Direct Stoves Reviews

Name: Direct Stoves
Address: 137 Wellington Road North, ,, 137 Wellington Road North, ,, Stockport
Rating: 4.52

4.5 Rating 1,773 Reviews

87 %

of reviewers recommend Direct Stoves

4.5

Based on 1,773 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Direct Stoves 5 star review on 7th February 2026

241

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The stove arrived and was placed where we need the stove , used it for two weeks wish we bought one years ago, direct stoves are the place to buy your stove. I have already recommended them to friends”

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Posted 1 year ago

Hi, Thanks for your kind review. We always appreciate recommendations and it's great to hear that you've been so impressed with your order. If we can assist further then please do let us know, and we'll be happy to advise. Kind regards, Direct Stoves & Fireplaces

Posted 1 year ago

“Great value, amazing selection, prompt delivery, very pleased.”

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Posted 1 year ago

“Very fast delivery of my stove and flue pipe fantastic little stove”

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Posted 1 year ago

“Great choice of stoves & good price with fast efficient delivery.”

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Posted 1 year ago

“fantastic peace of kit, promply delivered, and easy to install all at a good price.”

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Posted 1 year ago

“Great value, stove is great. Had a slight mark where the packaging had rubbed the paint, but Direct Stoves sent a can of touch up paint in the post and now it's perfect. I would happily recommend them.”

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Posted 1 year ago

“Packaged well, delivered on time, looks lovely in my new lounge”

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Posted 1 year ago

“Excellent service, impressed with pallet delivery and superb packing. Also can’t beat the price”

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Posted 1 year ago

“Very good quality and price.”

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Posted 1 year ago

“Excellent contact, service and pricing. Thanks”

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Posted 1 year ago

“Website had lots of styles & choices to choose from. Excellent service from start to finish. Delivery was quick with helpful text messages to inform on delivery time. Item packed really well. Extremely pleased with the fire. Looks great!”

Direct Stoves 5 star review on 2nd December 2024

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Posted 1 year ago

“Lovely people to deal with. Help given with choosing the right stove with absolutely no pressure to buy. Smooth transaction and absolutely love my new Chesney log burner. Would highly recommend this company.”

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Posted 1 year ago

“Very happy with my celsi electric stove”

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Posted 1 year ago

“Very nice stove high quality finish”

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Posted 1 year ago

“Service supplied was excellent and product - wooly mammoth wide-screen stove is fantastic”

Direct Stoves 5 star review on 19th November 2024

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Posted 1 year ago

“Very good product and excellent service ..kept upto date at all times.”

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Posted 1 year ago

“Great service, good advice and really pleased with the product we purchased.”

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Posted 1 year ago

“We recently purchased a Broseley Canturbury electric stove from Direct Stoves in Bromsgrove. The showroom staff were very helpful and knowledgable. The whole ordering process was very straightforward and delivery was quick. Very pleased with the stove!”

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Posted 1 year ago

“Hi. Just one complaint and that is that there was no information about the multi fuel kit that I bought as an extra . But reading the main manuel stated that the stove is not suitable for anthracite which is a very common fuel . I want to send the multi fuel kit back but it’s in now and only allowed to burn wood.”

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Posted 1 year ago

“Excellent service, brilliant customer service and delivery, well packaged, can’t rate this company highly enough !”

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Posted 1 year ago

Direct Stoves is rated 4.5 based on 1,773 reviews