Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,053 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,053 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent fast service with no hassle.”

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Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 3 years ago

“I bought a pair of split dole jazz shoes for my daughter, unfortunately she wanted the full sole! I ordered a new pair (which came within a week and she loved!) and returned the wrong pair really easily. Thank you Dance Direct for making this process so easy.”

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Posted 3 years ago

Thank you for the review and your kind words. I will pass these on to the team

Posted 3 years ago

“Perfect products, if only I could have better information on the taxes I'll have to pay on delivery!”

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Posted 3 years ago

Thank you for the review, Unfortunately the taxes are outside of our control.

Posted 3 years ago

“Very good customer service - helpfully and quickly cancelled and refunded an incorrect order I had made. Corrected order came quickly and on time and great quality product. Would definitely use again!”

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Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 3 years ago

“Good service, quick delivery.”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our service.

Posted 3 years ago

“The website is easy to use and the search engine works well. They have a wide range of brands and items for different ages and styles.”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 3 years ago

“Excellent service. Good prices and speedy delivery Website easy to use when ordering. Not yet worn the product, bought for an event next month. Thanks Dance Direct, would recommend to others.”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the website and our service.

Posted 3 years ago

“Products were just as pictured and arrived swiftly - very happy and will no doubt be back.”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 3 years ago

“The order came in time and each of the items ordered have been good quality and look amazing on stage.”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 3 years ago

“Delighted with tap shoes for my daughter. Great value for money - great quality. Fast delivery - overall - excellent service.”

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Posted 3 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase and our service.

Posted 3 years ago

“Items ordered came as expected, excellent quality, good communication throughout. Daughter very happy with my purchase.”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the speed of delivery.

Posted 3 years ago

“Excellent service Easy to access products on site”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 3 years ago

“Always a pleasure.. postage and returns easy, helpful and quick!! All items absolutely lovely too!!”

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Posted 3 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 3 years ago

“Lovely quality and fit.. Arrived on time will definitely be ordering again 😃”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality and fit of your goods.

Posted 3 years ago

“Good website. Clear description of items, never had an issue with sizes. Delivery always prompt”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 3 years ago

“Happy with the product we received.”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods.

Posted 3 years ago

“Very quick delivery, very pleased with the outfit”

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Posted 3 years ago

“Quick delivery, good customer service”

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Posted 3 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 3 years ago

“Great leotards, really good quality, affordable price. I love the cotton ones. They feel really thick and supportively. The sizes come up very small as apparently all dancers are meant to be miniature so be generous with yourself and size up.”

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Posted 3 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit.

Posted 3 years ago

“Very quick service - happy to help with a return and send a bigger size. Thank you. Will buy from you again.”

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Posted 3 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 3 years ago

Dance Direct is rated 4.7 based on 8,053 reviews