Dermacare Direct Reviews

Name: Dermacare Direct
Address: Stoughton Grange, Gartree Road, Oadby, Stoughton Grange, Gartree Road, Oadby, Leicestershire
Rating: 4.81

4.8 Rating 2,046 Reviews

96 %

of reviewers recommend Dermacare Direct

4.8

Based on 2,046 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email

About Dermacare Direct:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,
Stoughton Grange, Gartree Road, Oadby
Leicestershire
LE2 2FB

Dermacare Direct 5 star review on 17th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They never send any samples, even if you spend £300”

Helpful Report

Posted 7 years ago

Hi We are very happy to send you samples we don't tend to put samples in all orders. we would rather give you samples that suit your skin type or concern. Kind regards Dermacare

Posted 7 years ago

“Always get my lashes done there, they are helpful and friendly and always on had to give me advice on skin care products”

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Posted 7 years ago

“I have found Dermacare to be helpful in both advice and postage and package..”

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Posted 7 years ago

“I ordered the PFB Vanish+Chromabright, received my item in about 15 days to Morocco, Well packed and sealed. It was a good experience and a sleek transaction. This will definitly not be the last time. Thank you.”

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Posted 7 years ago

“Great advice and good company”

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Posted 7 years ago

“Great products with good prices”

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Posted 7 years ago

“Easy to navigate site and helpful advice. Good prices on products.”

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Posted 7 years ago

“Very clear and easily navigated website. Have tried and tested products that really make a difference to my skin and delivered promptly to my door . Very good service all round .”

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Posted 7 years ago

“Excellent product range and fast delivery, very happy with Dermacare Direct especially for Jan Marini products.”

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Posted 7 years ago

“Knew what I wanted to order, used it before, service and price at Dermacare were very good, quick delivery, I will certainly use this company again”

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Posted 7 years ago

“The vitamin C serum I ordered arrived oxidised, but they wouldn't let me return it. Appalling, rude customer service.”

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Posted 7 years ago

Hi Skinceutical’s have advised clear to amber is normal. As we advised SkinCeuticals policy any faulty products must be reported directly to them to be resolved. In this instance we did try to intervene by asking your permission for SkinCeuticals to contact you directly to resolve this however your refusal meant we couldn’t help you any further. Kind regards Dermacare

Posted 7 years ago

“Excellent in treatment and excellent preparations and punctuality”

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Posted 7 years ago

“Don't ever never buy anything from this company they scam you and ignore your messages I order with them vitix that I never received and that they refuse to paye me back. Liars.”

Helpful Report

Posted 7 years ago

Hi We have emailed you on two occasions with your tracking information. Attempted delivery was made by USPS Mail but you weren't in to sign for the parcel. It is now awaiting redelivery or collection from Elmhurst NY 11380 Post Office. Urgent action is needed by yourself otherwise the parcel will be returned to sender. Kind regards Dermacare

Posted 7 years ago

“Great service. Always arrives quickly. Good products”

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Posted 7 years ago

“Amazing products”

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Posted 7 years ago

“Would recommend, very helpful.”

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Posted 7 years ago

“Quick delivery and product as expected.”

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Posted 7 years ago

“Always a very good service. My order arrives a couple of days after ordering and they always answer emails promptly.”

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Posted 7 years ago

“My order arrived to Republic of Ireland within a few days of ordering”

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Posted 7 years ago

“Shipment was not shipped to the excact address which caused the delay”

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Posted 7 years ago

Dermacare Direct is rated 4.8 based on 2,046 reviews