Delcor Reviews

Name: Delcor
Address: Delcor house, Double Row, 13 Headlands Business Park, Northumberland
Rating: 4.95

5.0 Rating 822 Reviews

99 %

of reviewers recommend Delcor

5.0

Based on 822 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Delcor:

Delcor fly the flag for British craftsmanship with made-to-measure sofas and chairs.

Our furniture is made to last a lifetime: we happily apply a 50 year guarantee all our solid birch frames. While the fabric is totally up to you, with over 10,000 of the best designer fabrics and leathers from around the world to choose from. We offer delivery to your home direct from the workshop, and we'll assemble your sofa on site in the event of any access problems.

Visit us at one of our four stunning destination showrooms around the country and talk to our Designers about creating an original Delcor piece for your home. Find us in Fulham, Cheshire, Seaton Delaval or Stamford, or call us on 0191 237 1303 for help and advice.

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134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So pleased with the refurbishment - the cream sofa that purchased pre children/dog is now beautifully recovered and looks brand new!”

Helpful Report

Posted 10 years ago

Dear Mr & Mrs Quarry Thank you for taking time out of your busy schedules to complete this review, it is much appreciated. Even after all these years it still amazes me how a simple change of upholstery covering can not only refresh and revive but also completely transform the whole appearance of a sofa or chair that has stood in your home and seen you through those pre children/dog years. I thank you again for your very kind review and trust you will enjoy many more years of comfort with your Delcor upholstered furniture. Thank you and kind regards Rick Petini, Managing Director Delcor Limited

Posted 10 years ago

“I bought 3 Delcor sofas from the Ideal Home Exhibition at Earls Court in 1978, sent them back to Northumberland in 1994 for recovering, and was overjoyed to find a Delcor advertisement in a borrowed magazine this year. The 3 sofas have made the journey again and I now have them rebuilt, with taller legs and firmer seats. They are modern,like new and have survived 37 years of use very much better than my back! Having the luxury of the Stamford showroom to visit for fabrics and communication was a treat too. Fantastic company! LMTO”

Helpful Report

Posted 10 years ago

Dear Mrs Osborne Wow .. what more can I say .. except thank you to whoever lent you the magazine with our advert displayed! 3x sofas bought in 1978, refurbished in 1994 and again in 2015 along with slight modifications to the height of the legs, buttons in the back cushions and firmer seat interiors .. how's that for an advertisement for the quality, durability and adaptability of Delcor furniture ? We offer a bespoke service and your review certainly backs that up without a doubt. Both Leanne and Kathleen in the Stamford showroom will I am sure, be thrilled to learn of this absolutely glowing review and particularly so when their showroom has a personal mention. I myself can't thank you enough for this extremely positive review, I am thrilled Delcor have again managed to fulfil your expectations and trust you and your back will enjoy yet another 37 years of comfort with your Delcor upholstered furniture. Thank you again Kind regards Rick Petini Managing Director Delcor Limited

Posted 10 years ago

“Good people to deal with and excellent after sales service.”

Helpful Report

Posted 10 years ago

Dear Mr & Mrs Grant Thank you so much for taking time to leave a review. I am pleased to learn your experience with us was a positive one and that our After Sales Service has also impressed you. I thank you again for your positive review and trust you will enjoy many years of comfort with your Delcor upholstered furniture. Thank you and kind regards Rick Petini Managing Director

Posted 10 years ago

“Another great experience with Delcor furniture picked up when stated re upholstered and delivered when promised. Settee and sofa bed returned in excellent condition as good as when first purchased. Would recommend to anyone.”

Helpful Report

Posted 10 years ago

Dear Mr & Mrs Cranson Thank you for your very positive review about the service you experienced and your satisfaction with the refurbishment of your Delcor upholstered furniture. We do our utmost to keep Customers updated and stay within the timescales advised and it is most rewarding when all goes smoothly and to plan and Customers then give positive feedback as you have yourself. Rejuvinating your favourite Delcor furniture is a cost effective and simple way to extend even further, the life of your upholstered sofa and sofa bed and the fact you already know how they will sit perfectly in your home is an added bonus. I am sure you will enjoy many more years of comfort with your refurbished Delcor furniture and I thank you again for your most encouraging review. Kind regards Rick Petini Managing Director

Posted 10 years ago

“I am very happy with my new Boxer sofa from Delcor. Whilst it did take a little longer than expected to arrive (clearly Delcor are very popular!), it is exactly what I was looking for, beautifully made and very comfy. It was worth the wait.”

Helpful Report

Posted 10 years ago

Dear Mr Holborn Thank you for taking time to complete the review and I thank you for your positive feedback. I understand that as soon as we were aware there was going to be a slight delay in the manufacture of your valued order due to circumstances beyond our control we contacted you via letter and our Stamford showroom rang you personally to notify you and I thank you most sincerely for being so understanding. We do try to keep our Customers updated if we anticipate any hiccups which thankfully doesn't happen too often. However, I am delighted that despite having to wait a little longer, you feel your Boxer sofa is well worth the wait and you have taken time to give us such a glowing review. I thank you again for your positive feedback and trust you enjoy many years of comfort with your Delcor upholstered sofa. Thank you again and Kind regards Rick Petini, Managing Director

Posted 10 years ago

“I had 2 x18year old sofas refurbished and purchased a new one to match. The quality of the workmanship is superb and the refurbished ones look brand new. I can not fault the Customer Service that was received from placing the order, communication of progress, through to delivery. Well Done Delcor, you have excelled ! From one very happy customer!”

Helpful Report

Posted 10 years ago

Dear Mr & Mrs Tooze Well, I think your review says it all .. you've covered absolutely everything in your extremely complimentary feedback and I'm as delighted as you, if not more so to learn we have excelled once more in all departments. Thank you so much Mr and Mrs Tooze for returning to Delcor after 18 years, we'll look forward to seeing you in another 18 years unless you choose to come back to us sooner of course. Thank you again and Kind regards Rick Petini, Managing Director

Posted 10 years ago

“Beautifully made sofa in the fabric of my choice, this product was worth the wait. I would recommend Delcor for choice and quality.”

Helpful Report

Posted 10 years ago

Dear Ms Brown Thank you for finding time to leave positive feedback regarding your Delcor experience and your recommendation regarding Delcor for product, choice and quality. I trust you will enjoy many years of comfort with your Delcor upholstered furniture. Thanks you again and kind regards Rick Petini, Managing Director

Posted 10 years ago

“Our second Delcor sofa and absolutely delighted with it. Compared with John Lewis, Duresta, Multi York, Sofa Workshop and Delcor came out as best choice, value and options. We chose Chelsea, cushion back and had 2 inches height added. Service and delivery were excellent. The sofa is so comfortable, and would highly recommend Delcor.”

Helpful Report

Posted 10 years ago

Dear Mr & Mrs Richards Thank you for your most informative and positive review which is very much appreciated. I particularly welcome the comparisons with 'others' and how you feel Delcor excelled in not only value, choice and comfort but also the bespoke option Delcor offer which made possible your personal requirements of additional height to the back frame and cushions. I am also pleased to learn of your delight with the overall service you have experienced with Delcor from placing your order to delivery and I thank you most sincerely for this glowing review. Trusting you enjoy many years of comfort with your Delcor upholstered furniture. Kind regards Rick Petini, Managing Director

Posted 10 years ago

“Great service, very helpful - especially Colin in Kings Road who put up with my long list of questions! I had my Lofa Sofa - which is over 20 years old - "recovered" this actually means it was completely refurbished - its like new and so comfortable I have difficulty leaving it! My experience of Delcor has been very positive on both occasions - they even managed to find my original order - now that's impressive. Everyone I dealt with was helpful throughout the process and they kept me informed as promised.”

Helpful Report

Posted 10 years ago

Dear Ms Wimbledon Thank you for your most glowing review and I'm sure Colin at Kings Road will be thrilled for the personal mention. It is reassuring to hear that the workmanship of the various departments involved in the refurbishment of your treasured Delcor sofa has resulted in you being reluctant at times to leave its revitalised comfort. Praise indeed. Trusting you enjoy many more years of comfort with your Delcor REupholstered sofa and thank you again for your most positive feedback in your review. Kind regards Rick Petini, Managing Director

Posted 10 years ago

“Product and service as good as ever. Delivery as promised.”

Helpful Report

Posted 10 years ago

Dear Mr & Mrs Valance Thank you very much for your positive feedback which is very much appreciated, regarding our product and our service. Trusting you enjoy many years of comfort with your Delcor upholstered furniture. Thank you again and kind regards Rick Petini, Managing Director

Posted 10 years ago

“What can I say - from the moment I went into the London store I was treated so well as a customer. My husband and I had spent 3 months going to all the normal stores around the local areas and were desperate to have a sofa with a firm back. I received lots of help and advice from Colin the Manager and then subsequently his boss who came down for the sales. We are both retired and they were so helpful in advising us what to purchase. For me choosing the colour was hard as our room is very dark and Colin was excellent at helping me. When my sofa arrived it was perfect and all my qualms disappeared. Thank you so much and I am recommending Delcor to all my friends.”

Helpful Report

Posted 10 years ago

Dear Mr & Mrs Newman I remember meeting you in Store when I was in London and I'm delighted our joint effort has resulted in furniture which lives up to your expectations. I thank you for your very positive and informative review and trust you will enjoy many years of comfort with your Delcor upholstered furniture. Thanks again and Kind regards Rick Petini, Managing Director

Posted 10 years ago

Helpful Report

Posted 10 years ago

Dear Mr & Mrs Newman Thank you so very much for your glowing review particularly where Colin and I both get a mention. Colin and I both remember how worried you were about fabrics, colours and models and we're so pleased that after working together over the weeks the bespoke sofa we designed after a team effort, is now sitting proudly in place in your home. Again I thank you for your most informative review and trust you enjoy many years of comfort with your Delcor bespoke upholstered sofa. Kind regards Rick Petini Managing Director

Posted 10 years ago

“Great customer service.”

Helpful Report

Posted 10 years ago

Dear Mr & Mrs Lake Thank you for your comment on the Customer Service you experienced whilst selecting you Delcor upholstered furniture. I thank you for your kind words and trust you will enjoy many years of comfort. Kind regards Rick Petini Managing Director

Posted 10 years ago

“We purchased a sofa from Delcor in 1987, have purchased from another manufacturer in the meantime but knew that we had to return to Delcor - you can tell the difference! Wonderful personal service, advice and attention to detail, the end result is a quality piece of furniture and just perfect for its setting. I have already recommended to friends. Thank you!”

Helpful Report

Posted 10 years ago

Dear Mr & Mrs Woodhead Thank you so much for your very positive feedback on the personal service you experienced whilst selecting your Delcor upholstered furniture. It is most rewarding to hear you are a returning 'Delcorian' and that you are again thrilled with the end result, so much so that you have already recommend us to you r friends. I thank you again for sharing your experience in this review and trust you will enjoy many happy years of comfort with your Delcor upholstered furniture. Kind regards Rick Petini Managing Director.

Posted 10 years ago

“I must say that the customer service that I received from beginning to end has been excellent. All have been very accommodating, finding solutions to my problems and nothing was too much concerning this order. A special credit to Andrew Morgan and Claire Thompson for their constant communication and patience. An excellent experience smooth and efficient.”

Helpful Report

Posted 10 years ago

Dear Mr Boussely Thank you so much for your very informative, positive, and kind review. I am pleased to learn your Delcor experience has been an extremely happy one with special mentions for Andrew and Claire for their endeavours to offer solutions and alternatives and keep you informed all the way. Your most positive feedback is much appreciated and I trust you will enjoy many years of comfort with your Delcor upholstered furniture. Thank you and kind regards Rick Petini Managing Director

Posted 10 years ago

“Absolute wonderful piece of furniture. Slight hiccup with the supply of the leather at the beginning, but well pleased with the service recieved as we were informed all the way. Friendly and helpful showroom and delivery staff (11out of 10 for the delivery guys). Will seriously look in again when my suite needs changing. Many thanks to all at Delcor.”

Helpful Report

Posted 10 years ago

Dear Mr & Mrs Campbell Thank you for your most positive and informative review despite as you mention, the slight hiccup experienced. Sometime things do not always go to plan and if we anticipate any problems or possible delays we do try to inform Customers as soon as we ourselves know and then update when possible, as we go along. Your score of 11 out of 10 for the Delivery Team was much appreciated by them, I am sure you can imaging how this boosts their moral. Thank you again most sincerely for your feedback and I trust you will enjoy many years of comfort with your Delcor upholstered furniture. Thank you and kind regards Rick Petini Managing Director

Posted 10 years ago

“Great designs. Excellent finish. Wonderful service. Helpful, friendly team. We have two Delcor sofas and two chairs and we have been very pleased with every item.”

Helpful Report

Posted 10 years ago

Dear Mr & Mrs Pidcock Thank you for taking time to complete your most positive review. It is most pleasing to learn of your satisfaction with not only the design and quality of finish of your Delcor upholstered sofa and chairs but also with the level of service you experienced throughout. Thank you again for your most positive feedback and I trust you will enjoy many years of comfort with your Delcor upholstered furniture. Thank you and kind regards Rick Petini Managing Director

Posted 10 years ago

“The original sofa, bought in 1991, had lasted well and the refurbished sofa looks and feels just like new. We hope to get another 25 years out of it. A quality product at a reasonable price.”

Helpful Report

Posted 10 years ago

Dear Mr & Mrs Ramsey Thank you for taking time to submit your extremely positive review. I am pleased to hear we have managed to fulfill your expectations in the quality of your refurbished sofa and as you say, here's to another 25 years of comfort. Thank you and kind regards Rick Petini Managing Director

Posted 10 years ago

“We have recently purchased a sofa and 2 chairs from Delcor . Our first experience of excellent service was from Karen at your Altrincham shop. She was kind and helpful throughout. Nothing was too much trouble for her and we had total confidence in buying from Delcor with her advice and experience. It feels an expectation these days for something to go wrong and with an expensive purchase like this we were prepared for some anxiety along the way!! Not so!!! ...... everything went SO smoothly from the beginning!! Our delivery guys Brian and Gavin worked tremendously hard! After a long drive they were pleasant and courteous and treated our furniture with the utmost respect!.......so a big thank you to them for doing what is really the icing on the cake! With kind regards to everyone at your company. Linda and Barry Skirrow Sale Cheshire”

Helpful Report

Posted 10 years ago

Dear Mr & Mrs Skirrow Thank you so much for our most positive feedback, it is very much appreciated. It is always most uplifting when members of staff are personally named and praised by Customers for the high level of service they have provided, I am sure you can imagine how this boosts moral in all departments from the Sales Consultants through to the Delivery Team. Again I thank you for your extremely informative review and trust you enjoy many years of comfort with your Delcor upholstered furniture. Thank you and kind regards Rick Petini Managing Director

Posted 10 years ago

“Delighted with what is my second Delcor sofa purchase. As always a please to purchase with Delcor. From the showroom, customer service, the factory and the delivery / installation guys a delight - why isn't everything like Delcor? Thanks guys, you exceeded my expectations again. Kevin”

Helpful Report

Posted 10 years ago

Thank you so much for your extremely kind review advising your satisfaction with both the level of service you experienced and the quality of our furniture. I trust you will enjoy many years of comfort with your second purchase of a Delcor sofa and I look forward to seeing you should you require a third. Thank you for your most positive feedback, much appreciated. Kind regards Rick Petini Managing Director

Posted 10 years ago

Delcor is rated 5.0 based on 822 reviews