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Dermacare Direct Reviews

4.8 Rating 1,918 Reviews
96 %
of reviewers recommend Dermacare Direct
Company Reviews Product Reviews
11,408
 Questions Insights Metrics Info
4.8
Based on 1,918 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Dermacare Direct Reviews

About Dermacare Direct:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,
Stoughton Grange, Gartree Road, Oadby
Leicestershire
LE2 2FB

Dermacare Direct 5 star review on 19th November 2023
Isobel
Dermacare Direct 5 star review on 19th November 2023
Isobel
Dermacare Direct 5 star review on 15th March 2023
Rhona H
Dermacare Direct 5 star review on 12th February 2023
Vicki
Dermacare Direct 5 star review on 30th April 2022
Jane
Dermacare Direct 5 star review on 30th April 2022
Jane
Dermacare Direct 5 star review on 9th January 2022
Anonymous
12
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Excellent product - it truly works! I wish I have discovered it sooner. Great service by Dermacare too.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“I feel that Dermacare Direct is an excellent company to deal with. I've spoken to them on a couple of occasions and found them very knowledgeable about their products, the website is easy to navigate and ordering is straightforward. Orders arrive in a couple of days and are well packaged. Just fabulous!”
Helpful Report
Posted 1 year ago
Hi Thank you for taking the time to write a review for us. It is great to receive feedback from our regular customers. This helps us maintain and improve our services. Glad you are happy with the service you receive from us. I will pass your kind comments on to our team. Kind regards, Julie (Customer Services Manager)
Posted 1 year ago
Chloe
Verified Buyer
“I rang prior to placing my order and the person I spoke to on the phone was very helpful. I placed my order with standard delivery and it arrived the next day. Excellent service”
Helpful Report
Posted 1 year ago
Hi Thank you for taking the time to write a review for us. It is great to receive feedback from our customers. This helps us maintain and improve our services. Glad you are happy with the service you receive from us. I will pass your kind comments on to our team. Kind regards, Julie (Customer Services Manager)
Posted 1 year ago
Karen B
Verified Buyer
“The best online clinic! Wide variety of products, very competitively priced and the delivery is quick and hassle free - I recommend 100%”
Helpful Report
Posted 1 year ago
Hi Karen Thank you for taking the time to write a review for us. It is great to receive feedback from our regular customers. This helps us maintain and improve our services. Glad you are happy with the service you receive from us. I will pass your kind comments on to our team. Kind regards, Julie (Customer Services Manager)
Posted 1 year ago
Anonymous
Verified Buyer
“Have been using this company for about a year and cannot fault the products, free samples, speedy delivery and helpful advice. Wouldn't use anyone else now.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“High-quality skincare products, at good prices. Delivery was quick.”
Helpful Report
Posted 1 year ago
Ebru
Verified Buyer
“super fast delivery , arrived next day ,”
Helpful Report
Posted 1 year ago
Eileen G
Verified Buyer
“Good service. Fast delivery only been using for a few days so can't really tell yet. Good value”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Bought for family member who had sustained an injury to their face requiring stitches. We are only barely two weeks post injury and the gel”
Helpful Report
Posted 1 year ago
Christine
Verified Buyer
“I was introduced to Dermacare SPF cream following a facial treatment I was so impressed by how dermcare cream improved the texture and appearance of my skin, I order the product the same afternoon and it arrived within 48hrs Such a great product unlike anything I tried before and would highly recommend it”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Found these comfortable, discreet and very absorbent. Have tried other brands but these are by far the best!”
Helpful Report
Posted 1 year ago
Rachel S
Verified Buyer
“I’ve been using this cleanser for several years and will continue to as it’s gentle and effective.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Very good service !! Would recommend”
Helpful Report
Posted 1 year ago
Hi Thank you for taking the time to write a review for us. It is great to receive feedback from our customers. This helps us maintain and improve our services. Glad you are happy with the service you receive from us. I will pass your kind comments on to our team. Kind regards, Julie (Customer Services Manager)
Posted 1 year ago
Mary H
Verified Buyer
“I have used Dermacare products for a year or so now and find all their skincare products excellent and the staff extremely helpful and willing to advise. I especially like their colorescience sunforgettable total protection face shield”
Helpful Report
Posted 1 year ago
Hi Pippy Thank you for taking the time to write a review for us. It is great to receive feedback from our regular customers. This helps us maintain and improve our services. Glad you are happy with the service you receive from us. I will pass your kind comments on to our team. Kind regards, Julie (Customer Services Manager)
Posted 1 year ago
Joachim W
Verified Buyer
“Excellent products at reasoanble prices delivered with great speed.”
Helpful Report
Posted 1 year ago
Hi Thank you for taking the time to write a review for us. It is great to receive feedback from our regular customers. This helps us maintain and improve our services. Glad you are happy with the service you receive from us. I will pass your kind comments on to our team. Kind regards, Julie (Customer Services Manager)
Posted 1 year ago
Anonymous
Verified Buyer
“Delivered very quickly”
Helpful Report
Posted 1 year ago
Hi Thank you for taking the time to write a review for us. It is great to receive feedback from our customers. This helps us maintain and improve our services. Glad you are happy with the service you receive from us. I will pass your kind comments on to our team. Kind regards, Julie (Customer Services Manager)
Posted 1 year ago
Jisha
Verified Buyer
“Very pleased with the order and delivery”
Helpful Report
Posted 1 year ago
Hi Thank you for taking the time to write a review for us. It is great to receive feedback from our regular customers. This helps us maintain and improve our services. Glad you are happy with the service you receive from us. I will pass your kind comments on to our team. Kind regards, Julie (Customer Services Manager)
Posted 1 year ago
Elena
Unverified Reviewer
“Very friendly team and excellent service. Thank you!”
Helpful Report
Posted 1 year ago
Hi Thank you for taking the time to write a review for us. It is great to receive feedback from our regular customers. This helps us maintain and improve our services. Glad you are happy with the service you receive from us. I will pass your kind comments on to our team. Kind regards, Julie (Customer Services Manager)
Posted 1 year ago
Brendan K
Verified Buyer
“Very good. Great products and excellent service”
Helpful Report
Posted 1 year ago
Hi Thank you for taking the time to write a review for us. It is great to receive feedback from our customers. This helps us maintain and improve our services. Glad you are happy with the service you receive from us. I will pass your kind comments on to our team. Kind regards, Julie (Customer Services Manager)
Posted 1 year ago
Kay
Verified Buyer
“Great order and delivery service”
Helpful Report
Posted 1 year ago
Hi Thank you for taking the time to write a review for us. It is great to receive feedback from our customers. This helps us maintain and improve our services. Glad you are happy with the service you receive from us. I will pass your kind comments on to our team. Kind regards, Julie (Customer Services Manager)
Posted 1 year ago
Dermacare Direct is rated 4.8 based on 1,918 reviews
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