Dermacare Direct Reviews

Name: Dermacare Direct
Address: Stoughton Grange, Gartree Road, Oadby, Stoughton Grange, Gartree Road, Oadby, Leicestershire
Rating: 4.81

4.8 Rating 1,947 Reviews

96 %

of reviewers recommend Dermacare Direct

4.8

Based on 1,947 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

About Dermacare Direct:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,
Stoughton Grange, Gartree Road, Oadby
Leicestershire
LE2 2FB

Dermacare Direct 5 star review on 17th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been using These product for around 2years, i am hooked on Dermacare . Some are a little expensive but they do deliver and do the job . The customer service and delivery time is also excellent . Well done Dermacare x”

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Posted 7 years ago

“The quality of products I received from Dermacare has been excellent and the service I received from Julie was exceptional. I'm always happy to use Dermacare for the products I order, which is primarily Revitalash”

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Posted 7 years ago

“When I discovered Dermacare Direct, I was extremely happy I could finally get my specific skincare products just with a few clicks! Dermacare Direct is a reliable and professional supplier, parcels arrive on time and all items are always well packaged. I highly recommend the shop and will continue to use it for my skincare orders.”

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Posted 7 years ago

“Had a quick easy transaction. Would recommend.”

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Posted 7 years ago

“I was recommended Dermacare Direct by my Dermatologist. I purchase Jan Marini skincare products and the team at Dermacare Direct are extremely efficient. Buying from them direct is also economical for me. I would have no hesitation in recommending Dermacare Direct to anyone!”

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Posted 7 years ago

“Good experience- product as described with promo delivery My skin is slowly responding and less inflamed”

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Posted 7 years ago

“Can't give a positive review just yet as only just started to use the cream would like to give a better review at a later date”

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Posted 7 years ago

“Ordered a product that was not delivered due to the wrong name being on shipping. Have emailed 3 times with no response on refund or new shipping because the product was returned to company.”

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Posted 7 years ago

Hi Karen, Unfortunately changes aren't allowed once orders have been placed on our website. Your parcel was dispatched to Hungary promptly but was returned to us when delivery was attempted and refused. After updating your delivery name/additional address details your parcel was resent and delivered in eight days. Kind regards Dermacare

Posted 7 years ago

“Hello, it is so pity but I didn’t get my parcel yet :(”

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Posted 7 years ago

“I still have not received an order I placed on 12/11/18.”

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Posted 7 years ago

Hi Shannon, Your order was placed on 11/12/18 and promptly dispatched by ourselves on the same day to USA. I can see from the tracking information that delivery was made by USPS Mail on 26/12/18. The postal service may have taken a little longer than usual due to the increase in mail over the Christmas period. Kind regards Dermacare

Posted 7 years ago

“Great choice and fast delivery. Thank you!”

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Posted 7 years ago

“Fast delivery, exactly what I ordered. Reasonably priced. Would recommend.”

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Posted 7 years ago

“Fast & good service.Product exactly as described and hopefully will look younger soon,”

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Posted 7 years ago

“Great service. I have used Dermacare Direct several times now and have been delighted with the products and the punctuality of delivery. Thank you”

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Posted 7 years ago

“What I really like - the fast delivery. I get my order in 2-3 days.”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“I bought this as a gift for my Daughter-in-Law. She suffers from a skin condition and found this makeup to be the perfect product for her.”

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Posted 7 years ago

“Quick, reliable service. Good range of products.”

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Posted 7 years ago

“Very good.”

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Posted 7 years ago

“Great products.”

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Posted 7 years ago

Dermacare Direct is rated 4.8 based on 1,947 reviews