Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,092 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered two new pairs of ballet shoes was kept informed of their journey to me and arrived quicker than I expected great service”

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Posted 11 months ago

Thank you for the review. We love to hear that we have exceeded expectations.

Posted 11 months ago

“Easy to order. Fast delivery.”

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Posted 11 months ago

Thank you for the review. We are so pleased that you are happy with the website and speed of delivery.

Posted 11 months ago

“Very good”

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Posted 11 months ago

Thank you for the 5 stars it makes our day when we see these.

Posted 11 months ago

“Not a first costume from Dance Direct and for sure not last! Costume, delivery - just perfect!”

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Posted 11 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase. We look forward to your next one!

Posted 11 months ago

“Very easy to navigate website, good communication on order and postage. Very efficient.”

Dance Direct 5 star review on 24th March 2025

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Posted 11 months ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them. What a lovely photo!

Posted 11 months ago

“Fast postage and ease of use!”

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Posted 11 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the ease of use.

Posted 11 months ago

“Very prompt service.”

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Posted 11 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 11 months ago

“Very quick and easy to place an order! Even for newcomers struggling with English)”

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Posted 11 months ago

Thank you for the review. We are so pleased that you are happy with the website. What a lovely photo!

Posted 11 months ago

“I love my biketards. Comfortable, flattering and great value. I would recommend them to any dancer. Also great for under costumes or just for training.”

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Posted 11 months ago

Thank you for your review. It is good to hear that you are happy with your biketards and I will pass your comments on to the team.

Posted 11 months ago

“Easy and fast!”

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Posted 11 months ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 11 months ago

“Very easy website to use excellent service n products very quick delivery”

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Posted 11 months ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 11 months ago

“Goods ordered were despatched really quickly and packaging was great”

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Posted 11 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 11 months ago

“Always reliable, good quality producs and quick deliveries.”

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Posted 11 months ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 11 months ago

“At last I found a tutu practice skirt for someone bigger than a tiny person! Accurate description and size guide and speedy delivery. Thank you Dance Direct for being more inclusive than many other suppliers.”

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Posted 11 months ago

Thank you for the review. We are so pleased that you are happy with your tutu skirt. We always try to give the best value for money and pride ourselves on our product selection in a range of sizes. Love the photo!

Posted 11 months ago

“Good service and price, however delivery took longer than expected so would need to order well in advance of when needed.”

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Posted 11 months ago

Thank you for your review. It is good to hear that you are happy with our service. On the website it does say "Please allow up to 72 hours (3 working days) between order placement and despatch of your order.". Once they are with the Delivery Service we no longer have any control over the delivery date and time. To ensure a speedier service, orders can be placed on a working day, before 3pm on a next business day delivery and they will be despatched on the same day.

Posted 11 months ago

“Dance costume was true to it's size. Baton is good quality.”

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Posted 11 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods.

Posted 11 months ago

“Dance direct delivers a quality service with excellent customer service when you need a little bit of extra advice. We always head to dance direct when we need new dance supplies.”

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Posted 11 months ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 11 months ago

“Fast and easy website to use. Excellent service!”

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Posted 11 months ago

Thank you for the review. We are so pleased that you are happy with the website and our service

Posted 11 months ago

“Quick dispatch of dance bag. Easy to use website and good updates on order.”

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Posted 11 months ago

Thank you for the review. We are so pleased that you are happy with the website and speed of delivery.

Posted 11 months ago

“Fantastic”

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Posted 11 months ago

Thank you for the 5 stars it makes our day when we see these.

Posted 11 months ago

Dance Direct is rated 4.7 based on 8,092 reviews