Direct Stoves Reviews

Name: Direct Stoves
Address: 137 Wellington Road North, ,, 137 Wellington Road North, ,, Stockport
Rating: 4.52

4.5 Rating 1,771 Reviews

87 %

of reviewers recommend Direct Stoves

4.5

Based on 1,771 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Direct Stoves 5 star review on 7th February 2026

241

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my new stove and have had many compliments. Great company to do business with!”

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Posted 3 months ago

“Excellent product and service. Would recommend Direct Stoves to anyone looking to buy a multi fuel stove.”

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Posted 3 months ago

“Great stove”

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Posted 3 months ago

“Great stove , excellent service and delivery”

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Posted 3 months ago

“Perfect. I'm enjoying stove”

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Posted 3 months ago

“We researched 5 suppliers before landing on Direct Stoves in Manchester. Their showroom was well stocked with variety of stoves and the staff didn't intrude on discussions until asked, between my wife and I on our 'short list'. Although we live in Liverpool the delivery of the fireplace and wood-burning stove was swift and well controlled. The purchase represented 'good value for money'. We used an installer (Lee Jensen), who was also available via Direct Stoves; his attention to detail was splendid and as as result our fireplace looks every bit as good as the one in the showroom. Well done everyone!”

Direct Stoves 5 star review on 11th November 2025

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Posted 3 months ago

“Great service”

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Posted 3 months ago

“Good deal on stove came well packaged now fitted learning how to regulate”

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Posted 4 months ago

“Good website re stove options. We ordered Celsi electric stove. This was delivered on time and the packaging for stove was good.”

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Posted 4 months ago

“Very pleased with bbq. As good as the advert”

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Posted 4 months ago

“Love our new stove! Makes the cafe so much more homey. The young gentleman in store was so helpful helping me pick out the perfect one. Nixons Farm Shop”

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Posted 4 months ago

“Excellent price and super fast delivery.”

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Posted 4 months ago

“I recently bought a chimney rain cap from Direct Stove, unfortunatly I ordered the wrong size, the size I wanted is not in their range. Despite the cost they incurred in supplyinfg the part to me, they did not quibble and quickly returned the full cost to me. Good understanding and great service”

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Posted 4 months ago

“A great Gas fire that does what it says.”

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Posted 4 months ago

“Very pleased with the service”

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Posted 4 months ago

“Great company, great communication and postage, many thanks and will definitely use your company again, thanks nick”

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Posted 4 months ago

“Great service, spot on!”

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Posted 4 months ago

“I was slightly worried when I saw some negative reviews, but my stove arrived the day after I'd ordered it, packaged extremely well. I'm now enjoying the look of it, and the heat is great, all I need now is a thermal fan. I'm very happy.”

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Posted 4 months ago

“Great product and price with prompt delivery”

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Posted 4 months ago

“Good strait forward service and delivery”

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Posted 4 months ago

Direct Stoves is rated 4.5 based on 1,771 reviews