Direct Stoves Reviews

Name: Direct Stoves
Address: 137 Wellington Road North, ,, 137 Wellington Road North, ,, Stockport
Rating: 4.52

4.5 Rating 1,770 Reviews

87 %

of reviewers recommend Direct Stoves

4.5

Based on 1,770 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Direct Stoves 5 star review on 7th February 2026

241

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would highly recommend this company, there was always someone to talk to not a machine and so helpful, i purchased a wood burning stove and a stove pipe these were received on time and in excellent condition, we had to return the stove pipe as wasn't required and was very easy to do.”

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Posted 2 months ago

“Great communication has been a pleasure dealing with direct stoves”

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Posted 2 months ago

“We needed help & advice on purchasing a new wood burning stove as we required a small stove to fit in an existing opening. We popped into the Wellington Road branch & after a chat ordered the Salamander Hobbit Stove . Great service & lots of good advice! Thank you”

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Posted 2 months ago

“A problem arising from the delivery was deal with promptly and the customer service operative service operative was helpful,courteous and extremely kind.”

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Posted 2 months ago

“I bought a Woodford Didsbury 5 and thought the price was excellent. Also had £25 discount and the stove was delivered on my requested day. Super company to deal with and I recommend using them if you are in the market for a woodburner.”

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Posted 2 months ago

“Arrived in good time and reasonably priced. Packaging could've been a little better.”

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Posted 2 months ago

“The Portway Arundel deluxe which I ordered came well packed and has now been installed. Great stove which was recommended by stove fitter. Certainly knocks out plenty of heat and easy to use.”

Direct Stoves 5 star review on 18th December 2025

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Posted 2 months ago

“Stove delivered on time with no issues, when I did contact customer services they were quick to respond. The courier delivered the stove to my garden gate which saved me a good deal of work as it is kerbside delivery. The stove itself … a L’bode outdoor fire place is stunning and belts out the heat, it’s sold as corten rusty finish and this takes time to develop. A clever feature is the transit wheels which are removable”

Direct Stoves 5 star review on 17th December 2025

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Posted 2 months ago

“Stove not yet installed but the purchase and delivery went very smoothly”

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Posted 2 months ago

“Price very competitive. Quick, good and clean delivery. Product very well packaged and perfect.”

Direct Stoves 5 star review on 11th December 2025

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Posted 2 months ago

“Great stove. No fuss, order pay and stove arrives very quickly, well packaged and on good condition, stove works fine ...excellent in fact. 9ne hong I would say is that 8t came on a pallet of its own. No problem there, but the wood the pallet was made of was incredibly dense and heavy, certainly not european and questionably sustainable. Probably not direct stoves fault but worth a thought”

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Posted 2 months ago

“Very easy to purchase a stove and take it away at the same time. Staff were really helpful.”

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Posted 3 months ago

“Great Comapany to deal with. I placed the order and arranged a delivery with them. The stove arrived very well packaged and on the date expected. I would. certainly recommend this Company if you are looking to purchase a stove.”

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Posted 3 months ago

“Great woodburner, competitive price. Delivered promptly, well packaged. Delighted with quality.”

Direct Stoves 5 star review on 1st December 2025

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Posted 3 months ago

“Very helpful company, good advice and answers to questions. Items competitively priced and sent quickly.”

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Posted 3 months ago

“Absolutely love our log burner, it looks fabulous. Very good price aswell!”

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Posted 3 months ago

“Great service and great price”

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Posted 3 months ago

“Don’t like ordering on line but very good service and fast delivery in 2 days would definitely order again .”

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Posted 3 months ago

“This is the second time that I have used Direct Stoves. The choiced and cost of products is just fantastic. Ordering was very easy and delivery was super fast, bearing in mind I am in the north of scotland this was no problem and did not affect delivery. The customer service staff are great and able to easy answer my questions and solve any queries I had. I cannot recommend highly enough.”

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Posted 3 months ago

“I have to say e everyone was so helpful re my stove. My order came the date promised and is perfect. Would recommend Direct Stoves to anyone.”

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Posted 3 months ago

Direct Stoves is rated 4.5 based on 1,770 reviews