Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,698 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,698 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

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“Sturdy product, legs took p a lot of room so I fixed them to desk dividers with command strips. I would deficitely recommend this product.”

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Posted 5 years ago

“Brilliant service. Deckchairs were perfect...images clear and well printed.”

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Posted 5 years ago

“It was great and a wonderful size. it had a amazing taste”

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Posted 5 years ago

“Item very well priced and arrived quickly. Blanket is printed well and is nice quality but it's got one corner that's poorly cut, it looks stretched and not the quality I would have expected if went elsewhere which makes me think these are seconds...”

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Posted 5 years ago

“Just wot I wonted But waited a while for it to come”

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Posted 5 years ago

“Great personalised kids Celtic bean bags.”

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Posted 5 years ago

“A lovely gift for all celtic supporters.”

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Posted 5 years ago

“No problems here”

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Posted 5 years ago

“Only complaint is how long it took to come. 3 weeks 😡”

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Posted 5 years ago

Hi Peter Thanks for your honest feedback. I am sorry that we were running a little behind with orders. This is due to the social distancing measures we have had to put in place to ensure the safety of our staff. I do hope this is okay. Many thanks, Tom

Posted 5 years ago

“Am not happy with the service as l have only received half of my order and sent emails and messages and no one has bothered getting back so I am out of pocket on my order so I do not recommend this service”

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Posted 5 years ago

Hi Claire Thanks for your honest feedback. Someone will be in touch to discuss this with you. Many thanks, Tom

Posted 5 years ago

“Many thanks, exactly what I wanted.... as described. Delivered with appropriate packaging.”

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Posted 5 years ago

“Quick delivery and ideal for our needs thank you”

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Posted 5 years ago

“Very nice cufflink box.”

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Posted 5 years ago

“Excellent! Cannot recommend this company highly enough. From ordering to delivery. Dealt with a query about my order promptly and received all goods as promised. Excellent service well done.”

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Posted 5 years ago

“Very helpful and the screen is ideal for want I want”

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Posted 5 years ago

“Excellent quality and really happy with end project.”

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Posted 5 years ago

“Not happy as I’ve not received it yet and if it takes any longer I will have seek legal advice”

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Posted 5 years ago

Hi John Thanks for your honest feedback. I am sorry that we were running a little behind with orders. This is due to the social distancing measures we have had to put in place to ensure the safety of our staff. I do hope this is okay. I can now see that your item has been delivered. Are you able to update your feedback to reflect the quality of the towel that you had orderered? Many thanks, Tom

Posted 5 years ago

“Perfect and way cheaper than anywhere else”

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Posted 5 years ago

“Ironic to ask someone to write a review for an item that he hasn’t received yet and yes you might reply and say “oh no not our fault , it’s Yodels that are at fault but guess what “YODEL “ is chosen by you ,Paid by you , for a service that they don’t provide to your customers ! Sorry but don’t think I be using you again”

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Posted 5 years ago

Hi Antonios Thanks for your honest feedback. You're right - failure of the delivery company is our responsibility and we are constantly monitoring service levels to ensure that we are using the best courier we can. I hope you can appreciate that there will also be a few orders that go wrong. I am sorry that you were one of the unfortuante ones but I do hope you are happy with your order. Many thanks Tom

Posted 5 years ago

“Nearly 3 weeks and still waiting for a delivery or refund”

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Posted 5 years ago

Hi Thanks for your honest feedback. I am sorry that we were running a little behind with orders. This is due to the social distancing measures we have had to put in place to ensure the safety of our staff. I do hope this is okay. I can now see that your item has been delivered. Are you able to update your feedback to reflect the quality of the towel that you had orderered? Many thanks, Tom

Posted 5 years ago

Custom Gifts is rated 4.3 based on 3,698 reviews