Dermacare Direct Reviews

Name: Dermacare Direct
Address: Stoughton Grange, Gartree Road, Oadby, Stoughton Grange, Gartree Road, Oadby, Leicestershire
Rating: 4.81

4.8 Rating 2,046 Reviews

96 %

of reviewers recommend Dermacare Direct

4.8

Based on 2,046 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email

About Dermacare Direct:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,
Stoughton Grange, Gartree Road, Oadby
Leicestershire
LE2 2FB

Dermacare Direct 5 star review on 17th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant product range and customer service”

Helpful Report

Posted 1 year ago

Hi Christina Thank you for taking the time to write a Company Review for us. It is always great to hear from our regular customers. We are pleased you are impressed by our product range we stock and customer service we provide. There are not many places now you can actually speak to a person on the phone should you need advice, help with an order or delivery information! We look forward to continuing to provide you with your products. Kind regards Julie Dermacare Direct

Posted 1 year ago

“Excellent service Delivery excellent”

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Posted 1 year ago

Hi Gillian Thank you for your Company Review. It is always great to hear from our regular customers that we are doing things right. It was lovely to speak with you the other day to help with placing the order. We look forward to continuing to provide you with your skin care needs. Take Care Kind regards Julie Dermacare Direct

Posted 1 year ago

“Very good product👌👌recommend!”

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Posted 1 year ago

“Very happy with the purchase and the extra gift i received! Great shopping experience and would highly recommend!”

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Posted 1 year ago

Hi Ruta Thank you for taking the time to review us. It is lovely to hear you are pleased with your shopping experience and are highly recommending us. It is always great to receive a free gift- Enjoy! Kind regards Julie Dermacare Direct

Posted 1 year ago

“Quick and easy buy. Will buy Epionce products on here again.”

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Posted 1 year ago

Hi Thank you for taking the time to write a review for us. It is great to receive feedback from our customers. This helps us maintain and improve our services. Glad you are happy with the service you receive from us. I will pass your kind comments on to our team. Kind regards Julie Dermacare Direct

Posted 1 year ago

“Just started using this cream I like it a lot and it's Very good for my redness”

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Posted 1 year ago

“My partner loves this product her skin as never looked better.”

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Posted 1 year ago

“A good buy for my skin. Do you deliver to France”

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Posted 1 year ago

“Excellent once I discovered how to get your make up.”

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Posted 1 year ago

“great service with products that dont actually irratate my skin, absolute blessing to find ranges of products that dont flare my ezcema”

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Posted 1 year ago

“Good products”

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Posted 1 year ago

Hi Howard Thank you for taking the time to do a Company Review for us. We love hearing from our regular customers that they are pleased with the products they order. We look forward to your continued custom. Best Wishes Dermacare

Posted 1 year ago

“great product”

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Posted 1 year ago

“Dermacare always provides a good service and are quick to answer my queries. Thanks”

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Posted 1 year ago

Hi Thank you for taking the time to write a Company Review for us. This is always lovely to hear that you are happy with the service we provide. We enjoy speaking with our customers should it be help with an order, the website or advice on products to buy. There are not many companies now that you can do this! We look forward to your continuing custom. Best regards Dermacare

Posted 1 year ago

“Great love it”

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Posted 1 year ago

“Excellent service. Always reply to emails and resolve issues immediately. Always delivered on time. Been ordering my products from here for years.”

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Posted 1 year ago

Hi Kamer Thank you for leaving your review. It is always a pleasure to receive this feedback from our regular Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care & enjoy the rest of your day. Julie Customer Services Manager

Posted 1 year ago

“Order was dispatched and delivered quickly. I was informed every step of the way to delivery. Great choice in skincare with competitive prices. Also easy to order on the website.”

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Posted 1 year ago

“Good products and price, quick delivery.”

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Posted 1 year ago

“Hello, I am very happy with dermacare’s website and service . Ordering my frosted product was easy as ABC. I got the confirmation email immediately. As mentioned in this email, once the product left their warehouse, I did get another email and delivery is through Royal Mail. The only reason for the 4th star is that there was no option to cancel or amend the order once placed. Of course on this occasion I did not need to cancel or amend but would like to have that as an option in case we click too soon etc etc. if that option was there this would be full 5/5.”

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Posted 1 year ago

“Great product at a fantastic price very fast delivery”

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Posted 1 year ago

Hi Stephanie Thank you for taking the time to write a review. It is always good to receive feedback from our customers on the service we have provided and that they are happy with their product received. Kind regards Julie Customer Service Manager

Posted 1 year ago

“Good range of products, easy to use website and super quick delivery. Thank you Dermacare.”

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Posted 1 year ago

Dermacare Direct is rated 4.8 based on 2,046 reviews