Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,698 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,698 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

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“First time using this company . Great service . Superfast delivery Would def recommend .”

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Posted 5 years ago

“Brilliant service will use it again”

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Posted 5 years ago

“Very pleased with Items ordered and speed of delivery So much so I have recommended to a friend”

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Posted 5 years ago

“Received in good time”

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Posted 5 years ago

“Got my screens there fine but still don't have my pull up sign”

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Posted 5 years ago

Hi Amanda Thanks for your honest feedback. Someone will be in touch directly to try to resolve this with you. Many thanks, Tom

Posted 5 years ago

“Great service fast delivery”

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Posted 5 years ago

“Great communication with company - when there was a problem with my order.. would definitely recommend! x”

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Posted 5 years ago

“Speedy delivery service just what I ordered easy to order as well”

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Posted 5 years ago

“Very fast delivery and excellent price”

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Posted 5 years ago

“Got it for my sister and it is fabulous thank you so much”

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Posted 5 years ago

“Really good product and delivery”

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Posted 5 years ago

“I've ordered twice now and can highly recommend. A problem with delivering my second order was quickly and professionally resolved. Great products and exceptional customer service.”

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Posted 5 years ago

“Personalised deckchair arrived in plenty of time for it’s recipient, my Grandson, Theo. Well packaged. Chair is of high quality with a lovely finish. Personalisation and colour exactly as shown. I am delighted with the appearance and quality. Would definitely recommend this product.”

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Posted 5 years ago

“arrived safely in good condition. i would buy again.”

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Posted 5 years ago

“Quick, efficient service, highly recommended”

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Posted 5 years ago

“I found custom gifts to be exactly what the advertised product said it would be . I am very pleased with my order . They also kept me informed about the delivery date . I would definitely use this company again & have no hesitation in recommending them to others . Many thanks to you all . Lynn Glover .”

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Posted 5 years ago

“No item, no response from several emails, you have been warned!”

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Posted 5 years ago

Hi Thanks for your honest feedback. I am sorry that we were running a little behind with orders. This is due to the social distancing measures we have had to put in place to ensure the safety of our staff. I do hope this is okay. I can now see that your item has been delivered. Are you able to update your feedback to reflect the quality of the towel that you had orderered? Many thanks, Tom

Posted 5 years ago

“Brilliant came in two days as just as described. Thank you”

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Posted 5 years ago

“Came quick and as described”

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Posted 5 years ago

“Love the flags”

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Posted 5 years ago

Custom Gifts is rated 4.3 based on 3,698 reviews