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Cymphony Reviews

4.7 Rating 485 Reviews
95 %
of reviewers recommend Cymphony
4.7
Based on 485 reviews
Customer Service
Communication Channels
Telephone, Email
Read Cymphony Reviews

About Cymphony:

At Cymphony, we blend empathetic, human-led communication with advanced technology to ensure every call, chat, and lead is handled in real time. Our UK-based team integrates seamlessly into your business, delivering 24/7 coverage and branded support that puts your customers first.

Visit Website

Phone:

0333 800 2828

Email:

enquiries@cymphony.co.uk

Location:

34-35 Berwick Street (202),
London
London
W1F 8RP

Anonymous
Anonymous  // 01/01/2019
“Great service, would use again.”
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Posted 7 years ago
Thank you Joe for your great review. Please do not hesitate to call if you need our help again. Kind Regards Alison
Posted 7 years ago
“Never had a problem receiving messages left and the end of day report is good.”
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Posted 7 years ago
Thank you for your review we are delighted that you are happy with the service. Kind Regards Alison
Posted 7 years ago
“Great service from Cymphony - always take clear messages and pass them on straight away”
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Posted 7 years ago
Thank you for your great review I will pass your feedback on to the Team. Kind Regards Alison
Posted 7 years ago
“Provide a second to none professional service, have excellent communication with their client's and take on board all requests submitted and deal with them in a timely manner”
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Posted 7 years ago
Thank you for leaving such a fantastic review Jacque. We love being able to support your business and it’s great to hear how well it works for you. Kind Regards Alison
Posted 7 years ago
“Very happy with service provided, can't fault it.”
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Posted 7 years ago
Thank you so much for your kind review, this is great to hear. Kind Regards Alison
Posted 7 years ago
“Reliable and affordable service. The friendly team are always available when I have a question or need to send an update.”
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Posted 7 years ago
Thank you, we aim to please and I am sure the team will be really happy with your kind words! Kind Regards Alison
Posted 7 years ago
“Happy with the overall service”
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Posted 7 years ago
Thank you so much for your great review George, it is greatly appreciated. Kind Regards Alison
Posted 7 years ago
“Cymphony handle all our calls with efficiency and a professional attitude”
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Posted 7 years ago
Thank you so much for this review Philip. We appreciate the feedback so much. Kind Regards Alison
Posted 7 years ago
“Cymphony provides an excellent service by way of taking all of my business calls, forwards the ones which are not cold calls meaning, I just deal with clients wanting our services which maximises our time. Emails received outlines the reason for call plus, I receive business close of play email report outlining all the calls that day.”
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Posted 7 years ago
This is an amazing review, thank you Paul for your kind words. Kind Regards Alison
Posted 7 years ago
“We have used Cymphony’s services for over five years and have always found them to be very reliable, consistent in their approach to answering calls, an excellent gatekeeper and polite at all times. Highly recommended.”
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Posted 7 years ago
Thank you so much for your very kind review, Anthony. We love working with you and look forward to our continued relationship. Kind Regards Alison
Posted 7 years ago
“Totally delighted with their service. Thanks for all your help. Mr Spring.”
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Posted 7 years ago
Thank you so much for your lovely feedback Govind. This is great to hear. Kind Regards Alison
Posted 7 years ago
“Very professional, clients do not know that they are not talking directly with the firm.”
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Posted 7 years ago
We are so happy to hear this wonderful feedback! We value your business and you kind words. Kind Regards Alison
Posted 7 years ago
“Very impressed with the service. Cymphony's staff are always professional and courteous. We have never had any complaints.”
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Posted 7 years ago
Thank you for your feedback, it's so nice to hear and I will let the Team know. Kind Regards Alison
Posted 7 years ago
“Consistently good service, mistakes are very, very rare. Efficient delivery of messages.”
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Posted 7 years ago
Thank you so much for your review we really do appreciate the feedback. Kind Regards Alison
Posted 7 years ago
“very good service”
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Posted 7 years ago
Thank you so much for your review David we really do appreciate the feedback. Kind Regards Alison
Posted 7 years ago
“Cynodony do a good job in reaping me in contact with my customers and would recommend there services Regards Scott Cosyhomes”
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Posted 7 years ago
Thank you for your review it is greatly appreciated Scott. Kind Regards Alison
Posted 7 years ago
“A very good, solid and reliable service. We have been a customer for 4 years.”
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Posted 7 years ago
Hi James, Thank you so much for this review. If you ever need anything, you know where we are. Kind Regards Alison
Posted 7 years ago
“At Chart Accountancy, we have worked with Cymphony and we have been very happy with the service, highly recommend them.”
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Posted 7 years ago
Thank you so much for your kind words, I will pass this on to the team! Kind Regards Alison
Posted 7 years ago
“Great front of house for small businesses like mine where we’re hardly ever in the office.”
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Posted 7 years ago
Thank you so much for your kind words David, I will pass this on to the team! Kind Regards Alison
Posted 7 years ago
“An excellent service - always reliable and seamless, with an unrivalled level of customer service; we would not hesitate to recommend Cymphony to anyone needing an answering service for their business.”
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Posted 7 years ago
Thank you for the great review Ritchie it is really appreciated. I will pass your comments on to the Team. Kind Regards Alison
Posted 7 years ago
Cymphony is rated 4.7 based on 485 reviews