Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,697 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,697 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

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“Quick delivery and a decent price for the towel with faces.”

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Posted 2 years ago

“Item was a little smaller than I was expecting but great all the same.”

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Posted 2 years ago

“Bought these personalised cufflinks for my partner and he loves them!”

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Posted 2 years ago

“Never received my towel, no communication at all and had to contact them on several occasions to get my money back. Would not recommend at all.”

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Posted 2 years ago

“Bought a blanket for my boyfriend - a very funny gift and the blanket is really good quality.”

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Posted 2 years ago

“Amazing company to deal with and such great products, communication is excellent after a slight issue with order due to technical issues I was straight away offered a replacement and have just received and its such good quality. Recommend highly!”

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Posted 2 years ago

“Really easy to order, and uploading and repositioning photos was straightforward to use. Prompt delivery, well packaged. Towels could possibly be better quality, however acceptable for the price. Perfectly acceptable for a novelty gift.”

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Posted 2 years ago

“Very pleased with the mug. Excellent value for money.”

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Posted 2 years ago

“I am very happy with my blankets i have had 3 from you”

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Posted 2 years ago

“Great service. Got a flag and text exactly as wanted. Very good quality.”

Custom Gifts 5 star review on 22nd October 2022

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Posted 2 years ago

“Great item, good quality & fast delivery”

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Posted 2 years ago

“I would definitely recommend ordering from here. My order came within a few days and it's great quality”

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Posted 2 years ago

“Was very happy with the item massive thank you”

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Posted 2 years ago

“Ordered a personalised blanket and it's fantastic and quality is very good too”

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Posted 2 years ago

“These are amazing bought one for my daughter with her two sons on she loves it .I couldn't believe how quick it came thank you custom gifts”

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Posted 2 years ago

“Amazing product, good price and super fast delivery”

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Posted 2 years ago

“Poor customer service and poor service too. I never received the item when it said I should have received it, so I rung them . I was told I would get a call back and it never happened, so I rung them again and then I got my refund.”

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Posted 2 years ago

“Really pleased with how the photo came out and the towel is soft”

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Posted 2 years ago

“Great service, quick delivery & lovely quality material, thank you”

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Posted 2 years ago

“Item was as described. Swift delivery. Good quality, really pleased.”

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Posted 2 years ago

Custom Gifts is rated 4.3 based on 3,697 reviews