Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,697 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,697 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

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“ordered a personalised towel as a gift, item arrived before expected, looked good, but was very thin, hopefully will be more absorbant than it looks.”

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Posted 1 year ago

“Gift well worth the money. Had a query on tracking the item but response on email was replied to instantly.”

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Posted 1 year ago

“Gifts arrived quick and of good quality. Will certainly be buying again soon”

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Posted 1 year ago

“Awful customer service. Flags arrived later than the stated time therefore we couldn’t use them. (plus it says 2 days on the website, which I’ve seen a few people have been caught out by) I tried to contact customer services however they were extremely unhelpful and rude and have now stopped answering my emails. I will not be ordering from them again and I urge everyone else to do the same as if you have an issue they are unwilling to sort it for you.”

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Posted 1 year ago

“Wow. I am very pleased with my product. Delivery fast, product is of great quality.”

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Posted 1 year ago

“Super fast delivery and making. Absolutely amazing quality”

Custom Gifts 5 star review on 3rd August 2023

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Posted 1 year ago

“Great service, fast delivery. Good product”

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Posted 1 year ago

“The towels ordered were delivered very quickly and were exactly as described. Well printed and will be very well received gifts.”

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Posted 1 year ago

“Absolutely spot on… very very happy with the product and the speedy delivery”

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Posted 1 year ago

“Excellent!!! Had 2 flags made now. Fantastic product and made and delivered in 48hrs. Would strongly recommend.”

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Posted 1 year ago

“Wanted a flag but not for football. Couldn't be happier with results. Definitely recommend, excellent quality and service, received item within 3 days from ordering.”

Custom Gifts 5 star review on 30th July 2023

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Posted 1 year ago

“Bought for a friend's birthday, she will love it”

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Posted 1 year ago

“It was advertised as I would receive within 5 days of ordering but it never turn up in time for my holidays. So for me it’s been a waste of money 😩”

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Posted 1 year ago

“Good value for money and fast delivery”

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Posted 1 year ago

“Excellent Price & custom”

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Posted 1 year ago

“Brilliant, arrived quickly, great product for money”

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Posted 1 year ago

“Very pleased with the product supplied...thank you.”

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Posted 2 years ago

“Great product and speedy delivery”

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Posted 2 years ago

“Excellent product Excellent customer service”

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Posted 2 years ago

“Really pleased with my purchase and the service. Ordered Thursday evening arrived Saturday afternoon with personalisation.”

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Posted 2 years ago

Custom Gifts is rated 4.3 based on 3,697 reviews