Direct Stoves Reviews

Name: Direct Stoves
Address: 137 Wellington Road North, ,, 137 Wellington Road North, ,, Stockport
Rating: 4.52

4.5 Rating 1,821 Reviews

87 %

of reviewers recommend Direct Stoves

4.5

Based on 1,821 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Direct Stoves 5 star review on 19th April 2026

244

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Direct Stoves were extremely helpful. They were knowledgeable, polite, and very efficient. The stove I bought has been fvitted, and is a great success. Good product, excellent value.”

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Posted 11 months ago

“Excellent service Super quick delivery”

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Posted 11 months ago

“Excellent company to deal with - can not fault them”

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Posted 1 year ago

“Great service and friendly staff. Kept me informed about delivery date. Stove arrived well packaged and not damaged. Would recommend this company.”

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Posted 1 year ago

“We recently purchased a multifuel stove and really happy with it. Unfortunately when we received our order a part was missing however after contacting Direct Stoves they provided a replacement part within 2 days. Delivery was free and really quick, well packaged and brought in as far as possible. When we placed our order we didn’t get a confirmation email detailing my order which I would have preferred, this ofcourse doesn’t impact at all however not having this and my order not showing on my account made things more difficult when trying to confirm our order with the installer, again this doesn’t impact on the items purchased in anyway it’s just little details I think would improve the experience. Everything considered we would absolutely recommend Direct Stoves and will use again in the future”

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Posted 1 year ago

“Direct Stoves sent us an excellent stove and direct air kit. It arrived promptly and has been fitted. We are very happy”

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Posted 1 year ago

“Just fitted so far so good. 8”

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Posted 1 year ago

“Excellent service and unbeatable prices. Really happy with everything. Thanks”

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Posted 1 year ago

“Excelent price and service, could recommend enough.”

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Posted 1 year ago

“A quick response to the enquiry, delivery as communicated and a great price !!”

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Posted 1 year ago

“Excellent service ! Very helpful enquiring about delivery. Quick delivery of stove all carefully packaged and all quality assured and inspected before dispatch . Good communication on delivery time and easily the best value for this stove since delivery was included..A great product and have recommended Direct Stoves to a neighbour.”

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Posted 1 year ago

“Great service will use again i mosiac the barbecue now looks great”

Direct Stoves 5 star review on 20th July 2025

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Posted 1 year ago

“I recently purchased a wood burning stove from yourselves and I can honestly say everything was fantastic from order to delivery. Victoria was so helpful, she is an absolute star. The gentleman that delivered it was brilliant. Highly recommend”

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Posted 1 year ago

“Very helpful at would recommend Thankyou”

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Posted 1 year ago

“Fantastic great service and delivery”

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Posted 1 year ago

“I placed the order online with no bother at all, all very straight forward. The company kept me informed about delivery, which again went smoothly. I would totally recommend Direct Stoves, there was no fuss or bother and I received what I asked for. I am in the process of having it fitted now and am so looking forward to seeing the finished job. Thank you for making it so easy.”

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Posted 1 year ago

“Great service and aftercare from directstoves.com. would definitely recommend.”

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Posted 1 year ago

“Cannot fault this company, I bought a Buschbeck Bbq from them, they answered all my questions before I purchased it and they moved my delivery date without any issues, I did have a problem with the grill but they arranged for a replacement within two days.Excellent customer service”

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Posted 1 year ago

“We bought this stove to replace an old damaged one we had to remove. The design is very minimalist with great and easy to use functionality. While using the stove to test it I got my living room up to 35 degrees with one log. Beautiful craftsmanship and care have gone into the design and build.”

Direct Stoves 5 star review on 27th June 2025

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Posted 1 year ago

“The stove that we purchased is just what we expected from direct stoves after reading some reviews on line, I would recommend direct stoves”

Direct Stoves 5 star review on 23rd June 2025

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Posted 1 year ago

Hi Andrew, Thanks again for your order and for taking the time to leave a review. It's great to see the stove fitted and in use. Please don't hesitate to let us know if we can advise further, Kind regards, Direct Stoves & Fireplaces

Posted 1 year ago

Direct Stoves is rated 4.5 based on 1,821 reviews