Direct Stoves Reviews

Name: Direct Stoves
Address: 137 Wellington Road North, ,, 137 Wellington Road North, ,, Stockport
Rating: 4.52

4.5 Rating 1,821 Reviews

87 %

of reviewers recommend Direct Stoves

4.5

Based on 1,821 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Direct Stoves 5 star review on 19th April 2026

244

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a Masterbuilt Gravity 1150 unit that was delivered on time and is a good product. Unfortunately there was a broken firebrick discovered on the unpacking and assembly but I cannot thank the excellent work by the staff at Direct Stoves enough who quickly and simply chased down a warranty claim for me so that replacement parts were sent - excellent work by all at Direct Stoves...”

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Posted 1 year ago

“Absolutely love the stove l baught from this firm they delivered it very quickly and at a good price l definitely recommendThem. the portaway Arundel is a beautiful little multi fuel burner looking forward to cooler nights to light it up .”

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Posted 1 year ago

“called them up for advice, realy helpfull, went back and ordered the logburner no hastle. all good.”

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Posted 1 year ago

“Brilliant BBQ, quick delivery and great comms from Direct Stoves leading up to receiving. Highly recommended”

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Posted 1 year ago

“My masonary BBQ is excellent quality and easy to build (if heavy!). Customer service was excellent- knowledgeable and helpful. The setting cement used needs to be left for an hour or so before use so do this step first!”

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Posted 1 year ago

“Very helpfull with all aspects of my order. Would definatly recomend.”

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Posted 1 year ago

“Love my new stove”

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Posted 1 year ago

“Amazing service, could not get better 111”

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Posted 1 year ago

“we have not instaled fire yet being fitted on 29/7/25”

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Posted 1 year ago

“Product arrived on time and in good condition. Still getting the hang of the stove but we have managed to do some cooking on it as keeping very warm outside in the evening.”

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Posted 1 year ago

“Arrived on date promised and installed easily. Throws out some good heat, although we have hardly used it due to hot weather. Easy to clean and looks great.”

Direct Stoves 5 star review on 25th May 2025

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Posted 1 year ago

“Nice stove reasonable price smooth delivery”

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Posted 1 year ago

“Packed really well, delivery guy was excellent 👌 loved the fire looks fantastic fitted in”

Direct Stoves 5 star review on 11th May 2025

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Posted 1 year ago

“Fab from ordering to delivery. Stove and 2 kits were purchased, everything was there, no problem with missing parts. Stove is lovely looks great in our lounge. 10 out of 10, definitely recommend Direct Stoves.”

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Posted 1 year ago

“Great Service, delivery and after support - would use again without question.”

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Posted 1 year ago

“Easy to order and even delivered on a specified date. Thank you”

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Posted 1 year ago

“Reasonably priced, delivered promptly, products as described. Would recommend.”

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Posted 1 year ago

“I called both direct Stoves and direct fireplaces looking for advice. Both were extremely helpful. I purchased an insert for our new fireplace from direct stoves. Not only was it great value for money it arrived up in Scotland within 48hrs . If we decided to purchase a fire surround it will definitely be from here. They offer a great variety. Their hearths come at very competitive prices too but ours was included in our instalation price . So pleased we found this company .”

Direct Stoves 5 star review on 26th April 2025

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Posted 1 year ago

“Excellent really pleased with the log burner wish we had chosen it sooner”

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Posted 1 year ago

“We ordered our stove, they were very helpful and the stove arrived when they said it would. Our livingroom is much warmer and it's great just watching the flames. So glad we decided to get one. Thank you”

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Posted 1 year ago

Direct Stoves is rated 4.5 based on 1,821 reviews