Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,092 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good and quick service. I ordered wrong size for my daughter and return/replacement process is very simple and effective. Keep with good work :-). Happy Customer”

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Posted 4 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 4 years ago

“Quick delivery, sizes true to website.”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“Great range of product, great prices, fast delivery and no quibble free returns! Can’t ask for more than that!”

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Posted 4 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 4 years ago

“Everything I've bought from this store so far was affordable and yet, exceeded in quality and comfort. I'm not a dancer but I use dance bras, tights, leggings etc. for every day wear, as well as gym, running and skating.”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection even for non dancers!

Posted 4 years ago

“Really fast delivery and items are amazing. Great Value for money. Will Be recommending to dance friends.”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“Easy website good competitive prices. Quick easy pleasant transaction.”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 4 years ago

“Dealing with dance direct has been easy and efficient. Would recommend. I bought some jazz shoes which are really good value for money and are of high quality, comfortable and smart. Everything from ordering on line to delivery ran smoothly.”

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Posted 4 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 4 years ago

“Always great prices and reliable delivery”

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Posted 4 years ago

It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 4 years ago

“First time ordering great communication fast delivery very efficient will definitely be ordering from here again”

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Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 4 years ago

“Enormous selection, all that you could need for dance classes, shows and exams. Quick delivery.”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the speed of delivery. We always try to give the best value for money and pride ourselves on our product selection.

Posted 4 years ago

“Easy ordering procedure and very prompt delivery of goods.”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“I'm a plus size dancer and Teacher of Ballet.i struggle with options for items in my size. I have found the plus size capezio tights amazing,but they're never in stock”

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Posted 4 years ago

Thank you for the review. We try to keep our stock levels high but are sometimes at the mercy of our suppliers. We are working hard to address these issues.

Posted 4 years ago

“Delivery was on or before the scheduled date. Price was reasonable and quality products”

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Posted 4 years ago

Thank you for the review. We love to hear that we have exceeded expectations.

Posted 4 years ago

“Jazz shoes posted through door via royal mail. 1st time of buying these. Very straight forward but shoes seem a little tight. Had i gone in shop i would have gone next size up.”

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Posted 4 years ago

I am sorry that the jazz shoes were a little tight. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit.

Posted 4 years ago

“Fabulous service and really good quality product! I highly recommend !”

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Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service and the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 4 years ago

“Excellent products and speedy delivery! The items were just as described and advertised. Will definitely order again”

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Posted 4 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 4 years ago

“Waiting for a refund. 2 weeks is a bit long”

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Posted 4 years ago

I am sorry that there are delays in processing your returns as our returns warehouse is operating a strict covid-secure process. Returns are being processed in date order. Please allow us some time to work through them and you will receive an automated e-mail as soon as your return has been dealt with. If you requested a refund, then this will be processed as soon as possible.

Posted 4 years ago

“Always reliable and delivered in time. Trusty website”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 4 years ago

“Great quality products, fast delivery. Overall great service”

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Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 4 years ago

“Ordered this unitard for uni as my last one is a bit too tight and it is amazing i have lots more movement.”

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Posted 4 years ago

Thank you for the product review I will pass this on to the buying team. Your comments will be helpful to our other customers.

Posted 4 years ago

Dance Direct is rated 4.7 based on 8,092 reviews