Direct Stoves Reviews

Name: Direct Stoves
Address: 137 Wellington Road North, ,, 137 Wellington Road North, ,, Stockport
Rating: 4.52

4.5 Rating 1,821 Reviews

87 %

of reviewers recommend Direct Stoves

4.5

Based on 1,821 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Direct Stoves 5 star review on 19th April 2026

244

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and price”

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Posted 1 year ago

“I ordered this double sided stove as needed the depth for both chimney breasts . Very good quality and weighs a tone so need 2 people to lift that’s how sturdy it is. We’ve had it installed now and it looks amazing. The delivery of this was amazing as I live in the Channel Islands and it arrived very quickly and very well wrapped. Overall I was very happy with the whole transaction and delivery of this. From start to finish it all went very well”

Direct Stoves 5 star review on 19th February 2025

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Posted 1 year ago

Hi Shaun, Thank you for your review. It's great to see the Ekol Clarity dual-sided stove installed in your home. As you mention, this is a very robust stove build and the double-sided design makes it fantastic for adjoining rooms. We're glad that you were so impressed with the delivery as well. If we can offer any further advice or assistance then please do let us know. Kind regards, Direct Stoves & Fireplaces

Posted 1 year ago

“Very easy company to deal with. Log burner delivered on time and date given.”

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Posted 1 year ago

“A very good product at a reasonable price and prompt delivery Thank you”

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Posted 1 year ago

“Good customer relations, delivered when they said it would be even though it was the week of awful weather with snow.”

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Posted 1 year ago

“Bought a Firefox 5 compact wood burner from Direct stoves, best price I could find on the net and delivered when they said it would be. No problems whatsoever highly recommended company from me.”

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Posted 1 year ago

Hi George, Thanks for your review. It's great to hear that you were impressed with the service received from Direct Stoves and that you found our prices to be competitive. Your recommendation is hugely gratifying. Please don't hesitate to get in touch if we can advise further. Kind regards, Direct Stoves & Fireplaces

Posted 1 year ago

“Quick and easy ordering, parts delivered well packaged and in good time, overall great service.”

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Posted 1 year ago

“Easy to deal with and good communication throughout. Got the stove and accessories that I was looking for”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Excellent stove— ideal for rooms where a traditional wood burner is not suitable.”

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Posted 1 year ago

“Excellent service and solved a few problems very quickly”

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Posted 1 year ago

“Excellent service everything I needed was included easy instal and the heats the room it's in very quickly and the rest of the house .”

Direct Stoves 5 star review on 8th January 2025

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Posted 1 year ago

Hi Jamie, Thanks for your review and for the photo of your new Portway Arundel stove. We love seeing our stoves installed and in situ, and we're glad to hear that you've been getting plenty of use out of this. Let us know if we can offer any further advice or assistance. Kind regards, Direct Stoves & Fireplaces

Posted 1 year ago

“Friendly helpful team - our stoves didn't come into stock when they expected but they were great at explaining the process on the phone and keeping us up to date and then shipped them extra fast when they did finally come into stock. Great service”

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Posted 1 year ago

“Good products, fair prices good service”

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Posted 1 year ago

“These fluless gas fires are super efficient I’ve just purchased my 2nd one in two years for my large dining room it’s made such a difference and very very economical, I would definitely recommend this type of fire”

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Posted 1 year ago

“Excellent service in all ways. Easy to contact, delivery quick with friendly helpful driver. Good quality fair priced fire. Very happy customer.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Great company, easy to deal with and deliver when they say they will. Top notch”

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Posted 1 year ago

“Great service Cheerful and knowledgeable people who answer the phone The stove is braw”

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Posted 1 year ago

“First class service from start to finish ,price match was accepted. Would highly recommend”

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Posted 1 year ago

Direct Stoves is rated 4.5 based on 1,821 reviews