Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,685 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,685 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

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“Over the moon with the flag, fast delivery would highly recommend”

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Posted 1 year ago

“Fantastic product and service a pleasure to do business with this company.”

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Posted 1 year ago

“came within a few days. really happy with the quality of the beach towel. will definitely be ordering again”

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Posted 1 year ago

“Brought this beach towel as it’s got the new design for the Wolves home shirt. I have another I bought a few years back and I knew the quality was going to be good. Ordered Tuesday arrived Friday great job”

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Posted 1 year ago

“Very quick production and delivery. Will use again. Thank you.”

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Posted 1 year ago

“Delivery on website said 1 to 2 days. Could have had free delivery with Amazon but was too long delivery. It finally arrived 8 days after ordering. Apparently it also states extra days are needed for personalising. SUPPLIER PLEASE NOTE parcel was left on front doorstep in full view. However, birthday boy loves his present and happy with quality.”

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Posted 1 year ago

“Great item and excellent service, item was delivered much sooner than expected.”

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Posted 1 year ago

“Fantastic, bought this for a mate and it is ideal”

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Posted 1 year ago

“ordered a personalised towel as a gift, item arrived before expected, looked good, but was very thin, hopefully will be more absorbant than it looks.”

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Posted 1 year ago

“Gift well worth the money. Had a query on tracking the item but response on email was replied to instantly.”

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Posted 1 year ago

“Gifts arrived quick and of good quality. Will certainly be buying again soon”

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Posted 1 year ago

“Awful customer service. Flags arrived later than the stated time therefore we couldn’t use them. (plus it says 2 days on the website, which I’ve seen a few people have been caught out by) I tried to contact customer services however they were extremely unhelpful and rude and have now stopped answering my emails. I will not be ordering from them again and I urge everyone else to do the same as if you have an issue they are unwilling to sort it for you.”

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Posted 1 year ago

“Wow. I am very pleased with my product. Delivery fast, product is of great quality.”

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Posted 1 year ago

“Super fast delivery and making. Absolutely amazing quality”

Custom Gifts 5 star review on 3rd August 2023

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Posted 1 year ago

“Great service, fast delivery. Good product”

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Posted 1 year ago

“The towels ordered were delivered very quickly and were exactly as described. Well printed and will be very well received gifts.”

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Posted 1 year ago

“Absolutely spot on… very very happy with the product and the speedy delivery”

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Posted 1 year ago

“Excellent!!! Had 2 flags made now. Fantastic product and made and delivered in 48hrs. Would strongly recommend.”

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Posted 1 year ago

“Wanted a flag but not for football. Couldn't be happier with results. Definitely recommend, excellent quality and service, received item within 3 days from ordering.”

Custom Gifts 5 star review on 30th July 2023

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Posted 1 year ago

“Bought for a friend's birthday, she will love it”

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Posted 1 year ago

Custom Gifts is rated 4.3 based on 3,685 reviews