Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,092 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Products ok but bought through cash back app and dance direct do not acknowledge emails From cashback company so you don't get your cashback. Been waiting months!”

Helpful Report

Posted 2 years ago

Someone from the Customer Service department is looking into this for you.

Posted 2 years ago

“My order arrived promptly and the leotard was as described! I order 2 different sizes and the additional item was easy to return using a Royal Mail label generated by Dance Direct- I will definitely be ordering from Dance Direct again! Thankyou.”

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Posted 2 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 2 years ago

“Great service and great delivery. I was very impressed with my mystery bag!”

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Posted 2 years ago

Thank you for your review. It is good to hear that you are happy with our service and your mystery bag. I will pass your comments on to the team.

Posted 2 years ago

“Bought my daughter’s first show costume. Great quality, arrived on time Would recommend!”

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Posted 2 years ago

Thank you for the review and the recommendation. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 2 years ago

“Dance direct always has the best quality of dance wear and they always arrive in time”

Helpful Report

Posted 2 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 2 years ago

“Great service. Lovely outfits - good quality and value for money.”

Helpful Report

Posted 2 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 2 years ago

“Very good quality product and fast delivery.”

Helpful Report

Posted 2 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the quality of your purchase.

Posted 2 years ago

“Love the products I ordered. Great quality, fast delivery, completely satisfied with everything.”

Helpful Report

Posted 2 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 2 years ago

“Ordered a mystery bag which came with an item that was the wrong size. A replacement was sent straight away. Great communication”

Helpful Report

Posted 2 years ago

Thank you for your review. It is good to hear that you are happy with the way we dealt with your problem and I will pass your comments on to the team.

Posted 2 years ago

“Excellent prices and very fast on delivery”

Helpful Report

Posted 2 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the value of your purchase.

Posted 2 years ago

“Lovely range of dance wear & super speedy delivery just in time for the show! Thanks so much”

Helpful Report

Posted 2 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and speed of delivery. We always try to give the best value for money and pride ourselves on our product selection.

Posted 2 years ago

“Paid for delivery the next day but the order arrived 3 days later”

Helpful Report

Posted 2 years ago

I am sorry you did not receive the order the next day. It was despatched on the Friday but Fedex do not deliver on a Saturday unless a premium charge is paid. They delivered it on the next available working day which was the Monday.

Posted 2 years ago

“Great Quality at a great price with super fast delivery! Super pleased!”

Helpful Report

Posted 2 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the speed of delivery. We always try to give the best value for money and pride ourselves on our product selection.

Posted 2 years ago

“Good products delivered promptly and very helpful staff. Will definitely order again.”

Helpful Report

Posted 2 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 2 years ago

“A pleasure to order from. No hassles and very quick delivery. Will definitely be using Dance Direct again.”

Helpful Report

Posted 2 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our service.

Posted 2 years ago

“Very impressed with how fast the delivery was. I purchased the mystery bag and was delighted with the items!”

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Posted 2 years ago

Thank you for the review. We love to hear that we have exceeded expectations.

Posted 2 years ago

“I ordered this dress for next day delivery it arrived on time. Will definitely use again !!”

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Posted 2 years ago

Thank you for the review. We love to hear that we have exceeded expectations.

Posted 2 years ago

“Great value & perfect for any dance needs”

Helpful Report

Posted 2 years ago

Thank you for the review. We always try to give the best value for money and pride ourselves on our product selection.

Posted 2 years ago

“Lovely fast delivery. Good quality dance products!”

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Posted 2 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 2 years ago

“My daughter absolutely loved her bloch warm up boots. Super fast delivery and by far the cheapest I've dmfound these boots anyway would definitely recommend”

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Posted 2 years ago

Thank you for the review. We love to hear that we have exceeded expectations.

Posted 2 years ago

Dance Direct is rated 4.7 based on 8,092 reviews