Direct Stoves Reviews

Name: Direct Stoves
Address: 137 Wellington Road North, ,, 137 Wellington Road North, ,, Stockport
Rating: 4.53

4.5 Rating 1,675 Reviews

88 %

of reviewers recommend Direct Stoves

4.5

Based on 1,675 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Direct Stoves 5 star review on 13th September 2025

John Pawlik

Direct Stoves 5 star review on 12th September 2025

Sharon

Gillian Bhaskar

Direct Stoves 5 star review on 30th August 2025

Sharon

227

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service supplied was excellent and product - wooly mammoth wide-screen stove is fantastic”

Direct Stoves 5 star review on 19th November 2024

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Posted 10 months ago

“Very good product and excellent service ..kept upto date at all times.”

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Posted 10 months ago

“Great service, good advice and really pleased with the product we purchased.”

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Posted 10 months ago

“We recently purchased a Broseley Canturbury electric stove from Direct Stoves in Bromsgrove. The showroom staff were very helpful and knowledgable. The whole ordering process was very straightforward and delivery was quick. Very pleased with the stove!”

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Posted 10 months ago

“Hi. Just one complaint and that is that there was no information about the multi fuel kit that I bought as an extra . But reading the main manuel stated that the stove is not suitable for anthracite which is a very common fuel . I want to send the multi fuel kit back but it’s in now and only allowed to burn wood.”

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Posted 10 months ago

“Excellent service, brilliant customer service and delivery, well packaged, can’t rate this company highly enough !”

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Posted 10 months ago

“Absolutely love my new stove, great service from the store and the installation team were quick, polite and left everywhere clean and tidy.”

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Posted 10 months ago

“We have been very pleased with the price and service provided Direct Stoves and have no problem recommending them.”

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Posted 10 months ago

“The package arrived exactly when I requested it , very well protected in a strong casing and i would recommend direct stoves to everyone if they want good service with no fuss .”

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Posted 10 months ago

“Excellent service, great product and excellent instalation. Highly recommend.”

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Posted 11 months ago

“Excellent range, quality and fast delivery. Highly recommended!”

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Posted 11 months ago

“quick delivery, flue was a flue thanks.”

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Posted 11 months ago

“Two man delivery well worth the price”

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Posted 11 months ago

“Recently purchased a ninety degree angle flue pipe o henance my blackthorn electric log stove .ordered and delivered in a quick turnaround time at a resonable price . So top marks for everything.”

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Posted 11 months ago

“Good service all professional would recommend.”

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Posted 11 months ago

“Fantastic Fire Place. Super fast delivery. 100% recommend”

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Posted 11 months ago

“Super fast delivery, good pricing and easy-to-arrange finance that allowed us to get the cook stove we wanted. Stove was well packed and delivered on a pallet when promised.”

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Posted 11 months ago

“Very good service and price. Arrived in good time and on time. Surprised that the stove had little protective covering other than clear plastic film, although I do appreciate it is a good thing to reduce excess packaging.”

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Posted 11 months ago

“very quick and easy to order and delivery spot on, many thanks for a great service”

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Posted 11 months ago

“Very good service. Was recommended to use these people . Ordered and arrived on day after order. Great service”

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Posted 11 months ago

Direct Stoves is rated 4.5 based on 1,675 reviews