Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,696 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,696 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, perfect flag for a golfing event”

Helpful Report

Posted 1 year ago

“Lovely, great quality, speedy delivery”

Helpful Report

Posted 1 year ago

“Product was exactly what i was looking for, good quality and price. Delivery took a little longer than i expected, but when i enquired about it the comms was very good. Would recommend 👍🏼.”

Helpful Report

Posted 1 year ago

“Good quality gift and prompt delivery.”

Helpful Report

Posted 1 year ago

“good quality, very fast delivery.”

Helpful Report

Posted 1 year ago

“Perfect purchase”

Helpful Report

Posted 1 year ago

“Great service and delivery”

Helpful Report

Posted 1 year ago

“Excellent service good quality and super fast delivery. Would definitely recommend .”

Helpful Report

Posted 1 year ago

“Very disappointed in the time it took to arrive I was promised it would be delivered Saturday and it arrived today! I needed it for a birthday gift on Saturday for a party. The item is very disappointing as the faces on the picture have been chopped in half. I have attached a picture. Very very disappointed in general.”

Helpful Report

Posted 1 year ago

“Absolute awful experience. From ordering to delivery. Communication/ Customer service is non existent. Emails not answered. Misleading info on website. Ordered well in advance for honeymoon gift, and received to late after event. Requested refund and ignored. Would never waste my time again.”

Helpful Report

Posted 1 year ago

“Great service, nice item.”

Helpful Report

Posted 1 year ago

“Over the moon with the flag, fast delivery would highly recommend”

Helpful Report

Posted 1 year ago

“Fantastic product and service a pleasure to do business with this company.”

Helpful Report

Posted 1 year ago

“came within a few days. really happy with the quality of the beach towel. will definitely be ordering again”

Helpful Report

Posted 1 year ago

“Brought this beach towel as it’s got the new design for the Wolves home shirt. I have another I bought a few years back and I knew the quality was going to be good. Ordered Tuesday arrived Friday great job”

Helpful Report

Posted 1 year ago

“Very quick production and delivery. Will use again. Thank you.”

Helpful Report

Posted 1 year ago

“Delivery on website said 1 to 2 days. Could have had free delivery with Amazon but was too long delivery. It finally arrived 8 days after ordering. Apparently it also states extra days are needed for personalising. SUPPLIER PLEASE NOTE parcel was left on front doorstep in full view. However, birthday boy loves his present and happy with quality.”

Helpful Report

Posted 1 year ago

“Great item and excellent service, item was delivered much sooner than expected.”

Helpful Report

Posted 1 year ago

“Fantastic, bought this for a mate and it is ideal”

Helpful Report

Posted 1 year ago

“ordered a personalised towel as a gift, item arrived before expected, looked good, but was very thin, hopefully will be more absorbant than it looks.”

Helpful Report

Posted 1 year ago

Custom Gifts is rated 4.3 based on 3,696 reviews