Direct Stoves Reviews

Name: Direct Stoves
Address: 137 Wellington Road North, ,, 137 Wellington Road North, ,, Stockport
Rating: 4.52

4.5 Rating 1,821 Reviews

87 %

of reviewers recommend Direct Stoves

4.5

Based on 1,821 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Direct Stoves 5 star review on 19th April 2026

244

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products and service”

Helpful Report

Posted 3 months ago

“Superb service and communication. Thank you”

Helpful Report

Posted 3 months ago

“Superb product & delivery was super quick after being let down by another company”

Helpful Report

Posted 3 months ago

“Ordered a pit boss navigator and due to a problem pit boss had with a part for that grill I was upgraded to a pit boss pro. Direct stoves were helpful and responsive at every stage throughout. Would use again”

Helpful Report

Posted 3 months ago

“Excellent service lovely stoves many thanks”

Helpful Report

Posted 4 months ago

“We have bought a number of items through Direct Stoves recently. Their communication is great, very responsive. Highly recommended!”

Helpful Report

Posted 4 months ago

“I bought a log fire and a marble fire surround I’m very pleased with them , very good price, delivered on time , no problems at all .”

Direct Stoves 5 star review on 14th April 2026

Helpful Report

Posted 4 months ago

“Whilst the stove supplied was wrongly advertised and not suitable for our needs the company admitted fault and issued a full refund without quibble. So whilst the stove was not suitable I would highly recommend the company for the way in which the matter was dealt with. Do not let our slight glich put you off, if there is a problem it will be dealt with to your satisfaction.”

Helpful Report

Posted 4 months ago

“Very satisfied”

Helpful Report

Posted 4 months ago

“I absolutely adore my fire. It is everything I wanted and more.”

Direct Stoves 5 star review on 12th April 2026

Helpful Report

Posted 4 months ago

“Solid little stove at a competitive price. Delivery was prompt although delayed one day due to weather conditions elsewhere, which wasn't actively communicated. However, each time I spoke with customer service they were responsive and helpful. Stove arrived in a secure pallet to doorstep (think it was extra for delivery to room). All in all, I would use Direct Stoves again.”

Helpful Report

Posted 4 months ago

“Fantastic communication quick problem solving”

Helpful Report

Posted 4 months ago

“Excellent customer service throughout from start to completion. The office staff kept us informed and were very helpful.”

Direct Stoves 5 star review on 5th April 2026

Helpful Report

Posted 4 months ago

“Quick and efficient service. Easy to view and order online.”

Helpful Report

Posted 4 months ago

“Great service and delighted with my goods will definitely use again for another stove and fittings. Gerry”

Helpful Report

Posted 4 months ago

“Ordered a Hamlet Solution 5 stove from these guys and very happy with service received. Fast delivery and competitive pricing, definitely recommend.”

Helpful Report

Posted 4 months ago

“Brilliant service”

Helpful Report

Posted 4 months ago

“Very pleased with the appearance and performance of this stove.”

Helpful Report

Posted 4 months ago

“Great product and great service and delivery, the delivery driver even assisted me in hiding the smoker in the garage (not an easy task for something so big it comes on a pallet) as it was a surprise gift for my husband”

Helpful Report

Posted 4 months ago

“Great company, really good friendly service and fast delivery. I bought a Charnwood Cranmore 3 stove which was too small and it was easy to exchange it for a larger one. They allowed me to return it in person, which saved a return cost.”

Helpful Report

Posted 4 months ago

Direct Stoves is rated 4.5 based on 1,821 reviews