DCTUK Reviews

Name: DCTUK
Address: 21 Brookfield Business Park, Muir Road, Liverpool, Liverpool
Rating: 4.75

4.8 Rating 3,930 Reviews

94 %

of reviewers recommend DCTUK

4.8

Based on 3,930 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About DCTUK:

Here at DCTUK, we can supply a huge range of carpet tiles, LVT and vinyl sheet to suit every commercial, office, contract and domestic need. Our carpet tiles all come from leading manufacturers such as Interface, Milliken, Forbo, EGE, Paragon, Modulyss, Desso and Heckmondwike, as well as our own exclusive range - Nouveau.

Visit Website

Phone:

0345 222 1544

Email:

sales@dctuk.com

Location:

21 Brookfield Business Park,
Muir Road,
Liverpool
Liverpool
L9 7AR

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Paul From Sunny Scotland

258

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service had a problem with 2 packs of flooring that had been delivered quick phone call and by lunch time next day 2 other packs delivered will definitely recommend”

Helpful Report

Posted 3 years ago

“Customer service was fantastic as soon as I put asked about a pack that was damaged in transit I was sent another the very next day.I would definitely recommend DCTUK as there prices were great,we saved over 20%compared to buying local (Scotland)and it was delivered to my door.”

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Posted 3 years ago

“I contacted Steven lines who has been brilliant. Helped me all the way”

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Posted 3 years ago

“From start to finish Ross and Lewis were brilliant very efficient , friendly delivered at super speed great guys working for you”

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Posted 3 years ago

“Very pleased with the efficient service. Couldn't believe how quickly they arrived. Really leased with the Cosy Toes carpet tiles.”

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Posted 3 years ago

“After comparing carpet tiles offered by numerous websites, I found DCTUK had a wide range of options, colours, patterns etc, available at very fair prices. I recently ordered 40 tiles for my kitchen floor - they arrived as promised in a couple of days by courier, and were all undamaged and fault-free. I also had a similar excellent experience of buying carpet tiles from DCTUK a few years ago.”

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Posted 3 years ago

“Can't recommend enough.Ross Smith went out of his way to make sure I got my order for my son's room”

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Posted 3 years ago

“Ordered Nouveau Home Comforts - Low Light & Sticky Stuff Tackifier Carpet Tile Spray Adhesive. Prompt delivery. Seem fair quality for the price. Only time will tell! Cut with Stanley knife & metal safety ruler, using reasonable force. Made sure arrow alignment consistent. Didnt use the glue, as tiles seemed to butt together well. https://www.youtube.com/watch?v=vAAHDYFpwW8”

Helpful Report

Posted 3 years ago

“We are not a company but ordered office-level carpet tiles as we needed hardwearing carpet for our hallway as we are in and out a lot with our very boisterous dog. Delivery was within 5 working days, very easy to fit, and they do the job wonderfully. We have just ordered the same tiles in the second colourway for our son's new man cave (shed) which again will be used a lot! And we are considering trying the home carpet tiles when we come to recarpet our bedroom as we are so impressed with the quality and excellent customer service. Thank you”

Helpful Report

Posted 3 years ago

“My 2nd order arrived today from DCTUK. We were so pleased with their service and the LG LVT flooring that we ordered again for a new property. Customer service is really helpful and delivery was really quick. Will definitely buy from them again and recommend to others.”

Helpful Report

Posted 3 years ago

“Great company, excellent comms, good aftercare and swift delivery. Much faster to use than many of the main carpet tile manufacturers.”

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Posted 3 years ago

“Great service & quick delivery, sales team very helpful. On phone & email .”

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Posted 3 years ago

“Steven in sales was excellent. Polite and professional with a bit of banter. Nothing was too much trouble. Ordered some tiles, said had in stock on system and even double checked for me. Said great confirmed we have them I will get it out on next day delivery.for you. Wow what service and a real asset to your company. Thanks again Steven”

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Posted 3 years ago

“Carpet tiles are a beautiful colour, just what we wanted. Far better than any we saw at DIY places. Ordered online, no fuss. Arrived quickly. Thanks.”

Helpful Report

Posted 3 years ago

“Samples arrived promptly, as did my order for carpet tiles. Would definitely buy from DCTUK again.”

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Posted 3 years ago

“I was really impressed with the response time via email, and the follow-up on my order was especially impressive.”

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Posted 3 years ago

“When contacting customer care there response was very fast”

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Posted 3 years ago

“I got 4 samples through post as promised. 2 had only part of pattern because samples are 9 inch squares so i chose a plain design to order next month when floor repair has been completed.”

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Posted 3 years ago

“Looking for flooring and came across website. Gave the company a try for samples. To which I will now be purchasing my flooring and future flooring. Range. Price. Ease of service. What’s not to like.”

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Posted 3 years ago

“Although I have not yet purchased from DCTUK, I am impressed by their high standards already. Samples were sent out instantly, and Vanessa has taken a personal interest in my requirements, which is delightful in these days of uncaring staff. The range of products is outstanding and I am confident of being able to find exactly what I need. My only problem is an unreasonable delay in getting access to my new property, which should have been ready in June and is now deferred to the end of August. However, I will definitely be considering DCTUK first as the supplier of my carpet tile requirements. Thank you !!”

Helpful Report

Posted 3 years ago

DCTUK is rated 4.8 based on 3,930 reviews