Dermacare Direct Reviews

Name: Dermacare Direct
Address: Stoughton Grange, Gartree Road, Oadby, Stoughton Grange, Gartree Road, Oadby, Leicestershire
Rating: 4.81

4.8 Rating 1,947 Reviews

96 %

of reviewers recommend Dermacare Direct

4.8

Based on 1,947 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

About Dermacare Direct:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,
Stoughton Grange, Gartree Road, Oadby
Leicestershire
LE2 2FB

Dermacare Direct 5 star review on 17th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The choice of products is very good, as are the prices and delivery in two days. I sent an email as I had a couple of small queries, which were dealt with immediately and to my satisfaction. A lovely company to deal with and I have recommended Dermacare Direct to family and friends.”

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Posted 7 years ago

“large range of products, fair prices, quick delivery and follow up of the order.”

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Posted 7 years ago

“First time ordered. Wasn't disappointed very good came on a few days”

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Posted 7 years ago

“I flew back from holiday but my suitcase didn’t. It had my Jan Marina products in it for my Rosacea so I was in a bit of a panic. Thank you for sending replacements so quickly. They have made such a difference to my skin.”

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Posted 7 years ago

“good product with suitable delivery time”

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Posted 7 years ago

“I'm happy that Dermacare Directs ships internationally brands like SkinCeuticals. Thank you.”

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Posted 7 years ago

“Fantastic customer service, fast delivery and great product.”

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Posted 7 years ago

“I received the order earlier than I was expecting, also quick and easy payment. Thank you.”

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Posted 7 years ago

“Excellent service, and my item was received much faster than anticipated.”

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Posted 7 years ago

“Good service and equally good product. Need to use it longer to give full review.”

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Posted 7 years ago

“I have been recommended the site by Kirsty at Enhance Skincare and it was easy to use. The products are great and I've found they really suit my skin.”

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Posted 7 years ago

“Customer Service at Dermacare Direct has been very good, and the products are top notch.”

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Posted 7 years ago

“Super fast delivery and free!!!...lovely product suitable for black skin,all skin as well. Heliocare my all time fav. Thanks Dermacare”

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Posted 7 years ago

“I love Dermacare Direct . I have rosacea so use Helicare products . DD hold the full range at very good prices . I live in Nireland and my postage is free and very speedy . Great service my go to website for all my skincare needs”

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Posted 7 years ago

“Good quality product with a reasonable cost. The serum has a nice texture and it is not necessary to follow up with a moisturizer if you don’t wish to.”

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Posted 7 years ago

“Quick delivery”

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Posted 7 years ago

“goods received quickly and decent pricing range”

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Posted 7 years ago

“Superb skincare products and excellent service”

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Posted 7 years ago

“I have been buying from Dermacare for years, and every time the customer service has been outstanding. Great response timing and attention to detail. I am a loyal customer to both the product (decollete pads) and the provider. Keep it up, Dermacare team!!”

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Posted 7 years ago

“I’ve had a lifetime of itchy, red and watery eyes after the application of even the most ‘sensitive’ SPFs (all supermarket/ pharmacy brands, admittedly) So on the advice of someone who knows their stuff regarding skincare- I purchased the SkinCeuticals Mineral Eye UV Defense. It’s pricey for the size of the tube- but it is oh, so worth it. You only need to use a tiny amount anyway- but the texture, the coverage... most of all, the fact that my hyper sensitive eyes do not react in the slightest to the SPF (30) all have me blown away. I’ve never been so happy to have taken a leap of faith on a product that was previously unknown to me, and normally out of my price range. But a small price to pay, considering what I’ve spent on other creams and lotions over the years, that were ultimately unusable to me. This definitely proves to me that not all SPFs are created equally, and it’s worth it to spend a bit more on something that works. I’ll definitely be repurchasing this for years to come.”

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Posted 7 years ago

Dermacare Direct is rated 4.8 based on 1,947 reviews