Direct Stoves Reviews

Name: Direct Stoves
Address: 137 Wellington Road North, ,, 137 Wellington Road North, ,, Stockport
Rating: 4.52

4.5 Rating 1,770 Reviews

87 %

of reviewers recommend Direct Stoves

4.5

Based on 1,770 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Direct Stoves 5 star review on 25th February 2026

242

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“called them up for advice, realy helpfull, went back and ordered the logburner no hastle. all good.”

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Posted 8 months ago

“Brilliant BBQ, quick delivery and great comms from Direct Stoves leading up to receiving. Highly recommended”

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Posted 8 months ago

“My masonary BBQ is excellent quality and easy to build (if heavy!). Customer service was excellent- knowledgeable and helpful. The setting cement used needs to be left for an hour or so before use so do this step first!”

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Posted 8 months ago

“Very helpfull with all aspects of my order. Would definatly recomend.”

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Posted 8 months ago

“Love my new stove”

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Posted 8 months ago

“Amazing service, could not get better 111”

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Posted 8 months ago

“we have not instaled fire yet being fitted on 29/7/25”

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Posted 8 months ago

“Product arrived on time and in good condition. Still getting the hang of the stove but we have managed to do some cooking on it as keeping very warm outside in the evening.”

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Posted 8 months ago

“Arrived on date promised and installed easily. Throws out some good heat, although we have hardly used it due to hot weather. Easy to clean and looks great.”

Direct Stoves 5 star review on 25th May 2025

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Posted 9 months ago

“Nice stove reasonable price smooth delivery”

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Posted 9 months ago

“Packed really well, delivery guy was excellent 👌 loved the fire looks fantastic fitted in”

Direct Stoves 5 star review on 11th May 2025

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Posted 9 months ago

“Fab from ordering to delivery. Stove and 2 kits were purchased, everything was there, no problem with missing parts. Stove is lovely looks great in our lounge. 10 out of 10, definitely recommend Direct Stoves.”

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Posted 9 months ago

“Great Service, delivery and after support - would use again without question.”

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Posted 9 months ago

“Easy to order and even delivered on a specified date. Thank you”

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Posted 9 months ago

“Reasonably priced, delivered promptly, products as described. Would recommend.”

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Posted 9 months ago

“I called both direct Stoves and direct fireplaces looking for advice. Both were extremely helpful. I purchased an insert for our new fireplace from direct stoves. Not only was it great value for money it arrived up in Scotland within 48hrs . If we decided to purchase a fire surround it will definitely be from here. They offer a great variety. Their hearths come at very competitive prices too but ours was included in our instalation price . So pleased we found this company .”

Direct Stoves 5 star review on 26th April 2025

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Posted 10 months ago

“Excellent really pleased with the log burner wish we had chosen it sooner”

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Posted 10 months ago

“We ordered our stove, they were very helpful and the stove arrived when they said it would. Our livingroom is much warmer and it's great just watching the flames. So glad we decided to get one. Thank you”

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Posted 10 months ago

“well priced easy to deal with fast delivery good communication would highly recommend”

Direct Stoves 5 star review on 15th April 2025

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Posted 10 months ago

“I ordered a Bushbeck Milano Masonry Oven, however, I found it was too bulky for my small garden. I contacted the customer service team to ask if I could return the item and this was dealt with without any fuss. I was charged a reasonable price for the collection and happy with the overall service. Would recommend Direct Stoves and their supplier.”

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Posted 10 months ago

Direct Stoves is rated 4.5 based on 1,770 reviews