and it works. It would’ve been nice if they said the full amount before tho. But great service.”
“What a wonderful service unbelievable so great no words awesome I got my first iPhone 14 Pro unlocked and now I’m getting my iPhone X S but one little thing that is a tag price I may pay once and feel much relaxed as I see things happening but one after another sometimes disturbs
Still love you team
Very great job
Willis”
“A TOTAL SCAM
A total scam they charge $15 to find out if your phone can be unlocked and then they charge $50 to unlock your phone. I currently have a dispute with them. My phone did NOT get unlocked after I paid the $65 total bill total scam.”
“Great service, unlocked my Samsung S21 within the hour, I didn't know it could be done remotely and was planning to visit a local phone shop to get it done until I came across Direct unlocks on Google.
Hassle free. Recommended 😎👍”
Hello Latoya,
Thank you for reaching out. I'm sorry to hear about the confusion regarding your device's unlock status. From our records, I can see that your iPhone 6 Plus was processed with an Eligibility Check and a Standard Unlock payment.
As per our policy, refunds cannot be provided if an unlock is ordered for an already unlocked phone. This is outlined in our terms and if you believe your phone was already unlocked before using our service, we are unable to issue a refund for the service rendered.
However, we are dedicated to ensuring customer satisfaction, and I'd like to help make sure you are happy with our service. If there is anything we can assist you with to improve your experience, please let us know. We value your business and are here to support you with any further needs you may have.
Best regards,
Charlotte
