Direct Stoves Reviews

Name: Direct Stoves
Address: 137 Wellington Road North, ,, 137 Wellington Road North, ,, Stockport
Rating: 4.52

4.5 Rating 1,821 Reviews

87 %

of reviewers recommend Direct Stoves

4.5

Based on 1,821 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Direct Stoves 5 star review on 19th April 2026

244

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service - issue with initial product which was quickly resolved without hesitation. Really impressed with customer service.”

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Posted 5 months ago

“I am delighted with my purchase from Direct Stoves. A lovely company to deal with, selling great products at fair prices. Having waited from the very quick and easy delivery date back in October 2025, until March 2026 when I could secure someone to install it, I am only just able to leave my review. But I am extremely happy to recommend this company. My Heta Inspire Inset Stove is wonderful. Looks fabulous and is rated A+ for energy efficiency. I am an extremely happy customer.”

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Posted 5 months ago

“Reasonable price. Fast delivery so easy to order and help on hand at the end of a phone if needed. I didn’t . Great service.”

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Posted 5 months ago

“Love my stove !! Good make at a really good price. Sale plus ex display”

Direct Stoves 5 star review on 25th February 2026

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Posted 5 months ago

“Great service, prompt delivery. Fire was exactly as described, great value for money”

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Posted 6 months ago

“Excellent company to deal with. The wonderful thing is that you can phone and speak to a person and any problem is resolved without fuss. I would highly recommend this company to everyone.”

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Posted 6 months ago

“Very good service”

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Posted 6 months ago

“Excellent price, great communication and fast delivery!”

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Posted 6 months ago

“Very good service from start to install , very helpful and efficient. Highly recommend!”

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Posted 6 months ago

“The price was reasonable We are yet to unwrap the box, so are only able to comment about the stove itself after the installation. The deliveries were all in good timing. We can't praise more for the staff for their effective communication. Thank you so much for being so kind and always prompt in replying!”

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Posted 6 months ago

“Brilliant stove and very helpful company.”

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Posted 7 months ago

“Excellent company to deal with. My fire was not able to be delivered on the day initially specified but I was kept up to date and offered options. Fire delivered safely a few days later. Would definitely buy from this company again.”

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Posted 7 months ago

“Perfect transaction. Very pleased.”

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Posted 7 months ago

“Very good all round”

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Posted 7 months ago

“Brilliant,can't wait for the weather to improve,but had it up and fireing over xmas.”

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Posted 7 months ago

“Good service, delivered well-packed and on time. Very pleased with the stove, it is economical and burns well providing a good heat.”

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Posted 7 months ago

“Really pleased with the excellent stove and service from Direct Stoves.”

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Posted 7 months ago

“We recently purchased a Firefox compact fire with all necessary for a fit including installation. There was a delay with the wrong flue sent so when it came to the installation day the fitter, although tried, could not fit. The team Julie and Karen were informed they rectified the order and ensured we still got fitted before Christmas. The fitter Lee was excellent. We are truly delighted with our purchase and are now very warm and cosy many thanks to the whole team.”

Direct Stoves 5 star review on 4th January 2026

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Posted 7 months ago

“Excellent absolutely love it very neat and efficient”

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Posted 7 months ago

“Superb service! Fantastic choice of stoves at unbeatable prices! With great customer service and super fast delivery!”

Direct Stoves 5 star review on 29th December 2025

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Posted 7 months ago

Direct Stoves is rated 4.5 based on 1,821 reviews