Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,701 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,701 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

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“I am very pleased with it. Just what I wanted.”

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Posted 4 years ago

“Absolutely perfect and a unique and unusual gift. My son will love it”

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Posted 4 years ago

“Great site got my order when said I would and the quality is brilliant!!”

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Posted 4 years ago

“Fantastic item, will have no hesitation recommending you to family & friends.”

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Posted 4 years ago

“Got a personalised bauble and only received bottom half of photo”

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Posted 4 years ago

“fab site great bargains”

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Posted 4 years ago

“Very happy with the items I have received. My Daughter & Step-Son will be happy Christmas Day”

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Posted 4 years ago

“Bought for Christmas present, but excellent service.”

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Posted 4 years ago

“Great quality delivery time only complaint”

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Posted 4 years ago

“I've been waiting for my order for 2 months!!!!! Totally unacceptable”

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Posted 4 years ago

“Absolutely love our #waftykrankers flag. Brilliant quality and looks amazing”

Custom Gifts 5 star review on 13th November 2021

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Posted 4 years ago

“Excellent service, there was an issue with my order which was sorted out promptly and politely by Harrison at customer services and my order arrived a week later, it is great, bigger and better than I expected. Very happy and would recommend.”

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Posted 4 years ago

“I ordered this for my friend who has recently lost her Mam, she was absolutely over the moon with such a special gift and the quality was beautiful. Extremely fast delivery!”

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Posted 4 years ago

“Ordered a xl football flag. Absolutely amazing at an amazing price. First class service and exactly what I Ordered. Brilliant.”

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Posted 4 years ago

“My grandson really loved his Birthday present.”

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Posted 4 years ago

“Very disappointed with the quality of personalised goods received. Rocking horse is beautiful but 2 attempts to provide personalised rockers have been disappointing. First set the name was not visible. A replacement set arrived 3 weeks later and the name was partially rubbed off / scratched away on one rocker. Very disappointing for a pretty expensive Christmas present for my grandson.”

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Posted 4 years ago

“Love the idea of a personalised blanket. Blanket itself could do with being a better quality, not as soft and inviting as I thought it would be.”

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Posted 4 years ago

“Bought as a gift…the recipient was very pleased with the quality and contents!”

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Posted 4 years ago

“Cannot review as this is a present for my grandson which he has not received yet”

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Posted 4 years ago

“I ordered a fleece blanket and the quality is so lovely. I am really pleased with the product and service I received. I will definitely buy from this company again.”

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Posted 4 years ago

Custom Gifts is rated 4.3 based on 3,701 reviews