Hi Michael,
Thank you for reaching out and sharing your experience. I understand it can be a bit confusing when additional payments are required, but I'd like to explain the process to help clarify things.
For your iPhone 14 from T-Mobile Austria, you've made the initial payment of €13.49 for the Standard Unlock. This covers the Eligibility Check to ensure your phone can be unlocked. After this, an Unlocking Payment is typically required to finalize the process.
Regarding transparency, we do outline all costs on the checkout page prior to purchase to make sure you are aware of the entire cost upfront.
However, I'm pleased to inform you that your order status is "Unlock Complete," which means your phone is now unlocked and you should be able to use it on any compatible network.
Thank you for using our service, and if you have any other questions or need further assistance, please let us know!
Best regards,
Charlotte
Hi Mariah,
Thank you so much for sharing your positive experience with us! I'm thrilled to hear that your iPhone 14 Pro Max is now unlocked and that our service met your expectations. We understand that the process can sometimes seem complex, so we appreciate your patience and trust in our services.
If you have any further questions or need assistance with anything else, please don't hesitate to reach out. Enjoy your newly unlocked phone!
Best regards,
Charlotte
“Necesito ayuda con mi compra:
Me dicen que debido al mal uso del chat solamente puedo contactarme por correo.
El teléfono no fue desbloqueado y quedaron de contactarse conmigo para el error, me ofrecieron una solución urgente o la devolución del dinero. Ya han pasado 3 semanas. Fui a Movistar y me dijeron que debía verlo con Uds porque a ellos les seguía apareciendo bloqueado, por favor ponerse en contacto y realizar devolución ya que no se ha cumplido con el servicio. Ya espere lo suficiente y he tenido mucha paciencia. Quiero la devolución porque no cumplieron con lo acordado.”
“I’m not going to be honest, I was skeptical at first but Direct Unlocks was a fast, simple and easy process. The service is also very cheap and affordable. The whole process was also very quick and took no longer than 5 minutes. Direct Unlocks has great prices and the service is great. I will definitely be using Direct Unlocks again in the future and I would definitely recommend them to anyone looking for their type of services.”
Hi Dee,
Thank you so much for sharing your positive experience with Direct Unlocks! We're thrilled to hear that you found the process fast, simple, and affordable. It's fantastic to know that our service met your expectations and was completed in just a few minutes. Your recommendation means a lot to us, and we look forward to serving you again in the future.
Best regards,
Charlotte
“This is a scam, not real they don't unlock anything. This is false! Don’t fall for it, the way the charge is also deceitful at first you see one price then in the end they ask for more money.”
Hi Jose,
Thank you for reaching out. I'm sorry to hear you're feeling this way. I can assure you that our services are legitimate, and your order status shows "Unlock Complete," which means your iPhone XS Max should now be unlocked from AT&T USA.
You have successfully completed the process by making two payments: $28.99 for the Eligibility Check and $50 for the Standard Unlock.
If you are experiencing any issues or need further assistance, please retry the unlocking steps outlined in your email confirmation or connect your device to WiFi and turn it off and back on. If you still face challenges, feel free to share more details, and I'll be happy to assist you further.
Best regards,
Charlotte
“Estafa : El teléfono jamas funcionó ya que no toma ninguna sim
Envié varios mensajes por el chat directo y no obtengo ninguna respuesta
Escribí por correo y no dan ninguna solución
Según mi experiencia esto es una estafa.
Consulte por la compañía y el imei jamas fue desbloqueado”
Hola Alexis, lamento tu experiencia. Veo que tu pedido está marcado como "Desbloqueo completo", lo que debería significar que tu iPhone 14 Pro Max se desbloqueó correctamente. Hay algunas cosas que tal vez quieras volver a verificar: 1. **Verifique la compatibilidad**: asegúrese de que su teléfono sea compatible con la red que está intentando usar. 2. **Reiniciar y conectarse a WiFi**: para iPhones, completar el desbloqueo a menudo requiere conectarse a WiFi y reiniciar el teléfono. Si el problema persiste, nuestro equipo estará encantado de ayudarle. Comuníquese nuevamente a través del chat directo y podremos asegurarnos de que su caso reciba la atención que merece. Gracias por tu paciencia, Charlotte.
Hi Lexander,
Thank you for your feedback! I'm happy to inform you that your device unlock from Verizon USA is now complete. 🎉 You have successfully paid $28.99 for the Standard Unlock.
If you have any further questions or need assistance, remember to follow the unlocking instructions sent to your email. Should you encounter any issues, feel free to reach out, and we’ll be here to help!
Thanks for choosing DirectUnlocks! We hope you enjoy your unlocked device.
Best regards,
Charlotte
¡Hola América Núñez! ¡Muchas gracias por sus comentarios positivos y recomendación! Estamos encantados de saber que tuvo una gran experiencia con nosotros. Dado que el estado de su pedido es "En espera de pago para desbloqueo remoto de USB", es importante completar este paso para desbloquear completamente su Motorola Moto G22. Si su teléfono no solicitó un código de desbloqueo al insertar una tarjeta SIM incompatible, el desbloqueo USB remoto es realmente necesario. Tenga la seguridad de que todos los costos se describen claramente en la página de pago antes de la compra. Hasta ahora, sus pagos reflejan $28.99 para la Verificación de Elegibilidad y $44 para el Desbloqueo Estándar. Agradecemos su continua confianza y paciencia. Si necesita más ayuda, no dude en comunicarse. ¡Estamos aquí para ayudar! Saludos cordiales, Carlota
Thank you for your kind words, Arnel Martinez! I'm thrilled to hear that you're happy with our fast and easy service. Your iPhone 15 Pro Max is now unlocked and ready to use with any network. If you have any questions or need further assistance, feel free to reach out. Enjoy your unlocked phone!
Hola Jesús León! Muchas gracias por tu reseña. ¡Es fantástico saber que estás satisfecho con nuestro servicio y que funcionó bien para tu iPhone 7 en México! 😊 Si tiene alguna otra pregunta o necesita más ayuda, no dude en comunicarse. ¡Disfruta de tu teléfono desbloqueado! 📱✨
Hola Ricardo, ¡Buenas noticias! El estado de tu pedido para desbloquear tu iPhone 14 Pro de Movistar México es "Desbloqueo completo". Esto significa que su teléfono se ha desbloqueado exitosamente. Ya pagó los $28.99 por el desbloqueo estándar y no es necesario realizar ningún pago adicional en este momento. Para obtener más detalles o pasos, siempre puede consultar las instrucciones enviadas a su correo electrónico. Si tiene algún problema o tiene más preguntas, no dude en ponerse en contacto. ¡Estamos aquí para ayudar! Saludos cordiales, Carlota
“I have a iPhone 13 locked through att and I used them to unlock it and it only took about 4/5 minutes and I’m very glad I went through them highly satisfied”
Hi Arcadia,
Thank you so much for sharing your positive experience! We're thrilled to hear that unlocking your iPhone 13 with us was quick and easy. Your satisfaction is our top priority, and it's great to know our service met your expectations.
If you have any other devices that need unlocking in the future, don’t hesitate to reach out. Enjoy your unlocked iPhone!
Best regards,
Charlotte
Hi Oscar,
Thank you for your feedback! I'm thrilled to hear that you experienced quick and efficient service with us. 😊 Your iPhone 14 is now fully unlocked from the AT&T USA network, and you're ready to use it with any carrier.
If you have any further questions or need assistance, feel free to reach out. Enjoy the freedom of your unlocked iPhone!
Best regards,
Charlotte
Hi Michelle,
Thank you so much for sharing your positive experience! It's fantastic to hear that your iPhone 14 Pro Max was unlocked the same day. We're thrilled that our service met your expectations.
If you need any further assistance or have any other questions, feel free to reach out. Enjoy your unlocked phone!
Best wishes,
Charlotte
“Super Convenient Service!!
I really like how they take customers serious,The Costumer service is so realible for inquires regarding different parkages.I was at ease the whole time.Thank you for your services❤️”
Hi Ananyi Gift,
Thank you for your message! We're pleased to inform you that your iPhone 14 Pro Max has successfully been unlocked from Vodafone Italy. 🎉
To complete the process, please follow the simple instructions sent to your email. If you encounter any issues, don't hesitate to reach out to our support team, and we'll be happy to assist further.
We appreciate your understanding and thank you for choosing Direct Unlocks!
Best regards,
Charlotte
Hi Franchesca Estrada,
Thank you so much for your kind words! We're thrilled to hear that you're enjoying your unlocked iPhone 13 Mini and that it's working seamlessly with any carrier. If you have any further questions or need assistance in the future, feel free to reach out. Enjoy your unlocked phone!
Best regards,
Charlotte
Hi Jordan,
Thank you so much for your kind words! I'm delighted to hear that your iPhone 14 Pro Max is now successfully unlocked. We understand the initial scepticism and are thrilled that you gave us a chance. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Enjoy your unlocked iPhone!
Best regards,
Charlotte
Hi Christina,
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service. Customer satisfaction is our top priority, and it's wonderful to know that we were able to meet your needs. If you ever require any further assistance or have any questions in the future, don't hesitate to reach out. We look forward to helping you again!
Best regards,
Charlotte
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