Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,092 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality”

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Posted 2 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods.

Posted 2 years ago

“Such a great service from this amazing supplier of all sorts of dance wear and supplies”

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Posted 2 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 2 years ago

“I love dance direct because you get such good quality products at an affordable price! Whenever I need anything I know I can get it in a short time because dance direct also has such fast delivery. I love ordering from them”

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Posted 2 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the speed of delivery. We always try to give the best value for money and pride ourselves on our product selection.

Posted 2 years ago

“Amazing service and communication Fast delivery Thank you”

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Posted 2 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 2 years ago

“Sadly the ones I ordered were too small for my Grandaughter although I did look at your chart. It wasn’t very clear about sizing She loved the boots so I will try a larger size.”

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Posted 2 years ago

I am sorry that the boots did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit. Please feel free to return them. The section Returns on the Dance Direct website will tell you what to do.

Posted 2 years ago

“Quick delivery”

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Posted 2 years ago

Thank you for your review. It is good to hear your order arrived promptly

Posted 2 years ago

“Good range of items to choose from. Competitive prices. Quick delivery. No quibble returns.”

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Posted 2 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 2 years ago

“Great selection of products, easy-to-use website and fast delivery. Highly recommend.”

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Posted 2 years ago

Thank you for the review and recommendation. We are so pleased that you are happy with the website. We always try to give the best value for money and pride ourselves on our product selection.

Posted 2 years ago

“very attentive thanks! And, with apologies, I have to change the size. hope DD is as helpful there!”

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Posted 2 years ago

Thank you for your review. We always do our best to look after our customers so there should be no problems with the exchange.

Posted 2 years ago

“Very fast delivery excellent service”

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Posted 2 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our service.

Posted 2 years ago

“I'm really happy with the range and quality of dance clothing and shoes”

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Posted 2 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 2 years ago

“Fantastic customer service . Stunning dress for my little ballerina”

Dance Direct 5 star review on 29th December 2023

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Posted 2 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team. What a lovely picture!

Posted 2 years ago

“A great price for the warm up boots which I bought for my daughters for Christmas. They were dispatched and arrived in good time. Really pleased with my buying experience.”

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Posted 2 years ago

Thank you for your review. It is good to know you liked the warm up boots.

Posted 2 years ago

“Quality products promptly delivered.”

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Posted 2 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the quality of your purchase.

Posted 2 years ago

“Great service. Items arrived quickly and we’ll packaged.”

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Posted 2 years ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 2 years ago

“The product arrived as promised, with a lovely surprise free gift. Thank you Dance Direct”

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Posted 2 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 2 years ago

“I am unhappy with the boots i ordered as thry were meant to be a large adults and they are tiny, not even a kids size”

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Posted 2 years ago

Hi Tara, I am sorry you are unhappy with your purchase. One of our customer service team will be in touch with you to resolve the issue.

Posted 2 years ago

“Costume carrier ordered for my granddaughter. Excellent good quality item. Quick delivery.”

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Posted 2 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 2 years ago

“Very good material and quick delivery and well informed at each step of purchase”

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Posted 2 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 2 years ago

“This has been my second purchase from Dance Direct and just like the first, their service was excellent. I bought Basilica's vegan split sole ballet shoes on both occasions. My first pair I bought in late December 2020 and they were dispatched immediately and I received them one day later, although I just chose standard delivery by royal mail. The shoes were so beautiful but I ordered my street shoe size (4.5) and I could barely get my foot in them. Due to just practicing ballet at home (pandemic nastiness) I was in no rush to return them and put them aside until January, but then I completely forgot about them, and it wasn't until April 2021 that I contacted Dance Direct by telephone, and the lovely lady with whom I spoke was kind enough to accept a return in exchange for a larger size, even though the returns window had long closed. I was so impressed and just as with my initial order, my shoes were sent out immediately and arrived one day later. What fantastic service. This time around (late December 2023) I ordered black Basilica vegan split sole shoes and honestly, they are probably the most beautiful shoes I have ever owned. I feel like a principal dancer every time I look at my feet whilst wearing them. I don't dance like one but, hey- you know how wearing lovely, comfortable clothes massively enhances one's enjoyment of every occasion they are called into service for? That's my experience with these shoes. I love them. Again, next day delivery and I also got a bargainous 50 per cent off. I'm going for shorts and legwarmers next, whereas usually I first turn to Amazon for practically everything, not this time. its Dance Direct for me, in all matters ballet wear.”

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Posted 2 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here. It is so good to hear you enjoy wearing your new shoes and I hope you keep on dancing like a Prima Ballerina!

Posted 2 years ago

Dance Direct is rated 4.7 based on 8,092 reviews