Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,698 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,698 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

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“A nice Sheffield Wednesday Towel could have been slightly larger apart from that I'm happy with it and arrived quickly thankyou”

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Posted 5 years ago

“Fantastic fast delivery, nice gift just for a joke.”

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Posted 5 years ago

“Was a white large mark on the towel which didn't dye, have tryed to get in touch twice but nobody got back to me”

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Posted 5 years ago

“Excellent service!!”

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Posted 5 years ago

“Brilliant quality and price”

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Posted 5 years ago

“First class service ,easy to order and goods arrived the next day even though it stated could take up to 10 days”

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Posted 5 years ago

“Absolutely thrilled with the gift - thank you”

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Posted 5 years ago

“Good product but slight delay on arrival”

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Posted 5 years ago

“I'm delighted with my purchase”

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Posted 5 years ago

“Ordered two named towels for my grandsons for xmas.Arrived within a few days.Really good quality.Would definately order from you again and reccomend to family and friends.Thankyou”

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Posted 5 years ago

“Love my new towel and great service thanks”

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Posted 5 years ago

“Excellent & quick service.”

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Posted 5 years ago

“I would love to write a review of how wonderful my new beach towel is but I still haven’t received it over 5 weeks later”

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Posted 5 years ago

Hi Christopher Thank you for your honest feedback. I'm really sorry that your order has not been recieved. I can see that it was despatched on the 30th July and so should have been recieved no later than the 2nd August. We will be in touch directly in regards to this. I do hope that our actions in trying to resolve this for you demonstrate the sincerity of our apologies and hopefully go some way to restoring your faith within us as a company. Many thanks, Tom

Posted 5 years ago

“I bought the Sheffield Wednesday towel really good quality and only a few days to arrive”

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Posted 5 years ago

“Very good recomended”

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Posted 5 years ago

“Perfect.....couldn’t get any better.”

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Posted 5 years ago

“Excellent and fast delivery service”

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Posted 5 years ago

“Towel is fantastic thanks very much”

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Posted 5 years ago

“Great customer service”

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Posted 5 years ago

“Bought the wolves beach towel with my sons name on it, quality is fab and it was amazing, my son was really pleased with it.”

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Posted 5 years ago

Custom Gifts is rated 4.3 based on 3,698 reviews