Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,092 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and efficient service and delivery Products just what we needed for our show.”

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Posted 2 years ago

Thank you for your review. It is good to hear that you are happy with our service and speed of delivery as we always do our best to look after our customers.

Posted 2 years ago

“Great service and order arrived in good time. Ballet shoes and tap shoes are good quality and fit well.”

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Posted 2 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 2 years ago

“Wonderful service”

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Posted 2 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 2 years ago

“Very good quality items. Tap shoes are small fitting so returned for a bigger size. Happy with purchase.”

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Posted 2 years ago

I am sorry that the tap shoes did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit. Thank you for the lovely comments about how we dealt with your query.

Posted 2 years ago

“Ordered costume for my granddaughter. It arrived beautifully packaged. The fit was perfect and the dress was everything she wanted and more. Thank you”

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Posted 2 years ago

Thank you for the review. We love to hear that we have exceeded expectations.

Posted 2 years ago

“Very efficient and helpful”

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Posted 2 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 2 years ago

“Ordering from Dance Direct was really straightforward and my shoes arrived earlier than expected. I’m extremely pleased with their service and would highly recommend.”

Dance Direct 5 star review on 12th March 2024

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Posted 2 years ago

Thank you for the review. We love to hear that we have exceeded expectations. We hope you have many happy hours tapping away!

Posted 2 years ago

“Fast and efficient”

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Posted 2 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 2 years ago

“Fantastic customer service which is a weight in gold to busy dance school owners. A great range of products and an easy, hassle free exchange service, which is an amazing asset at showtime .”

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Posted 2 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 2 years ago

“Great service, product arrived as expected, very satisfied”

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Posted 2 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 2 years ago

“Great choice and very quick delivery times compared to similar sites. Costumes are also reasonably priced.”

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Posted 2 years ago

Thank you for the review. We are so pleased that you are happy with the speed of delivery. We always try to give the best value for money and pride ourselves on our product selection.

Posted 2 years ago

“A great site. Good discounts and easy to find what you need”

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Posted 2 years ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 2 years ago

“Website easy to use and order. Shoes arrived on time as expected and happy with quality of the product.”

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Posted 2 years ago

Thank you for the review. We are so pleased that you are happy with the website and the quality of your purchase.

Posted 2 years ago

“Good value and prompt deliveries”

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Posted 2 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 2 years ago

“Excellent and fast delivery”

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Posted 2 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 2 years ago

“Customer service excellent and great quality of shoe”

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Posted 2 years ago

Thank you for your review. It is good to hear that you are happy with our service and the quality of our goods.

Posted 2 years ago

“Quick delivery Happy with service Overall pleased”

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Posted 2 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our service,

Posted 2 years ago

“Easy to navigate web shop and quick delivery”

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Posted 2 years ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 2 years ago

“Very pleased with the ballet shoes. Daughter loves them. Good price too. Good communication regarding delivery.”

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Posted 2 years ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 2 years ago

“Quick professional service. Good quality of merchandise.”

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Posted 2 years ago

Thank you for your review. It is good to hear that you are happy with our service and the quality of our goods. I will pass your comments on to the team.

Posted 2 years ago

Dance Direct is rated 4.7 based on 8,092 reviews