DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.75

4.8 Rating 3,814 Reviews

94 %

of reviewers recommend DCTUK

4.8

Based on 3,814 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great helpful advice & overall price 👍”

Helpful Report

Posted 1 year ago

“Great service - placed an order about 3pm - had a dispatch notification 30 mins later and the product arrived the next morning. Well priced and great service”

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Posted 1 year ago

“Lovely helpful service. Great communication. Thank you”

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Posted 1 year ago

“Great price and very fast delivery, used twice now and will use again”

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Posted 1 year ago

“Easy to order, excellent communication from sales to dispatch, will be using again”

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Posted 1 year ago

“Excellent customer service and speedy delivery”

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Posted 1 year ago

“Great product (so pleased I could buy something made in the UK!) and excellent customer service. I often find that shopping online can be impersonal and it can be hard to choose what to buy if there's nobody to talk to, but I'm very happy with the great service I have received from DCTUK. Beth was very helpful and gave me good advice when I was choosing the tiles, and she arranged for some free samples to be sent out to me (these also arrived very quickly). You followed up my phone call when I rang out-of-hours, so I feel I have had a good shopping experience.”

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Posted 1 year ago

“Very easy to deal with, really keen to make sure deliveries arrive and products are right”

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Posted 1 year ago

“Brilliant service thanks guys”

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Posted 1 year ago

“Excellent company with quality products. I have purchased from them for more than 10 years and their communication is first class.”

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Posted 1 year ago

Thank you Alex for your review and your continued business. We really appreciate it. 👍

Posted 1 year ago

“Good product, great communication, fast delivery!”

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Posted 1 year ago

“We have used DCTUK a few times now, every time we have renovation work carried out and require new flooring. Their customer service is second to none. We had some questions recently about fitting LVT to our summerhouse, we used their Live Chat and they were so helpful and informative this information saved us time and money and allowed for our builder to continue laying the floor with no delays. Their price is fair and delivery is so fast!”

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Posted 1 year ago

“Great Products & Customer Service . Really quick delivery”

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Posted 1 year ago

“Samples arrived in good time. Good quality product for my needs. Have however decided to use something else”

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Posted 1 year ago

“Fantastic communications and service all round! Next day delivery, great quality carpet tiles, highly recommend!!”

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Posted 1 year ago

“Lewis has been really helpful in giving advice and sending samples. Very efficient, highly recommend.”

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Posted 1 year ago

“Easy to order and sample service very helpful. Delivery was very prompt. Definitely recommend.”

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Posted 1 year ago

“CHECKED IN WITH US AT EVERY STAGE OF THE PROCESS AND ALL DELIVERED IN LESS THAN 24 HOURS - MY CUSTOMER WAS VERY HAPPY.”

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Posted 1 year ago

“Great service from DCT as always, much appreciated!”

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Posted 1 year ago

“Fantastic service and communication - Would highly recoommend”

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Posted 1 year ago

DCTUK is rated 4.8 based on 3,814 reviews