Direct Stoves Reviews

Name: Direct Stoves
Address: 137 Wellington Road North, ,, 137 Wellington Road North, ,, Stockport
Rating: 4.52

4.5 Rating 1,778 Reviews

87 %

of reviewers recommend Direct Stoves

4.5

Based on 1,778 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Direct Stoves 5 star review on 22nd March 2026

243

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly and knowledgeable. Everything went smoothly. Excellent service.”

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Posted 1 year ago

“Very efficient good looking stove, look forward to cold weather”

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Posted 1 year ago

“Our order arrived super quick, we haven't installed the stove yet so can't comment on how efficient it is but, all the parts were in the box undamaged.”

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Posted 1 year ago

“Very pleased with stove. The help in ordering was excellent.”

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Posted 1 year ago

“Great products at a great price and with exceptional service, I highly recommend this business if your in need of a stove or just spare parts👍”

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Posted 1 year ago

“Excellent service. Special thanks to Claire”

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Posted 1 year ago

“Great service. Very helpful staff”

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Posted 1 year ago

“Great service and insight.”

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Posted 1 year ago

“Just had a new wood burning stove fitted from direct stoves , looks amazingly had great advice when purchasing and the engineer fitted it with flue liner in a morning , superb job .. winter bing it on!”

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Posted 1 year ago

“Excellent service with fast delivery, would highly recommend”

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Posted 1 year ago

“Very good people to deal with. Fast efficient service and delivery was exactly as stated. 🙂”

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Posted 1 year ago

“Easy order,quick dispatch and smooth delivery. Everything was great and the product looks just what I expected......once installed next week I am sure it will look great. Thanks to all involved.....very professional.”

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Posted 1 year ago

“Ordered the outside log burner, arrived promptly on arranged date. Had small problem with glass cracking when first used. Replacement glass sent within days. Great customer services.”

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Posted 1 year ago

“excellant service and production”

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Posted 1 year ago

“Amazing company, ordered and delivered within three days also better price than anywhere else”

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Posted 1 year ago

“Great stove”

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Posted 1 year ago

“Excellent experience from start to finish. Easy to order, clear information, great communication and delivery spot on. Would highly recommend”

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Posted 1 year ago

“Excellent service and product”

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Posted 1 year ago

“Although I havent yet had the stove fitted, the process and transaction with Direct Stoves was easy and reliable. Stove came beautifully boxed (solid timber) and packaged, looks as good in the flesh as on the photos. Looking forward to lighting it up and enjoying it.”

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Posted 1 year ago

“Excellent service, no issues with products or delivery 🚚. Will use again”

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Posted 1 year ago

Direct Stoves is rated 4.5 based on 1,778 reviews