Dermacare Direct Reviews

Name: Dermacare Direct
Address: Stoughton Grange, Gartree Road, Oadby, Stoughton Grange, Gartree Road, Oadby, Leicestershire
Rating: 4.81

4.8 Rating 1,961 Reviews

96 %

of reviewers recommend Dermacare Direct

4.8

Based on 1,961 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email

About Dermacare Direct:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,
Stoughton Grange, Gartree Road, Oadby
Leicestershire
LE2 2FB

Dermacare Direct 5 star review on 17th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick, efficient service”

Helpful Report

Posted 8 years ago

“I love these products. Fast delivery. My skins looks so much healthier and smoother.”

Helpful Report

Posted 8 years ago

“Due to the fact that delivery requires a signature and I work long hours , I have yet to receive my goods ! Suspect I will need to go elsewhere.”

Helpful Report

Posted 8 years ago

Good Afternoon, I believe that your order was dispatched same day and that you paid for next day delivery service, which is delivered before 1pm and a signature is required. I understand that one of our customer service team has been in touch with your tracking details and I believe you can rearrange delivery or even rearrange to deliver to your work address instead. kind regards Dermacare Direct

Posted 8 years ago

“Dermacare direct is an easy to use site. Has good products with very competitive prices. Shipping was quick and package was good. I will be using this site again.”

Helpful Report

Posted 8 years ago

“As a vegetarian I've be been hunting round for vegetarian collegen. Found best priced veggiecol at Dermacare Direct. Super fast, free postage. This is a website I will definitely be returning to.”

Helpful Report

Posted 8 years ago

“I had to return a faulty product. An immediate refund was given with an apology. Service with a smile.”

Helpful Report

Posted 8 years ago

“I found that my skin reacted badly to this suncream. However an alternative was suggested to me.”

Helpful Report

Posted 8 years ago

“By sending good quality products”

Helpful Report

Posted 8 years ago

“Service was excellent, I received my package very prompt.”

Helpful Report

Posted 8 years ago

“Great customer support, Dermacare were very responsive when my parcel went missing and they were able to assist in following up on where it might be but also as it wasn't found was very helpful and resent the item.”

Helpful Report

Posted 8 years ago

“Quick delivery and the product is just perfect. Thank you”

Helpful Report

Posted 8 years ago

“Great products and fast delivery!”

Helpful Report

Posted 8 years ago

“I am very happy for my product”

Helpful Report

Posted 8 years ago

“Excellent service and fast delivery. No complaints will definitely be using them again.”

Helpful Report

Posted 8 years ago

“Mijn dank aan Team Dermacare Direct,het woord direct is ook letterlijk juist.zowel het product als de levering was eerder aangekomen dan verwacht in nog geen week.Naarmate ik ouder werd ik genoodzaakt om een zonnecrème gebruiken, waardoor mijn huid plakkerig werd en erg glimde.Ben blij met de Brush on block,het is een soort van blush mineral sunscreen protectie en is waterafstotend gedurende 80 min.kan het overal meenemen in mijn tas en te gebruiken op je dagcreme of make up.In één woord WAW”

Helpful Report

Posted 8 years ago

“Fast delivery and the items are the real deal!”

Helpful Report

Posted 8 years ago

“I have always had problems with flaky skin on my scalp. After numerous years of using medicine prescribed by my doctor it never seem to clear up completely. I decided to try Sebclair and within two weeks there was a vast improvement. The scalp has still small areas of flaky skin but I am using the cream once a day now and it has stopped the problem almost completely.”

Helpful Report

Posted 8 years ago

“I'm really unhappy with the the service overall. I did not receive my delivery, and have no idea what's going on as I have still not received any feedback from customer services.”

Helpful Report

Posted 8 years ago

Your parcel was promptly dispatched from our warehouse. However there was an issue with Royal Mail but unfortunately your parcel got lost within their international delivery system as a result of this you were issued a full refund and our sincerest. I can see that our customer services replied to you and tried to resolve the issue. We are sorry you felt the need to review our service with one star which was out of our control and a problem with the overseas shipping the company.

Posted 8 years ago

“Great product, very quick service.”

Helpful Report

Posted 8 years ago

“Fast service and keeps you up to date about your purchases and delivery”

Helpful Report

Posted 8 years ago

Dermacare Direct is rated 4.8 based on 1,961 reviews