Dermacare Direct Reviews

Name: Dermacare Direct
Address: Stoughton Grange, Gartree Road, Oadby, Stoughton Grange, Gartree Road, Oadby, Leicestershire
Rating: 4.80

4.8 Rating 1,915 Reviews

96 %

of reviewers recommend Dermacare Direct

4.8

Based on 1,915 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Dermacare Direct:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,
Stoughton Grange, Gartree Road, Oadby
Leicestershire
LE2 2FB

Dermacare Direct 5 star review on 19th November 2023

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast efficient service and happy with the products purchased.”

Helpful Report

Posted 1 year ago

Hi Beverley Thank you for leaving your review. It is always a pleasure to receive this feedback from our regular Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care & enjoy the rest of your day. Kind regards, Julie (Customer Services Manager)

Posted 1 year ago

“I have been a regular customer of Dermacare for many years. Andrea is always at the end of a phone/email when help is needed choosing my products. Much appreciated.”

Helpful Report

Posted 1 year ago

“Happy with my purchase from Dermacare. Arrived quickly and well packaged.”

Helpful Report

Posted 1 year ago

“I have honestly never seen results like it it's amazing do not hesitate to buy it 5 ⭐”

Helpful Report

Posted 1 year ago

“Excellent product. Ordering process was smooth and delivery very quick. I definitely recommend.”

Helpful Report

Posted 1 year ago

“Glad I found this company. Large selection of products, good prices and fast delivery.”

Helpful Report

Posted 1 year ago

“Needed products for my holiday. Ordered lunchtime and received them the next morning. Very happy.”

Helpful Report

Posted 1 year ago

“I find Dermacare Direct an excellent online company to deal with. I’ve had a couple of queries since I started to order from them and the ladies have been very helpful indeed. The website is easy to navigate and the products arrive quickly and well packaged.”

Helpful Report

Posted 1 year ago

Hi Great to hear from our regular customers that they are happy with the service we provide. Always happy to talk to our customers on the phone and get queries sorted. Thank you for your continued custom. Kind regards Julie Customer Service Manager

Posted 1 year ago

“Outstanding service. Fast delivery. Incredible discount for a product I need urgently.”

Helpful Report

Posted 1 year ago

Hi Asta Thank you for taking the time to write a review for us. It is great to receive feedback from our customers. This helps us maintain and improve our services. Glad you are happy with the service you receive from us. I will pass your kind comments on to our team. Kind regards Julie Customer Service Manager

Posted 1 year ago

“Yet again excellent service and products”

Helpful Report

Posted 1 year ago

Hi Juliette Thank you for being a regular customer since 2011 and for taking the time to let us know we are still providing you with an excellent service and products many years later. Your continued custom is much appreciated. Kind regards Julie Customer Service Manager

Posted 1 year ago

“i've used the booster spray befote many years ago and it's great as i suffer with rosacea flushing and hot flashes from menopause. takes the redness off within seconds. great product to have for redness”

Helpful Report

Posted 1 year ago

“Always a fast and reliable service! Super impressive.”

Helpful Report

Posted 1 year ago

Hi Thank you for taking the time to write a review for us. Great to hear you are happy with the service we provide. We look forward to continuing this service with future orders to you. I will pass your kind comments on to the team. Kind regards Julie Customer Service Manager

Posted 1 year ago

“I haven’t had it long enough to tell what the product is like, but, the cream seems very good for the face/skin and the shampoo lathers ok whereas a lot of other types of product doesn’t lather at all, so I’m hoping it’s going to work for me, I rather think stress plays a big part in all these types of problems.”

Helpful Report

Posted 1 year ago

“Dermacare have some very good products and the beauty therapist is always on hand to answer any questions or discuss which products would suit you best. Delivery is quick and efficient.”

Helpful Report

Posted 1 year ago

“Great service. My order arrived the next day. Highly recommend.”

Helpful Report

Posted 1 year ago

“Always great service and a good choice of products for my sensitve skin. I've been using Dermacare Direct for over a decade now and will continue to do so.”

Helpful Report

Posted 1 year ago

“Not yet arrived. Royal mail has not delivered. Said I was not in when I was and fail to leave it in the designated area. I am contacting Royal mail.”

Helpful Report

Posted 1 year ago

“Really happy with the products I ordered. I was looking for a UK equivalent to a growth factor spf cream from the US and wasnt having much luck! But i found a fantastic spf gel and a growth factor serum at dermacare, and so far im really happy with both of them! Will be ordering again!”

Helpful Report

Posted 1 year ago

“Spoke with Andrea for help in choosing a moisturiser. Ordered it with customer service and received it next day. Amazing service.”

Helpful Report

Posted 1 year ago

“Great selection of products. Easy ordering. Arrived on time. Happy Customer!”

Helpful Report

Posted 1 year ago

Dermacare Direct is rated 4.8 based on 1,915 reviews