Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,697 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,697 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“absolutely perfect, printed the image with excellent quality into the blanket I ordered. Delivery was super quick and I was kept updated on arrival, blanket is so comfy and thin.”

Helpful Report

Posted 2 years ago

“Quick delivery and great item”

Helpful Report

Posted 2 years ago

“Ok for the money, thin material not the greatest quality slightly disapointed”

Helpful Report

Posted 2 years ago

“Brilliant, picture very clear on towel and arrived on time! No trouble at all with delivery!! Would buy again!!”

Helpful Report

Posted 2 years ago

“Never arrived after 2 weeks emailed them. 2 days later they replied saying there was a corruption in the design file and I would need to reorder. They have send me the vouchers to cover this so I have reordered and now waiting again for delivery. How long would i have waited if I hadn't contacted them? Hopefully it will arrive this time”

Helpful Report

Posted 2 years ago

“Ordered personalised welsh Beach towel nice thick cotton+bigger than normal Beach towels well impressed”

Helpful Report

Posted 2 years ago

“Love the blankets,photos perfect,very happy.”

Helpful Report

Posted 2 years ago

“Couldn’t make the picture out, far too dark, and just large blobs, maybe my fault if the picture was too close. Such a shame, it was for my daughter of her dog we have just had to have put to sleep. The blanket is lovely quality though for the price”

Helpful Report

Posted 2 years ago

“Well as the gift of personalised Marmite was never delivered I’m not pleased at all. To be honest I never felt comfortable using them from the outset. I’ve queried it with them and they come up with excuses about failing technology and then saying it’s been delivered. We’ll it hasn’t. I won’t be dealing with this bunch again.”

Helpful Report

Posted 2 years ago

“Quality of blankets are good, think it needs bit of explaining for close up pictures, as bit blurred on the finished blanket, but looked OK on template. All in all a lovely present, hopefully will wash well and bring happy memories for people fo years to come.”

Helpful Report

Posted 2 years ago

“Quality product, better than i thought it would be , would definitely recommend, just need to sharpen up on the production to delivery, all in all job well done”

Helpful Report

Posted 2 years ago

“Picture on the blanket came out lovely great surprise present for my daughter”

Helpful Report

Posted 2 years ago

“Very happy with my personalised towel, which is a gift for my husband to use after the shower when he's at the gym.”

Helpful Report

Posted 2 years ago

“Love the blanket I got very soft and I also got a blanket last year aswell and that was really good. Perfect size 👍🏻😍”

Helpful Report

Posted 2 years ago

“Well chuffed with my new footie flag. A bargin at £20 and already looking at ordering a different one for home games!”

Custom Gifts 5 star review on 8th October 2022

Helpful Report

Posted 2 years ago

“I orderd this blanket for my mum inlaw as she lost her husband she loved it”

Helpful Report

Posted 2 years ago

“Absolutely love my photo towels. Such good quality”

Helpful Report

Posted 2 years ago

“The product when finally arrived was very good I have to say, however the ustomer service was terrible. The towel arrived late and I had to keep asking for information regarding the delivery. I was always replied to, but it was me that had to chase it they never once took the lead and contacted me.”

Helpful Report

Posted 2 years ago

“Great quality material well made”

Helpful Report

Posted 2 years ago

“Ordered a picture blanket which is brilliant and good quality for the price”

Helpful Report

Posted 2 years ago

Custom Gifts is rated 4.3 based on 3,697 reviews