Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,021 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,021 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

Visit Website

Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 9th October 2025

361

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dance Direct is fantastic. My parcel arrived early which I was very pleased with. I bought a mystery bag annd was extremely joyed with it. The clothes are high quality and perfect for dance.”

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Posted 1 year ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 1 year ago

“Very fast delivery, great customer service helped with my issue within a day. Amazing quality will definitely recommend to other dance friends. Thank you so much”

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Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 year ago

“Still waiting on exchange as too small , no response to emails”

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Posted 1 year ago

The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit. A member of the team has been in touch with you to sort the exchange.

Posted 1 year ago

“Item arrived in good condition and when expected”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 1 year ago

“We loved the shirt! Delivery was fast and quality was amazing. Dancer loves how comfortable it is and we would never shop anywhere else again!”

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Posted 1 year ago

Thank you for the review. We love to hear that we have exceeded expectations. We look forward to your next order.

Posted 1 year ago

“Fast service and always have good brands stocked”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service as we pride ourselves on our product selection.

Posted 1 year ago

“Paid for next business day delivery but they failed to deliver on time. On speaking about it at y child’s dance school it seems that this wasn’t a surprise. I have raised this with Dance Direct only to have received an arrogant response. I am awaiting my extra delivery charges to be refunded.”

Helpful Report

Posted 1 year ago

I am sorry your parcel did not arrive on time. Someone from the customer service team will be in touch with you in relation to the Delivery charges.

Posted 1 year ago

“Always fantastic quality items at at a great price - my absolute go to site as a dance mum! Easy returns if needed - perfect!”

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Posted 1 year ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 1 year ago

“I have looked for these shoes for a long time and at last see and bought them. They are a perfect fit 41 or size 7.5 and made of leather. I feel they will be strong and last me a good few years with care and attention. A good buy .”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the fit and the quality of your shoes. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 year ago

“Fast and Speedy Dispatch and Delivery.”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly.

Posted 1 year ago

“Arrived quickly, the size was perfect and condition very good.”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“Fast delivery”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly.

Posted 1 year ago

“Very reliable and prompt good quality”

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Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 year ago

“Great service and a good selection of items available. I was very impressed with the fast delivery.”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service and speed of delivery as we always do our best to look after our customers.

Posted 1 year ago

“Good quality quick service good communication”

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Posted 1 year ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 year ago

“Great company. Quickly received my product. Great dance tights.”

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Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“Prompt delivery, very pleased with the product.”

Helpful Report

Posted 1 year ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 year ago

“Great service quick and reliable, and the item fits well.”

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Posted 1 year ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 1 year ago

“Easy to order, good website paid for next day delivery which was spot on;”

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Posted 1 year ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 1 year ago

“I can not review the item i brought as i haven’t received it. It is still with Fred x and has been for two weeks and they have now informed me that they are unable to deliver the item and has been returned to shipper. Absolutely ridiculous.”

Helpful Report

Posted 1 year ago

I am sorry you have not received the item. It looks as though delivery was tried on 3 consecutive days but there was no-one to receive it. Someone from the Customer Service team will be in touch with you.

Posted 1 year ago

Dance Direct is rated 4.7 based on 8,021 reviews