DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.74

4.7 Rating 3,659 Reviews

94 %

of reviewers recommend DCTUK

4.7

Based on 3,659 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our urgent order was fulfilled and delivered on time . Great service and good communication from the sales team & dispatch department.”

Helpful Report

Posted 9 months ago

“Brilliant customer service and experience. Tiles ordered and delivered in a timely fashion. Great updates from the team throughout the process. Special shout out to Christopher in the Dispatch Team for his excellent Customer Service.”

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Posted 9 months ago

“Great customer service & communication throughout the whole order & delivery process. Extremely happy with my delivery. High quality carpet tiles and very fast delivery. Highly recommend and will definitely be using DCT again.”

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Posted 9 months ago

“Great communication and fast delivery. Thanks very much”

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Posted 9 months ago

“Perfect as usual. Communication from the sales team is great, the after sales service also great. Delivered when they said it would be. Couldn't ask for more. Used them many times, and will continue to do so in the future!”

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Posted 9 months ago

“Quick accurate advice on colour matching existing tiles. Great customer service. Quick delivery. Couldn't ask for more.”

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Posted 10 months ago

“Order arrived with no faults and received the following day! Had a few conversations with the dispatch team and fitting team and both were extremely lovely and kind. Would recommend to anyone.”

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Posted 10 months ago

“Great choice of products. Good price. Swift delivery. Very pleased with the quality of the carpet tiles. All round excellent experience.”

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Posted 10 months ago

“Danny and his team of fitters have provided us with a great service. Covering over 4500m2 of flooring over 5 weeks I was in contact with Danny most days being updated on progress and dealing with my last minute changes and requests. Great company to work with all over with special mentions to Lewis and Craig.”

Helpful Report

Posted 10 months ago

“Hi, found these guys online liked the look of the product & price just wasn't 100% sure what would be suitable for our needs. As it fairly local decided to pop in out of the blue. Could do with a "DCTUK" sign outside as we passed it twice, anyway found you. From walking through the door & saying we were there to buy carpet tile, just not sure which one's. Micheal was onto our needs, took us through to the W/H area showed us a wall of sample, picking out several that would suit our needs, we picked one, back to the office, Micheal processed the order, including giving us advice on the type of glue to secure them in place (which never actually goes off), all paid for, so simple, then we were taken to Craig. This W/H guy is brilliant, so knowledgeable, informative, helpful, strong (boxes of carpet tiles & all the other products they sell associated are not lite), we are DIY'ers, Craig explaing in his opinion, how to lay, cut & fix (including shaking the glue can to get the best glue distribution), went on to show other whole tile example's & other products they carry & he loaded our purchase into our car. Excellent so simple from start to finish, that's the initial web site browsing to driving of with a boot full of carpet tile, glue & a head full of really useful advice, all at the right price for us.”

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Posted 10 months ago

“Excellent service - order placed on a Sunday evening, dispatched Monday and received Tuesday. Even had a follow up mail to check I'd received everything OK.”

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Posted 10 months ago

“From requesting samples to placing our order and then delivery and installation at our Scout HQ. We could not have received better sales and service. Everyone was so helpful and most importantly the carpet tiles are great value for money and look fantastic. Thank you.”

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Posted 10 months ago

“Excellent website which is great fun. Our samples arrived in two days and our order within 24 hours. Exactly the carpet tiles we wanted which we found nowhere else. We couldn't be better pleased.”

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Posted 10 months ago

“I've dealt with DCTUK three times and never been disappointed with the product or the service. They were delivered the next day which means I can plan my project with confidence ie if my day off is Friday I can order them on Thursday knowing they'll arrive when needed”

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Posted 10 months ago

“Great service Friendly honest not trying to oversell. Good prices - was able to do an easy return and refund due to over order before products shipped. Re the product purchased Deciede to spoil my self Heuga 725 - Elephant. super quality incredible”

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Posted 10 months ago

“Dealt with Ross at DCTUK. Initial enquiry through to delivery was seamless. Fantastic service throughout & would highly recommend.”

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Posted 10 months ago

“Brilliant product and unbelievably quick delivery. Information flow on my order progress was exceptional and very welcome. Very happy customer”

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Posted 10 months ago

“all very good service and after comtact”

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Posted 11 months ago

“Top notch service, even though I only had a small order for a garden office”

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Posted 11 months ago

“easy to order, good delivery time, great tiles”

Helpful Report

Posted 11 months ago

DCTUK is rated 4.7 based on 3,659 reviews

Frequently Asked Questions

How Does DCTUK Deliver?

They normally delivery by Courier.

Ho long does delivery take from order?

It normally takes 3-5 days but can be as quick as the next day.