Dermacare Direct Reviews

Name: Dermacare Direct
Address: Stoughton Grange, Gartree Road, Oadby, Stoughton Grange, Gartree Road, Oadby, Leicestershire
Rating: 4.81

4.8 Rating 1,960 Reviews

96 %

of reviewers recommend Dermacare Direct

4.8

Based on 1,960 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email

About Dermacare Direct:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,
Stoughton Grange, Gartree Road, Oadby
Leicestershire
LE2 2FB

Dermacare Direct 5 star review on 17th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a product that was not delivered due to the wrong name being on shipping. Have emailed 3 times with no response on refund or new shipping because the product was returned to company.”

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Posted 7 years ago

Hi Karen, Unfortunately changes aren't allowed once orders have been placed on our website. Your parcel was dispatched to Hungary promptly but was returned to us when delivery was attempted and refused. After updating your delivery name/additional address details your parcel was resent and delivered in eight days. Kind regards Dermacare

Posted 7 years ago

“Hello, it is so pity but I didn’t get my parcel yet :(”

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Posted 7 years ago

“I still have not received an order I placed on 12/11/18.”

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Posted 7 years ago

Hi Shannon, Your order was placed on 11/12/18 and promptly dispatched by ourselves on the same day to USA. I can see from the tracking information that delivery was made by USPS Mail on 26/12/18. The postal service may have taken a little longer than usual due to the increase in mail over the Christmas period. Kind regards Dermacare

Posted 7 years ago

“Great choice and fast delivery. Thank you!”

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Posted 7 years ago

“Fast delivery, exactly what I ordered. Reasonably priced. Would recommend.”

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Posted 7 years ago

“Fast & good service.Product exactly as described and hopefully will look younger soon,”

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Posted 7 years ago

“Great service. I have used Dermacare Direct several times now and have been delighted with the products and the punctuality of delivery. Thank you”

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Posted 7 years ago

“What I really like - the fast delivery. I get my order in 2-3 days.”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“I bought this as a gift for my Daughter-in-Law. She suffers from a skin condition and found this makeup to be the perfect product for her.”

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Posted 7 years ago

“Quick, reliable service. Good range of products.”

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Posted 7 years ago

“Very good.”

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Posted 7 years ago

“Great products.”

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Posted 7 years ago

“Great company, highly recommend as they are very helpful in sorting out any issues.”

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Posted 7 years ago

“i got what i needed and wanted”

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Posted 7 years ago

“Easy to order, great products, fast delivery :-)”

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Posted 7 years ago

“Thanks!”

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Posted 7 years ago

“Very professional service and advice. Highly recommend Dermacare.”

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Posted 7 years ago

“Item arrived on time. Everything perfect.”

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Posted 7 years ago

“Really fast delivery with the products I order from them, considering they had to travel over sea. Other shops have taken almost a month for this kind of deliveries. Also big selection of products that are not available at a reasonable price anywhere else.”

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Posted 7 years ago

Dermacare Direct is rated 4.8 based on 1,960 reviews