Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 8,092 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 8,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 28th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really impressed! Great stock, fast delivery & very easy return process! Will definitely use again and recommended to others.”

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Posted 4 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and that you will recommend us to others.

Posted 4 years ago

“First of all, the product I bought didn't match with my expectatons. "1st Position Chaussures de Jazz Holographiques Colour Silver / Size EU 38.5 - UK 6 - US 8 / Ref JSH-SLV-6" It's a cheap product and impossible to dance with. Then, as I ordered from France Dance Direct asked me to pay 6.90 € to ship the product (ok for this) however they forgot to talk to me about additional extra charges of 13€! That means that I paid around 20€ to be delivered! And it wasn't mentionned during all the order process. I tried to reach the customer support but they told me to pay to get the product or to pay to refuse it ! I totaly discourage to order by this plateform and company.”

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Posted 4 years ago

Bonjour, Nous sommes désolés que vous ne soyez pas satisfait(e) de votre commande. Vous pouvez retourner votre article sous un délais de 28 jours: https://www.dancedirect.fr/returns Les colis retournés depuis l'extérieur du Royaume-Uni doivent clairement porter sur la boîte la mention "Goods being returned to the UK". À partir du 1er janvier 2021, cela inclut également les pays de l'UE. Tous les frais de douane encourus par Dance Direct en raison d'un colis qui n'est pas clairement marqué seront répercutés sur le client et déduits de l'avoir correspondant. Nous fournissons des informations concernant les frais de douane sur notre page principale où vous pouvez aussi lire que "Des taxes & des frais de déboursement peuvent s'appliquer". Toutes les informations complètes ici: https://www.dancedirect.fr/info-ddfr-customers Au moment de passer la commande, une annonce ultérieure apparaît sur la gauche de l’écran: "Si votre adresse de livraison se trouve en dehors du Royaume-Uni, vous devrez peut-être payer des droits et taxes d'importation, qui sont prélevés une fois que l'envoi a atteint votre pays. À partir du 1er janvier 2021, ces droits et taxes s'appliquent également aux pays de l'UE. Vous êtes tenu de payer des frais supplémentaires pour le dédouanement ou les documents additionnels. Comme les politiques douanières varient considérablement d'un pays à l'autre, nous vous recommandons de contacter votre bureau de douane local pour obtenir de plus amples informations." Les frais sont établis par chaque Pays indépendamment et nous n'avons aucun contrôle sur ceux-ci. Les frais de Douane incluent la TVA aussi bien que des frais de déboursement et d'importation (ces derniers pour toute commande supérieure à 150€). Le transporteur ne procédera à la livraison tant que les frais douaniers demandés par l'Etat français ne seront pas acquittés.

Posted 4 years ago

“Easy to order, prompt delivery. Excellent service. I have used Dance Direct several times now and am now recommending it to my students.”

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Posted 4 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 4 years ago

“Good quality,fast delivery”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the quality of your purchase.

Posted 4 years ago

“Excellent choice great customer service and fast delivery”

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Posted 4 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 4 years ago

“Amazing products :)”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 4 years ago

“Great easy to use website. Quick delivery. Good communication”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the website and the quality of our customer service.

Posted 4 years ago

“Amazing service and fast delivery.”

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Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service and the speed of delivery.

Posted 4 years ago

“The leotard and shorts fit my daughter perfectly and the items arrived promptly! Very pleased”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 4 years ago

“Quality products, fast shipping and quick delivery! A great service, thank you!”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the speed of delivery.

Posted 4 years ago

“Quick service good quality product”

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Posted 4 years ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our service.

Posted 4 years ago

“Delivery was very prompt and well packaged. I've had to call the office about a return and the staff were incredibly helpful, would definitely recommend!”

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Posted 4 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 4 years ago

“Good quality. Easy contact. Quick delivery.”

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Posted 4 years ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 4 years ago

“So easy to use, and guide around the website, quick and fast delivery amazing Thank u”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 4 years ago

“Great service”

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Posted 4 years ago

Thank you for your review. It is good to hear that you are happy with our service.

Posted 4 years ago

“It’s great I love it”

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Posted 4 years ago

Thank you for your review. It is good to know you like Dance Direct.

Posted 4 years ago

“Easy to use website and great products xx”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the website and the quality of your purchase.

Posted 4 years ago

“I bought various items ranging from different dance style tights to a top and skirt from Dance Direct for an upcoming show for my daughters. All the items were dispatched together and arrived when they were expected. All the items were great and fit well. I would recommend.”

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Posted 4 years ago

Thank you for the lovely review. We hope your daughters enjoyed the show.

Posted 4 years ago

“I ordered some ballet wear for my daughter and was super happy with the choice and service and delivery ! . Would highly recommend and most definitely use again . Fab job 👍”

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Posted 4 years ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 4 years ago

“Bought for my 2 seven-year-old daughters' dancewear. Although they are only starting out, its important that the gear is comfortable, robust and looking good! And really good value in comparison.”

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Posted 4 years ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money.

Posted 4 years ago

Dance Direct is rated 4.7 based on 8,092 reviews