Direct Stoves Reviews

Name: Direct Stoves
Address: 137 Wellington Road North, ,, 137 Wellington Road North, ,, Stockport
Rating: 4.52

4.5 Rating 1,778 Reviews

87 %

of reviewers recommend Direct Stoves

4.5

Based on 1,778 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Direct Stoves 5 star review on 22nd March 2026

243

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We recently purchased a Broseley Canturbury electric stove from Direct Stoves in Bromsgrove. The showroom staff were very helpful and knowledgable. The whole ordering process was very straightforward and delivery was quick. Very pleased with the stove!”

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Posted 1 year ago

“Hi. Just one complaint and that is that there was no information about the multi fuel kit that I bought as an extra . But reading the main manuel stated that the stove is not suitable for anthracite which is a very common fuel . I want to send the multi fuel kit back but it’s in now and only allowed to burn wood.”

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Posted 1 year ago

“Excellent service, brilliant customer service and delivery, well packaged, can’t rate this company highly enough !”

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Posted 1 year ago

“Absolutely love my new stove, great service from the store and the installation team were quick, polite and left everywhere clean and tidy.”

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Posted 1 year ago

“We have been very pleased with the price and service provided Direct Stoves and have no problem recommending them.”

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Posted 1 year ago

“The package arrived exactly when I requested it , very well protected in a strong casing and i would recommend direct stoves to everyone if they want good service with no fuss .”

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Posted 1 year ago

“Excellent service, great product and excellent instalation. Highly recommend.”

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Posted 1 year ago

“Excellent range, quality and fast delivery. Highly recommended!”

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Posted 1 year ago

“quick delivery, flue was a flue thanks.”

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Posted 1 year ago

“Two man delivery well worth the price”

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Posted 1 year ago

“Recently purchased a ninety degree angle flue pipe o henance my blackthorn electric log stove .ordered and delivered in a quick turnaround time at a resonable price . So top marks for everything.”

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Posted 1 year ago

“Good service all professional would recommend.”

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Posted 1 year ago

“Fantastic Fire Place. Super fast delivery. 100% recommend”

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Posted 1 year ago

“Super fast delivery, good pricing and easy-to-arrange finance that allowed us to get the cook stove we wanted. Stove was well packed and delivered on a pallet when promised.”

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Posted 1 year ago

“Very good service and price. Arrived in good time and on time. Surprised that the stove had little protective covering other than clear plastic film, although I do appreciate it is a good thing to reduce excess packaging.”

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Posted 1 year ago

“very quick and easy to order and delivery spot on, many thanks for a great service”

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Posted 1 year ago

“Very good service. Was recommended to use these people . Ordered and arrived on day after order. Great service”

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Posted 1 year ago

“Delivered on time. All items as described. Delivery driver very helpful.”

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Posted 1 year ago

“Great quality product I ordered a geo cast with with down lights in them. I was really happy with the quality of the beam and the customer service I received”

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Posted 1 year ago

“Many thanks for your prompt, efficient, very fast service.”

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Posted 1 year ago

Direct Stoves is rated 4.5 based on 1,778 reviews