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Dannell's Limited Reviews

4.8 Rating 2,552 Reviews
96 %
of reviewers recommend Dannell's Limited
4.8
Based on 2,552 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Dannell\'s Limited Reviews
Visit Website

Phone:

01992 700311

Email:

info@dannells.com

Location:

Unit 13, Abbey Mead Industrial ParkBrooker Road
Waltham Abbey
EN9 1HU

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Good choice, fast delivery.
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Posted 6 years ago
Quality products, good innovation with new products. Slow to dispatch orders generally.
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Posted 6 years ago
Bought lamp making supplies from the company. Reliable company with good stock, easy transaction and delivery. Would highly recommend.
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Posted 6 years ago
Great device and advice.
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Posted 6 years ago
Brilliant service as always!
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Posted 6 years ago
I have used Dannells twice now. The first time my order went on smoothly and was delivered international over 7 days. However i was very dissappointed with my second order. When I placed and paid for the order i was under the impression that my order will be dispatched within a day or 2 but that did not happen. I followed up on the 3rd day only to be told that the items I had already paid for where out of stock. Firstly this is what I should have been told before I paid so that I could have ordered what is in stock. Secondly this has delayed my orders to my customers and the delivery to this day, 5 days later after paying has not yet dispatched. Now I am having to wait another 7 days plus to be able to get my package. If this had been communicated to me earlier I would have amended my order accordingly and not have my customers inconvenienced. Am am still waiting to see if my order will actually dispatch and hoping it will arrive sooner. The customer service I have received has been good but I am just disappointed that I was not told earlier that the items were out of stock
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Posted 6 years ago
I am sorry you have experienced a delay with your second order. Please let me know what your order number is & I will chase this up personally for you. Once again I do apologise for the inconvenience this has caused you & your cusomters, this is not how we like to treat our customers
Posted 6 years ago
Excellent products and excellent service. The range of kits is great that I use for my own craft classes and I have found the instructions and videos on the website very clear to follow
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Posted 6 years ago
Friendly, easy to order website, quality products and fast delivery.
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Posted 6 years ago
Great service. Highly recommended
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Posted 6 years ago
Everyone at Dannells couldn't be more helpful, always respond to queries quickly. Only issue is the courier service having said that, it is out of Dannells control, however Dannells do all they can to resolve the delivery problems.
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Posted 6 years ago
Great service provided. Answer any queries quickly. Dispatch and delivery service reliable.
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Posted 6 years ago
Prompt delivery, diffusers excellent.
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Posted 6 years ago
Brilliant service thank you. Orders arrive promptly and very well packed. A quality product with good instructions. I enjoyed making lampshades with your kits. I will definitely be ordering again.
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Posted 6 years ago
I had a problem with my order as the rings were out of stock. Diane, who somehow always manages to answer the phone, no horrendous music , no waiting or buttons to press etc , just a lovely helpful person on the phone ! My problems were dealt with immediately, this is a fantastic company , I have been using them regularly for the last three years. There service is consistent and I wouldn’t look anywhere else for these products. Highly recommend.
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Posted 6 years ago
Excellent service, excellent product.
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Posted 6 years ago
Good products, prompt delivery, thank you
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Posted 6 years ago
Always brilliant service and quick delivery. Amazing choice of products, whether you're looking for a small project right up to starting your own business.
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Posted 6 years ago
I'm a lampshade maker and Dannell's provides high quality products with great delivery and communication. Whenever I call the staff are super friendly, helpful and efficient. I highly recommend Dannell's.
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Posted 6 years ago
Ruben hs been extremely helpful helping me with ll my queries on the phone!
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Posted 6 years ago
A great selection of items to help you make your own lampshades and good advice online.
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Posted 6 years ago
Dannell's Limited is rated 4.8 based on 2,552 reviews