Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,092 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time using them and excellent service”

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Posted 2 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 2 years ago

“Leotard clasp has broken in its 1st use. Have emailed regarding this and yet to receive a response!”

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Posted 2 years ago

I am sorry you have problems with the leotard. I have checked with Customer Services and they have responded to you with regards to sending a replacement.

Posted 2 years ago

“Great service”

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Posted 2 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 2 years ago

“Very fast delivery”

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Posted 2 years ago

Thank you for your review. It is good to hear your order arrived promptly

Posted 2 years ago

“Fabulous tap shoes unfortunaly too big for my daughter though so had to return”

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Posted 2 years ago

I am sorry that the tap shoes did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit.

Posted 2 years ago

“I ordered two ballet skirts for my daughter and the quality is just superb. They arrived so quickly too, they are super soft and just beautiful. I will be ordering again.”

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Posted 2 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 2 years ago

“Easy to use website and easy to navigate”

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Posted 2 years ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 2 years ago

“Great service, price and product”

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Posted 2 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 2 years ago

“Could do better on sizing, but overall a good dance supplier.”

Helpful Report

Posted 2 years ago

Thank you for the review. Manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit.

Posted 2 years ago

“Incredible quality items at great value prices.”

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Posted 2 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 2 years ago

“Excellent prompt service great value for money”

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Posted 2 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 2 years ago

“Great customer service and reasonably priced products.”

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Posted 2 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 2 years ago

“Good service although took a long time yo respond to an email query”

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Posted 2 years ago

Thank you for your review. It is good to hear that you are happy with our service even if it took a while to respond to your query. I hope it was resolved to your satisfaction.

Posted 2 years ago

“Highly recommend”

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Posted 2 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 2 years ago

“Speedy delivery of good quality dance attire.”

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Posted 2 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 2 years ago

“Won’t order again terrible customer service”

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Posted 2 years ago

I am sorry you are not happy with our service. If you would like to contact hello@dancedirect.com and outline your problem we will see what we can do to resolve it.

Posted 2 years ago

“Good range of products at competitive pricing”

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Posted 2 years ago

Thank you for the review. We always try to give the best value for money and pride ourselves on our product selection.

Posted 2 years ago

“Excellent product and fast delivery.”

Dance Direct 5 star review on 4th December 2023

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Posted 2 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 2 years ago

“Fabulous company to deal with.”

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Posted 2 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 2 years ago

“My order arrived in perfect condition. Quick and shipping was cheaper than lots of other stores.”

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Posted 2 years ago

Thank you for the review. We love to hear that we have exceeded expectations.

Posted 2 years ago

Dance Direct is rated 4.7 based on 8,092 reviews