Devine Funeral Stationery Reviews

Name: Devine Funeral Stationery
Address: BIRCH HOUSE, HEN LON PARCWR, BIRCH HOUSE, HEN LON PARCWR, Denbighshire
Rating: 4.92

4.9 Rating 2,146 Reviews

99 %

of reviewers recommend Devine Funeral Stationery

Company Reviews

Metrics

Info

4.9

Based on 2,146 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01824 562 011

Location:

BIRCH HOUSE, HEN LON PARCWR,
BIRCH HOUSE, HEN LON PARCWR
Denbighshire
LL15 1NA

Devine Funeral Stationery 5 star review on 6th August 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for going the extra mile to make sure we had our order in time for our travel . Very much appreciated”

Helpful Report

Posted 8 years ago

Hi Alison, Thank you for taking the time to leave a lovely review. It was our pleasure and we thank you for entrusting us with your funeral stationery. Warm Regards, Alex

Posted 7 years ago

“Fantastic service; a great user-friendly online system, combined with personal emails from the team to ensure the end product is perfect ! Thank you Alex for your help.”

Helpful Report

Posted 8 years ago

Hi Helen, It is great to hear your feedback about our online system. it was an honour working with you on your order of service. Regards, Alex

Posted 8 years ago

“Great quality product and good selection of fonts. Would have gotten 5 stars but the website was a little difficult to use, wish there had been an option for a blank text page.”

Helpful Report

Posted 8 years ago

Hi, Thank you for taking the time to leave us your feedback, it really does mean a lot to us. We are glad to hear you found a suitable selection of fonts. We do have a blank page located last in the page template selection, we are very sorry you missed that. All the best, Alex & Emma.

Posted 8 years ago

“Very professional, good quality, fast order & delivery. Would highly recommend this company for your stationery requirements.”

Helpful Report

Posted 8 years ago

Hi Rosemary, Thank you for your positive feedback today, it is great to hear about the quality of service we offered. We wish you all the best, Alex & Emma.

Posted 8 years ago

“When I came across Devine’s order of service template options on-line I was drawn to the designs and the fact I could play with what was possible. However, when it came to purchasing I was anxious, what if I’d done something wrong? Time was limited and I needed to make a decision to go ahead or get the funeral directors to do one. The best decision I made was to telephone Devine with all my concerns. Alex’s manner was immediately reassuring and he went to great lengths to allay all my concerns. He sent me a printable version of the document so that I could view it and make any edits before purchasing. Alex even contacted me himself about a concern he had about an cracked photograph when printing, he let me know he had repaired it but wanted my approval before final print. He cared as much as I did about the end product. In summary, I loved the templates offered and the fact I could work on the layout and content in my own time. On top of that, the support I got from Devine was gold standard. I received a quality product that proudly reflects my wish in honoring my loved one. Just go for it, you won't be sorry.”

Helpful Report

Posted 8 years ago

“It is a stressful time when planning a funeral for a family member, and the team at Devine plus the simplicity of the template design made the process simple. And if there was a query, the team were wonderful at responding and sorting out any concerns quickly and with understanding. I found the process of gathering photos of a loved one and creating a memorable document of their life very comforting and stress-free. I would certainly recommend using Devine for creating an order of service.”

Helpful Report

Posted 8 years ago

Richard, It was a pleasure working with you on the order of service and we are happy to hear you received everything stress-free. Kind Regards, Alex

Posted 8 years ago

“They provided a first class order of service card for me”

Helpful Report

Posted 8 years ago

Rick, Thank you for taking the time to leave your review. We wish you all the best. Emma.

Posted 8 years ago

“Brilliant service, fantastic advice re postage from Alex. Thank you for making a very hard job easy peasy. It was so easy to use the template and website, I'd like to say I will definitely use the company again but as they only do funeral stationary I don't want to wish that on me again. Please can you do wedding templates?”

Helpful Report

Posted 8 years ago

Roz, We were glad you received your item over on the isles. In regards to wedding templates... that is coming soon :) All the best Roz Alex & Emma.

Posted 8 years ago

“Aside from producing a high quality, lovely order of service which was appreciated by the family, the personal touch provided to assure the order would be delivered on time was much welcomed.”

Helpful Report

Posted 8 years ago

Sandra, We are glad to hear your family appreciated the order of service. Thank you very much for your review.

Posted 8 years ago

“Beautiful designs and wonderful customer service, my queries were dealt with promptly and with no complaints and I would highly recommend.”

Helpful Report

Posted 8 years ago

Thank you for taking the time to leave your feedback as such a difficult time. Wishing you all the best. Alex

Posted 8 years ago

“The Order of Service was very easy to put together with a wide choice of templates available. After placing my order I received a call the following day to tell me that my order had been completed and dispatched. It arrived, as promised, the following day carefully packaged and wrapped in tissue paper. Overall I am extremely pleased with the service and the finished product - I would definitely recommend this service if you want a more personalised touch.”

Helpful Report

Posted 8 years ago

Adele, Thank you for your kind words in regards to the order of service you received. We wish you all the best. Emma.

Posted 8 years ago

“Not only fast and reliable but also considerate and personal, my experience with Devine Funeral Stationery was a pleasure from beginning to end. Alex Devine truly went the extra mile to ensure the best possible results which, at such a sad time, was very much appreciated. The orders of service were really special and did my beloved relative very proud. He has my recommendation and those of all who received a copy of the final result. I cannot thank Alex enough. He's a credit to his profession.”

Helpful Report

Posted 8 years ago

Hi Elaine, We are so touched to hear such amazing feedback! We are glad we helped that tiny bit helping with your order of service, thank you. Emma & Alex

Posted 8 years ago

“Helpful on the telephone - so important to be able to talk to a person who listens, understands and reacts. The Order of Service was really lovely and of very good quality. Reasonably priced considering the quality. Delivered exactly when we were told it would be. You don't need stress at times like these and this experience was stress free.”

Helpful Report

Posted 8 years ago

HI, Thank you for taking the time to leave such a positive review for us. Thank you for kind words and we wish you the very best. Regards, Alex

Posted 8 years ago

“Process was clear and helped by having a template. When ordered the pdf cams through straight away. An error was on the template and the name was cut off. I emailed then late At night. In the morning I had an email correcting this and a voice message was left to check it was received and ok. So although an error was made I couldn’t of been happier and would use these and recommend to anyone. Thank you”

Helpful Report

Posted 8 years ago

Alesha, Thank you for entrusting the Devine's with your Order of Service. We were sorry to hear about the text issue on the Order of Service, you did the correct thing and contacted us to swiftly fix it for you. Kind Regard, Emma and Alex.

Posted 8 years ago

“I received a professional service from Devine Funeral Stationery. They provided beautiful Order of Service cards for me, that looked great! They were delivered in plenty of time and were carefully packaged. The ordering format was made easy and simple to execute. I would recommend them highly and will comeback for any future pieces. Thank you”

Helpful Report

Posted 8 years ago

Hi Julia. Thank you so much for taking the time to leave such a lovely review. We are glad you liked the final outcome. All the best, Alex

Posted 8 years ago

“Alex gave us faultless first class service. Would highly recommend and would like to thank him for his undivided efforts. well done..”

Helpful Report

Posted 8 years ago

Hi Olga. It was an absolute honour to work on the order of service, thank you for entrusting us to help you and the family. We wish you all the best. Alex & Emma.

Posted 8 years ago

“Devine Funeral Stationery provided a lovely order of service at a very reasonable price. The order arrived the next day in nice and professional package. Overall Devine Funeral Stationery was very competent efficient and took that little bit of stress away from us at a very stressful time!”

Helpful Report

Posted 8 years ago

Hi, Thank you for taking the time to leave your feedback. We are glad to hear the funeral order of service helped that little bit. We wish you the very best. Emma & Alex

Posted 8 years ago

“Alex Devine was incredibly supportive during a very sad time in our lives. I was able to create a lovely and very fitting Order of Service for my beloved stepfather and Alex was on hand throughout with any help I needed. The quality of the Order of Service was excellent and to a very high standard and they were wrapped beautifully when delivered. I would not hesitate to recommend Devine Funeral Stationary and I will no doubt be using them again in the future. 10/10 service and customer care - 11/10 for Order of Service quality. Sincerely Amanda Street”

Helpful Report

Posted 8 years ago

Hi Amanda, We thank you for such lovely feedback and glad we could help that little bit with the passing of your stepfather. We wish you all the best Amanda and thank you once again for allowing us to create something very special. Thank you from from Emma and Alex.

Posted 8 years ago

“Hello Alex and Emma, Very please with the service and quality at a reasonable price. Also the ease in drawing up the booklet using your website, which helped as we didn't have much time to create our Order of Service. Thank You Dave Stimson”

Helpful Report

Posted 8 years ago

Hi David. Both myself and Emma appreciate you taking the time to leave a very positive review. We are happy to hear you found our online system easy to design an order of service, all the best. Emma & Alex.

Posted 8 years ago

“Excellent communication via email and phone with Alex. I was emailed proofs back and forth until I was completely happy. We were very pleased with the finished product.”

Helpful Report

Posted 8 years ago

Hi Louise, Your words mean a lot to us here at Devine's. Thank you for taking time out of your day to leave us a positive review. Regards, Emma.

Posted 8 years ago

Devine Funeral Stationery is rated 4.9 based on 2,146 reviews