Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,686 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,686 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

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“Didn’t have the sign right”

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Posted 2 years ago

“I have had 3 photo cushions they r absolutely gorgeous and really quick delivery. Very pleased will definitely order again x”

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Posted 2 years ago

“I bought the pink medium-sized dog bed. Generally very happy with the product, however the zip is on the front of the bed, meaning you see it if the bed is turned with the name front on. This is a real frustration to me so majorly lets the product down. If the zip were on the back of the bed (where it should be!) then I'd be giving 5 stars.”

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Posted 2 years ago

“Item as described. Delivery could have been a bit faster.”

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Posted 2 years ago

“Not given present yet but I’m sure recipient will be very pleased of her cushion from her grandog to her nanny”

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Posted 2 years ago

“Quality would definitely use them again”

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Posted 2 years ago

“Still waiting delivery had no contact from delivery company”

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Posted 2 years ago

“Fast delivery and amazing product!”

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Posted 2 years ago

“The towel I got customised was absolutely spot on. A professional job”

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Posted 2 years ago

“To be honest, we ordered this not knowing what the quality would be like... but boy were we impressed! Its neat, tidy and got a clean finish. It's exactly what we ordered and got here within a week or so. We couldn't have asked for more! 5*. Would definitely recommend”

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Posted 2 years ago

“Ordered a custom beach towel great communication from company to assure when delivery would be item has arrived and is perfect will be ordering again thanku”

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Posted 2 years ago

“Ordered a towel for my brother who is a life long fan of Nottingham Forest. Arrived on time and is of a good quality.”

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Posted 2 years ago

“Purchased the photo beach towel as a present. Was really good and well received. Postage was so fast! Would definitely recommend”

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Posted 2 years ago

“Ordered towel for my daughters partner, had it personalised. Larger than expected and nice big letters for his name, was also well discounted, would definitely buy from them again!! 😀”

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Posted 2 years ago

“Great service. Bargain A*”

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Posted 2 years ago

“Good size towel, great design and fast delivery”

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Posted 2 years ago

“Email received saying they could see my item had been delivered and would I review it. I responded confirming i had not received it. They then email me to say they can’t supply it. Very poor service and worrying they emailed to say I had received it when they had no intention of supplying three weeks after they accepted my order and took my money. If I could leave zero stars I would.”

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Posted 2 years ago

“Quick delivery, good customer service and communication. Good product”

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Posted 2 years ago

“Dissatisfied, ordered last week keep saying its being posted which it hasn't was a gift for a birthday this Saturday 🤷”

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Posted 2 years ago

“Good quality and I’m super pleased with it!!”

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Posted 2 years ago

Custom Gifts is rated 4.3 based on 3,686 reviews