Dermacare Direct Reviews

Name: Dermacare Direct
Address: Stoughton Grange, Gartree Road, Oadby, Stoughton Grange, Gartree Road, Oadby, Leicestershire
Rating: 4.80

4.8 Rating 1,916 Reviews

96 %

of reviewers recommend Dermacare Direct

4.8

Based on 1,916 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Dermacare Direct:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,
Stoughton Grange, Gartree Road, Oadby
Leicestershire
LE2 2FB

Dermacare Direct 5 star review on 19th November 2023

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing company, great service. Advice and support from Dermacare were so good in helping me choose my skincare products.”

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Posted 1 year ago

Hi Thank you for your kind feedback. It is lovely to hear that you are happy with the advice and support we give our customers when choosing the products we sell. Also delighted you are happy with the service provided and I will pass these positive comments on to the team. Kind regards Julie Customer Service Manager

Posted 1 year ago

“Very quick service and friendly advice”

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Posted 1 year ago

Hi Melanie Thank you for your review. So lovely to hear from our regular customers that they are pleased with the service and advice they receive from us. Always happy to help should you need help with choosing products or help with a skincare condition. I will pass your comments on to the team. Kind regards Julie Customer Service Manager

Posted 1 year ago

“Fast delivery - excellent service! Thank you”

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Posted 1 year ago

“I didn’t receive my order the driver send it to a different address I’m not happy”

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Posted 1 year ago

“Good pricing with prompt delivery”

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Posted 1 year ago

Hi Thank you for leaving your review. It is always a pleasure to receive this feedback from our regular Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care & enjoy the rest of your day. Kind regards, Julie (Customer Services Manager)

Posted 1 year ago

“The silicone strip arrived very quickly with instructions on how to use it and keep it clean. So far, I am very happy with it.”

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Posted 1 year ago

“Great product, reduces scarring over time, can be washed and reused”

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Posted 1 year ago

“Shipped and delivered fast - Great Quality Authenic product ! Thank you very much I will be buying from Dermacare again! Highly recommend this business.”

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Posted 1 year ago

Hi Thank you for taking the time to write a review for us. It is great to receive feedback from our customers. This helps us maintain and improve our services. Glad you are happy with the service you receive from us. I will pass your kind comments on to our team. Kind regards, Julie (Customer Services Manager)

Posted 1 year ago

“Excellent service and very fast delivery”

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Posted 1 year ago

Hi Thank you for taking the time to write a review for us. It is great to receive feedback from our regular customers. This helps us maintain and improve our services. Glad you are happy with the service you receive from us. I will pass your kind comments on to our team. Kind regards, Julie (Customer Services Manager)

Posted 1 year ago

“Very good company, very helpful and always quick delivery”

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Posted 1 year ago

“Excellent products,well packaged and good delivery .I have been using Sebclair a few days and has made a big improvement to my skin as I've got seb dem and was surprised how quickly it worked for me.”

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Posted 1 year ago

“Dermacare are a wonderful company. They have given me excellent advice on which products to buy to improve my skin. They are efficient and helpful when ordering and I wouldn’t buy from anyone else. Thank you Dermacare for all your help and advice.”

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Posted 1 year ago

“My package arrived very promptly. However contents were spilled. I reached out to customer services via email who responded within a couple hours confirming a duplicate order would be sent out. Very pleased.”

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Posted 1 year ago

“Easy order and delivered in expected”

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Posted 1 year ago

“Good service and very quick delivery.”

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Posted 1 year ago

“Have bought Revitalash conditioner many times from here...always quick delivery & well packaged 5*****”

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Posted 1 year ago

“Excellent”

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Posted 1 year ago

“Great product. Works 100% for my shaving bumps. Over the years I have tired many products but this has been the most effective”

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Posted 1 year ago

“I always find the customer service at dermacare very good”

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Posted 1 year ago

Dermacare Direct is rated 4.8 based on 1,916 reviews