Direct Stoves Reviews

Name: Direct Stoves
Address: 137 Wellington Road North, ,, 137 Wellington Road North, ,, Stockport
Rating: 4.53

4.5 Rating 1,675 Reviews

88 %

of reviewers recommend Direct Stoves

4.5

Based on 1,675 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Direct Stoves 5 star review on 13th September 2025

John Pawlik

Direct Stoves 5 star review on 12th September 2025

Sharon

Gillian Bhaskar

Direct Stoves 5 star review on 30th August 2025

Sharon

227

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These fluless gas fires are super efficient I’ve just purchased my 2nd one in two years for my large dining room it’s made such a difference and very very economical, I would definitely recommend this type of fire”

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Posted 8 months ago

“Excellent service in all ways. Easy to contact, delivery quick with friendly helpful driver. Good quality fair priced fire. Very happy customer.”

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Posted 8 months ago

“Excellent service”

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Posted 8 months ago

“Great company, easy to deal with and deliver when they say they will. Top notch”

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Posted 8 months ago

“Great service Cheerful and knowledgeable people who answer the phone The stove is braw”

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Posted 8 months ago

“First class service from start to finish ,price match was accepted. Would highly recommend”

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Posted 8 months ago

“The stove arrived and was placed where we need the stove , used it for two weeks wish we bought one years ago, direct stoves are the place to buy your stove. I have already recommended them to friends”

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Posted 8 months ago

Hi, Thanks for your kind review. We always appreciate recommendations and it's great to hear that you've been so impressed with your order. If we can assist further then please do let us know, and we'll be happy to advise. Kind regards, Direct Stoves & Fireplaces

Posted 8 months ago

“Great value, amazing selection, prompt delivery, very pleased.”

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Posted 8 months ago

“Very fast delivery of my stove and flue pipe fantastic little stove”

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Posted 9 months ago

“Great choice of stoves & good price with fast efficient delivery.”

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Posted 9 months ago

“fantastic peace of kit, promply delivered, and easy to install all at a good price.”

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Posted 9 months ago

“Great value, stove is great. Had a slight mark where the packaging had rubbed the paint, but Direct Stoves sent a can of touch up paint in the post and now it's perfect. I would happily recommend them.”

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Posted 9 months ago

“Packaged well, delivered on time, looks lovely in my new lounge”

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Posted 9 months ago

“Excellent service, impressed with pallet delivery and superb packing. Also can’t beat the price”

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Posted 9 months ago

“Very good quality and price.”

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Posted 9 months ago

“Excellent contact, service and pricing. Thanks”

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Posted 9 months ago

“Website had lots of styles & choices to choose from. Excellent service from start to finish. Delivery was quick with helpful text messages to inform on delivery time. Item packed really well. Extremely pleased with the fire. Looks great!”

Direct Stoves 5 star review on 2nd December 2024

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Posted 9 months ago

“Lovely people to deal with. Help given with choosing the right stove with absolutely no pressure to buy. Smooth transaction and absolutely love my new Chesney log burner. Would highly recommend this company.”

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Posted 10 months ago

“Very happy with my celsi electric stove”

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Posted 10 months ago

“Very nice stove high quality finish”

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Posted 10 months ago

Direct Stoves is rated 4.5 based on 1,675 reviews